The TeleMental Health Institute is fully committed to conducting all activities in compliance with the Americans with Disabilities Act (ADA) Policy and with the ethical principles of the American Association of Marriage and Family Therapists (AAMFT), American Counseling Association (ACA), American Medical Association (AMA), American Psychological Association (APA), National Association of Drug and Alcohol Counselors (NADAAC), and the National Association of Social Work (NASW). More specifically, there are two federal laws prohibiting discrimination against current trainees or prospective trainees with disabilities. Those laws are Section 504 of the Rehabilitation Act of 1973 (“Section 504”) and the Americans with Disabilities Act (“ADA”). They apply to all aspects of the TMHI’s services.
It is the policy of TMHI to make every reasonable effort to provide qualified trainees with disabilities with the opportunity to take full advantage of its programs. The Institute does this, in part, by arranging specific accommodations for trainees. To request accommodations, trainees with disabilities should provide the TMHI with current documentation of their disability, the functional limitations resulting from the disability, and recommendations for specific accommodations (see below). TMHI and the trainee will then work together to identify appropriate academic adjustments, auxiliary aids and services, and/or other reasonable accommodations that may be warranted under the particular circumstances.
In addition to prohibiting discrimination on the basis of disability, the ADA imposes an affirmative obligation on the Institute to provide adjustments, modifications, auxiliary aids and services, and other reasonable accommodations needed by an otherwise qualified trainee with a disability to enable that trainee to participate in the Institute’s programs and activities – as long as those accommodations do not impose an undue burden on the Institute or co-sponsors of live workshops. Additionally, such accommodations must not fundamentally alter the nature of the service, program or activity provided by TMHI.
The venues for TMHI ‘s live workshops, seminars, webinars and teleconferences are neither set up nor controlled by the TMHI or any iof its speakers. In these cases, the representative from TMHI is ONLY the invited presenter, and at times TMHI provides the CE hours because of its many approvals for such hours. The venues for the presentations are selected, contracted and/or managed by the inviting organizations. As a result, hosting organizations are solely responsible to comply with ADA requirements. When a TMHI speaker presents for or co-sponsors with other organizations, where they are in charge of the physical venues or the digital/Web arrangements (as with webinars), TMHI requires that they comply with all applicable regulations and laws, including ADA. Facilities are expected to accommodate and be accessible to persons with disabilities. Reference to the “facilities” includes the room in which the activity is taking place, restrooms, parking spaces, overnight rooms and other meeting rooms. Such sponsoring organizations are to make their ADA/Grievance Procedure Policy available and provide complaint forms in coordination with the facilities, if required.
As mentioned above, it is the policy of TMHI to make every reasonable effort to provide qualified trainees with disabilities with the opportunity to take full advantage of its programs. To that end, all courses are either text-based or have have transcripts of any video or audio segments. We are adding such transcripts on an ongoing basis. In addition, accommodations for the visually impaired can be arranged for taking all post-tests and evaluations by sending the information outlined below to firstname.lastname@example.org
The ADA’s protection applies primarily, but not exclusively, to “disabled” individuals. An individual is “disabled” if he or she meets at least any one of the following tests: 1. He or she has a physical or mental impairment that substantially limits one or more of his/her major life activities. 2. He or she has a record of such an impairment. 3. He or she is regarded as having such an impairment.
All trainees seeking accommodation under section 504 of the Rehabilitation Act of 1973 et seq. or the Americans with Disabilities Act must self-identify with the Administrator of TMHI by calling 619-928-2627 or emailing email@example.com and fully explaining the situation, as outlined below.
All complaints should be in writing and contain all pertinent information about the alleged discrimination, including but not limited to the as name, address, phone number of complainant and location, date, and description of the problem. Any written documentation related to email or chat room conversations is also important to include. A complaint of Discrimination on Basis of Disability form can be obtained by contacting the TMHI Director of Continuing Education, by sending an email here:firstname.lastname@example.org
If a trainee who has a disability does not agree with the accommodation, or if a trainee has any other grievance/s, a meeting/s should be scheduled to see if a compromise solution can be worked out by meeting with the Director of Continuing Education for TMHI, who is Marlene M. Maheu, PhD, 1876 Horse Creek Road, Cheyenne, Wyoming, 82009. Such a meeting can be arranged by sending an email to email@example.com. A review by the Advisory Board will follow within the next 10 business days. If the grievance still cannot be resolved, the complainant will be advised to contact the appropriate Association’s Ethics Committee, State Association Ethics Committee or State Licensing Board.
Confidential records of all grievances, the process of resolving the grievance and the outcome will be kept in the secured files of the Director of Continuing Education. A copy of this Grievance Procedure is available upon request. The staff of TMHI sincerely attempts to serve all trainees with the utmost of respect in all situations. If you have a difficulty with a disability, please communicate openly with us and we will do our best to accommodate you.
"For nearly 20 years Marlene has been the leader in thought, training and advocacy regarding the impact of technology on mental health professions."
"As a consultant, Dr. Maheu is creative, engaging, insightful, funny, easy, wise, and overall a delight to work with. Her energetic participation was infectious and raised everyone's game."
"Technology is crucial to our advancement as a profession in the 21st century. Marlene Maheu has been a forerunner in this endeavor to bring telepsychology to our practice, training and research."
"The Telementalhealth Institute provides all of the essential training needed to start practicing telemental health or telepsychiatry. The courses are unsurpassed, unique and contain everything one needs to know in order to start practicing. Upon completing this training, a provider is "ready to go."
"Marlene is an engaging speaker and is at the cutting edge of mental health and technology. I'd highly encourage seeing one (or more) of her presentations. Her ideas will inspire you with possibilities."
"Dr. Maheu has been a consistent and courageous pioneer in the use of technology to improve mental health services for over a generation. Her training will provide you with essential tools to start a successful telepractice while remaining complaint with legal, ethical and other risk management strategies."
"Marlene is incredibly tech savvy with laser-sharp understanding of how to make the best use of innovative social media in professional settings."
"Marlene is a pioneer, leader and strong advocate for ethical telemental health practices. Her presentations, workshops, articles and books provide valuable, thoughtful and informative ideas about how to deal with the many complex issues presented by rapidly evolving technologies."
"Dr. Maheu did a superb job of teaching many of the key concepts in tele-mental health to therapists in our organization."
"Marlene is a true innovator in bringing technology to the mental health field. Her books are a must and I recommend them to my students."
"Dr. Maheu is one of the most knowledgeable people in the country in the area of psychology and technology. She has a rich perspective on the benefits and challenges in this field and has been extremely generous in sharing her resources and expertise."
"Marlene has established herself as a pioneer, expert, and forceful advocate for the telehealth. I've taken her courses and periodically consult with her. I count on her for thoughtful and ethical guidance in this complex field."
"Dr. Maheu is a leading national expert on the application of psychology in tele-health, online services and use of new technologies to support and expand your practice. Marlene does terrific workshops--don't miss them if you have a chance to see her in action."
"Dr. Maheu is psychology's telehealth visionary, leading our colleagues through professional training in ethics and innovative technologies since the mid-90's. Telepsychology is the 21st century and our practitioners in particular must become knowledgeable."
"I wanted to establish a task force on 'new media,' but only if Marlene Maheu, a long-time leader in telepsychology, would agree to be its chair. She did, and the task force exceeded my highest hopes."
"Dr. Maheu is an outstanding leader, educator, and creative force in the field of telehealth. She has been a long-term advocate for the use of empirically-based practices in telepsychology and has provided solid guidance to practitioners in the ethics and conduct of telehealth services."
"Marlene Maheu is a trailblazer in the field of telehealth. She was one of the first psychologists to even consider the concept of providing electronic services to patients and has been a leader in that field. Marlene is also a mover and a shaker and seems to be able to make nearly anything happen."
"Dr. Maheu was writing and presenting on telehealth and psychology of the Internet when the rest of us didn't even know how to spell it, much less know what it means or how to practice it. She is a true visionary and a pioneer in the important area of tele-mental-health."
"Marlene is an intelligent, thoughtful, and diligent clinical psychologist. I've known her for years and her work in ethics and telehealth have been of the highest caliber."