Please scan our commonly asked questions to see if yours has been answered, otherwise you may use one of the contact methods below.
You can have access to the following training materials, depending on your specific needs and interests:
The TMHI online forum allows you to read and interact with other participants at any time. It is a rich networking environment, where many clinicians have forged relationships that can blossom into a wide range of professional opportunities, from collaborative projects and presentations, to shared companies, authorships and other major undertakings. When sending a message to the TMHI Hub, your posts will reside on our password-protected server, unsearchable by the search engines and unreadable by your clients and patients. You therefore can relax and ask whatever you need to know of international colleagues from 39 countries. If your question is too specific for a community discussion, one of our two other options might be preferable.
A second opportunity for getting questions answered is to join TMHI at the “Platinum” Certification professional training level, where you will be able to ask and get live answers to your questions monthly. Led by our Founder and Executive Director Dr. Marlene Maheu, these meetings are by telephonic bridge and usually involve a small group of TMHI Trainees. Everyone is reminded of these meetings early in the month; email questions are invited if Trainees cannot attend the live meeting, and sessions are recorded for those Trainees who are not able to attend. These recordings are housed in a private section of the TMHI Hub for Platinum Trainees to access at their convenience, 24/7.
The last option for getting your questions answered involves direct consultation with one of our Staff. Private consultation with Dr. Maheu can be arranged through this page and start-up consultation for hospitals, clinics, agencies and group practices can be reviewed here. Other types of telemental health speciality consultation
It may be of interest to you to know that professionals from over 39 countries have already taken training from us, and most of our foreign Trainees do not wish to have CEs. We therefore make all our programs available either with or without CEs.
The Platinum Certificate training is best for you if you need to do all the above on your own, without an IT department, legal office, billing staff or clinical staff or supervisors to help you think through the issues. The Platinum program will help you choose your technology, decide whether or not to use videoconferencing, email, text-messaging and other technologies; set up your virtual office and clinical protocols to follow current telepractice guidelines and learn how to get paid for your services.
Yes, we accept all major forms of credit cards, including Visa, MasterCard, and Discover. For alternate payment options, please contact us using one of the options below.
For your convenience, we also offer a monthly payment plan option on select programs. After your initial purchase, your credit card will be set up to be charged for that payment amount on that same date for the remaining payments.
SPECIAL NOTE: Please inform us of credit card changes. As a courtesy, TMHI will make one attempt to contact you for a valid credit card number the first time your monthly payment fails to process because of a credit card change. Subsequent attempts will incur a $45 reinstatement fee. All access to TMHI will be suspended immediately upon credit card failures.
Send us a written message below. Please provide a complete description of the issue and perhaps even a web address for us to review for technical questions. With more information, we can usually help you more quickly. If you prefer a response from us by telephone, please give us a few times to call and we’ll attempt to accommodate your schedule. We are here to help.