Tired of guesswork? If you are one of many behavioral health hospitals, agencies, clinics and group practices considering the expansion of your services with telehealth, you will benefit from TeleMental Health Institute’s structured, evidence-based program to help you get started.
TMHI offers you a one-stop consulting opportunity that will help you with full implementation in as little as 3 – 6 months. During that time, you can count on us to:
With TMHI’s Start-Up Consultation Program, you and your team will experience the power and excitement of:
To maximize your investment of resources, TMHI offers a unique combination of consultation and online training delivered in five phases that will quickly get you to your goals. Please click each of these five tabs below to learn more about each phase:
Your TMHI Consultant(s) will initially meet with you and your designated staff in-person, by telephone or via videoconferencing for two hours. The focus of this meeting will be to:
A checklist will be provided prior to this meeting to maximize your time and effort during the needs assessment phase. Email questionnaires may be sent to some of your staff to clarify any missing information. A written evaluative report and recommendations will be delivered and discussed with you.
Your selected training group will meet over ten weeks to allow time for thoughtful discussion of core theoretical, evidence-based models of potential interest to you; legal, regulatory, ethical and other risk management issues such a licensure, informed consent, preventing and handling emergencies; documentation and other guidelines; video teleconferencing technology choices; clinical and video production issues; reimbursement strategies and other funding sources; electronic health records (EHRs) and how to include templates to maximize clinical time for telehealth; suggested social media policies; emailing text messaging, apps and other key policies as based on research; community outreach to recruit referral sources and the development of a strategic plan that will provide a clear path for expansion of your services to include telemental health. Your resulting telemental health will reflect your needs and preferences as well as the scientific evidence base. You will be directed to develop the information needed to be in compliance with relevant legal, regulatory and ethical codes. Your needs for speciality consultation will be evaluated and your choice of up to four of our consultants will be assigned to you. They include: telehealth law, technology, community outreach, video production, .
During your needs assessment, your training group will be assigned key Certification Program courses to review in preparation for their first meeting with the TMHI Consultant. Courses are offered with CEs (most also meet requirements for CMEs) and comprise the TMH Institute Certification Program. Courses are accessible 24/7 online, for your staff’s convenience. The TMHI Start-up program offers online professional training leading to Certification for up to five members of your clinical staff and focused courses for up to five members of your administrative legal, clerical, construction or billing staff.
Courses will be augmented by a series of ten, interlocking, 60-minute tele-consultations to engage your staff and allow them to immerse themselves with the design and implementation of your program. These consultations are highly structured to help your staff make costly and potentially litigious errors in diagnosis, treatment, technology, billing and the cultivation of referral sources. Consultation with your group is coordinated with their completion of assigned course training segments as described below to maximize use of staff’s time:
TMHI’s consultant will meet with your trained staff and carefully identified members of your referral network to deliver a day of professional training for all stakeholders. CME or CEs may be made available by your organization for this professional training.
Bi-monthly meetings will be conducted with your designated staff and TMHI. The purpose of these meetings will be to deal with challenges that may arise during the implementation phase. Notes will be prepared and changes made to the strategic plan as needed. All consultations will be conducted via your videoconferencing system, thereby serving as a quality control mechanism to assure the full functioning of video conferencing equipment and support processes.
Scheduled follow-up contacts will occur every month with designated your staff members and the TMHI consulting team. Your lead Consultant will be available by telephone throughout this period for quick consults as needed.
"For nearly 20 years Marlene has been the leader in thought, training and advocacy regarding the impact of technology on mental health professions."
"As a consultant, Dr. Maheu is creative, engaging, insightful, funny, easy, wise, and overall a delight to work with. Her energetic participation was infectious and raised everyone's game."
"Technology is crucial to our advancement as a profession in the 21st century. Marlene Maheu has been a forerunner in this endeavor to bring telepsychology to our practice, training and research."
"The Telementalhealth Institute provides all of the essential training needed to start practicing telemental health or telepsychiatry. The courses are unsurpassed, unique and contain everything one needs to know in order to start practicing. Upon completing this training, a provider is "ready to go."
"Marlene is an engaging speaker and is at the cutting edge of mental health and technology. I'd highly encourage seeing one (or more) of her presentations. Her ideas will inspire you with possibilities."
"Dr. Maheu has been a consistent and courageous pioneer in the use of technology to improve mental health services for over a generation. Her training will provide you with essential tools to start a successful telepractice while remaining complaint with legal, ethical and other risk management strategies."
"Marlene is incredibly tech savvy with laser-sharp understanding of how to make the best use of innovative social media in professional settings."
"Marlene is a pioneer, leader and strong advocate for ethical telemental health practices. Her presentations, workshops, articles and books provide valuable, thoughtful and informative ideas about how to deal with the many complex issues presented by rapidly evolving technologies."
"Dr. Maheu did a superb job of teaching many of the key concepts in tele-mental health to therapists in our organization."
"Marlene is a true innovator in bringing technology to the mental health field. Her books are a must and I recommend them to my students."
"Dr. Maheu is one of the most knowledgeable people in the country in the area of psychology and technology. She has a rich perspective on the benefits and challenges in this field and has been extremely generous in sharing her resources and expertise."
"Marlene has established herself as a pioneer, expert, and forceful advocate for the telehealth. I've taken her courses and periodically consult with her. I count on her for thoughtful and ethical guidance in this complex field."
"Dr. Maheu is a leading national expert on the application of psychology in tele-health, online services and use of new technologies to support and expand your practice. Marlene does terrific workshops--don't miss them if you have a chance to see her in action."
"Dr. Maheu is psychology's telehealth visionary, leading our colleagues through professional training in ethics and innovative technologies since the mid-90's. Telepsychology is the 21st century and our practitioners in particular must become knowledgeable."
"I wanted to establish a task force on 'new media,' but only if Marlene Maheu, a long-time leader in telepsychology, would agree to be its chair. She did, and the task force exceeded my highest hopes."
"Dr. Maheu is an outstanding leader, educator, and creative force in the field of telehealth. She has been a long-term advocate for the use of empirically-based practices in telepsychology and has provided solid guidance to practitioners in the ethics and conduct of telehealth services."
"Marlene Maheu is a trailblazer in the field of telehealth. She was one of the first psychologists to even consider the concept of providing electronic services to patients and has been a leader in that field. Marlene is also a mover and a shaker and seems to be able to make nearly anything happen."
"Dr. Maheu was writing and presenting on telehealth and psychology of the Internet when the rest of us didn't even know how to spell it, much less know what it means or how to practice it. She is a true visionary and a pioneer in the important area of tele-mental-health."
"Marlene is an intelligent, thoughtful, and diligent clinical psychologist. I've known her for years and her work in ethics and telehealth have been of the highest caliber."