As leaders in risk-management for telemental health (i.e., telepsychiatry, telepsychology, online therapy, distance counseling, telenursing, telespeech pathology), the TeleMental Health Institute is delighted to bring you a list of names and links to service companies which offer you:
Video service providers are not obligated to tell health providers about their professional obligations or related mandates. As HIPAA “covered entities” however, clinicians serving US citizens need to use technology that is complaint with all relevant state, provincial and federal laws. Providers in other countries must be compliant with relevant laws in the countries whose citizens they serve. For more information about these issues, you may want to consider taking TMHI courses or webinars to be sure you have mastered needed competencies related to legal, ethical and clinical risk-management issues before using any technology to serve clients or patients who rely on your professionalism.
Does Company Offer Only HIPAA “Compliance” or Do They Support It with a Business Associate Agreement (BAA)?
Fees per Month
|CarePaths||Company claims HIPAA compliance||Varies: $5 to $37/month|
|Chiron Health||Company claims HIPAA compliance and offers Business Associate Agreement||Fee – 0.5% of practice collections|
|Choruscall||Company claims HIPAA compliance and offers Business Associate Agreement|
|CloudVisit Telemedicine||Company claims HIPAA compliance and offers Business Associate Agreement|
|CNOW, Inc.||Company claims HIPAA compliance and offers Business Associate Agreement||Customizable|
|Counsol||Company claims HIPAA compliance||Listing – $9.95/month
Standard – $29.95/month
Plus – $49.95/month
These prices are limited time offers.
Regular prices are $29.95, $54.95, and $69.95 respectfully
|Doxy.me||Company claims HIPAA compliance and offers Business Associate Agreement||Free|
|eVisit||Company claims HIPAA compliance and offers Business Associate Agreement||Starting at $249/month|
|Influxis||Company claims HIPAA compliance and offers Business Associate Agreement|
|Interactive Care||Company claims HIPAA compliance|
|MedTel Services||Company claims HIPAA compliance and offers Business Associate Agreement|
|MedWeb||Company claims HIPAA compliance|
|OmniJoin by Brother||Company claims HIPAA compliance||14-day Free Trial
Individual Plan – $49 to $79/month
|ReachHealth||Company claims HIPAA compliance and offers Business Associate Agreement|
|Revation||Company claims HIPAA compliance|
|SBR Health||Company claims HIPAA compliance and offers Business Associate Agreement||$5-10k setup plus $200/mo/active user, 5 user minimum|
|Secure Telehealth||Company claims HIPAA compliance and offers Business Associate Agreement|
|Shepell fgi||Company claims HIPAA compliance|
|Secure Video||Company claims HIPAA compliance and offers Business Associate Agreement||Free Individual Plans; Multi-User Plans also Available|
|Soltrite||Company claims HIPAA compliance||Multiple pricing options starting at $200/month|
|TeleHealth365, Inc||Company claims HIPAA compliance and offers Business Associate Agreement||Free secure Video Conferencing Room. No credit card required.|
|thera-LINK||Company claims HIPAA compliance and offers Business Associate Agreement||$45/month unlimited use
$30/month for 5 sessions
Prices scalable for practices of all sizes
|V2VIP||Company claims HIPAA compliant “encryption”||Varies – Begins at $19.99/month|
|VIA3||Company claims HIPAA compliance and offers Business Associate Agreement||$29.99/month|
|Vidyo||Company claims HIPAA compliance and offers Business Associate Agreement|
|Vitel Net||Company claims HIPAA compliance|
|Vsee||Company claims HIPAA compliance and offers Business Associate Agreement||Free – $299/month; $49/month|
|WeCounsel||Company claims HIPAA compliance and offers Business Associate Agreement|
The TMHI staff has been working with video platform companies for more than 20 years. If you are shopping for a service and need to minimize trial-and-error, schedule a consult with a TMHI staff person today.
* TMH Institute does not endorse any specific vendor, product or service depicted or described on our website or training materials. We do help you identify your needs and find companies who can best meet them. We also do not advise you to use any particular technology feature to the exclusion of any other features to serve any particular population. As the treating clinician, such choices ultimately must reside with you. We do offer you information about the evidence base, our experience, our knowledge of many service providers listed above and access to our coursework, white papers, blog and newsletter. We have partnerships with multiple companies and sometimes receive a fee for referrals. TMH Institute referrals and publications rely on the opinions of TMH Institute’s research organization and should not be construed as statements of fact. TMHI disclaims all warranties, expressed or implied, with respect to our consultation or coursework for your specific clinical purposes or its underlying research, including any warranties of merchantability or fitness. Buyer beware and please do your own due diligence when it comes to researching service providers for health care purposes. Make sure they are in compliance with HIPAA at the time of your purchase by requesting their written BUSINESS ASSOCIATES AGREEMENT as required by law. Also note that your own state law may be more stringent than HIPAA. Obtain the advise and legal review of all service contracts by an informed, legal counsel in all states, provinces and countries you serve.
"For nearly 20 years Marlene has been the leader in thought, training and advocacy regarding the impact of technology on mental health professions."
"As a consultant, Dr. Maheu is creative, engaging, insightful, funny, easy, wise, and overall a delight to work with. Her energetic participation was infectious and raised everyone's game."
"Technology is crucial to our advancement as a profession in the 21st century. Marlene Maheu has been a forerunner in this endeavor to bring telepsychology to our practice, training and research."
"The Telementalhealth Institute provides all of the essential training needed to start practicing telemental health or telepsychiatry. The courses are unsurpassed, unique and contain everything one needs to know in order to start practicing. Upon completing this training, a provider is "ready to go."
"Marlene is an engaging speaker and is at the cutting edge of mental health and technology. I'd highly encourage seeing one (or more) of her presentations. Her ideas will inspire you with possibilities."
"Dr. Maheu has been a consistent and courageous pioneer in the use of technology to improve mental health services for over a generation. Her training will provide you with essential tools to start a successful telepractice while remaining complaint with legal, ethical and other risk management strategies."
"Marlene is incredibly tech savvy with laser-sharp understanding of how to make the best use of innovative social media in professional settings."
"Marlene is a pioneer, leader and strong advocate for ethical telemental health practices. Her presentations, workshops, articles and books provide valuable, thoughtful and informative ideas about how to deal with the many complex issues presented by rapidly evolving technologies."
"Dr. Maheu did a superb job of teaching many of the key concepts in tele-mental health to therapists in our organization."
"Marlene is a true innovator in bringing technology to the mental health field. Her books are a must and I recommend them to my students."
"Dr. Maheu is one of the most knowledgeable people in the country in the area of psychology and technology. She has a rich perspective on the benefits and challenges in this field and has been extremely generous in sharing her resources and expertise."
"Marlene has established herself as a pioneer, expert, and forceful advocate for the telehealth. I've taken her courses and periodically consult with her. I count on her for thoughtful and ethical guidance in this complex field."
"Dr. Maheu is a leading national expert on the application of psychology in tele-health, online services and use of new technologies to support and expand your practice. Marlene does terrific workshops--don't miss them if you have a chance to see her in action."
"Dr. Maheu is psychology's telehealth visionary, leading our colleagues through professional training in ethics and innovative technologies since the mid-90's. Telepsychology is the 21st century and our practitioners in particular must become knowledgeable."
"I wanted to establish a task force on 'new media,' but only if Marlene Maheu, a long-time leader in telepsychology, would agree to be its chair. She did, and the task force exceeded my highest hopes."
"Dr. Maheu is an outstanding leader, educator, and creative force in the field of telehealth. She has been a long-term advocate for the use of empirically-based practices in telepsychology and has provided solid guidance to practitioners in the ethics and conduct of telehealth services."
"Marlene Maheu is a trailblazer in the field of telehealth. She was one of the first psychologists to even consider the concept of providing electronic services to patients and has been a leader in that field. Marlene is also a mover and a shaker and seems to be able to make nearly anything happen."
"Dr. Maheu was writing and presenting on telehealth and psychology of the Internet when the rest of us didn't even know how to spell it, much less know what it means or how to practice it. She is a true visionary and a pioneer in the important area of tele-mental-health."
"Marlene is an intelligent, thoughtful, and diligent clinical psychologist. I've known her for years and her work in ethics and telehealth have been of the highest caliber."