The Faculty

  • Marlene M. Maheu, Ph.D.

    Marlene M. Maheu, Ph.D.

WEBINAR – What Do Your Clients / Patients Need to Know about Online Therapy?​

WEBINAR - What Do Your Clients / Patients Need to Know about Online Therapy?​

Fully recorded to view anytime.
CE 1 CE Hour Available

Many prospective patients/clients expect us to meet them on Skype and have a nice friendly chat, as if we are their grandparent or old high school buddy. They’ve read a score of popular newspaper and magazine articles about how easy and convenient chat therapy can be. Now, rather than looking for a specialist in their problem area, they’re looking for anyone with a credential who will talk with them online. They frankly don’t care if it’s psychiatrist, counselor, social worker, psychologist or coach. They have a problem, and they want answers. They also may not have the right equipment; they may not have an understanding of the therapeutic process, or insurance coverage – – but they want help as quickly and conveniently as we can deliver.

How can you best prepare them for the realities of telepractice? How can you best prepare yourself? This webinar will cover how to think about several issues related to client / patient education that are crucial for safe, effective interaction.

Learning Objectives

  • Communicate risk and benefits of using your chosen technology with your client/patient (email, text messaging, telephone, video, etc.)
  • Define the limits of your licensure over state lines​
  • Explain​​ informed consent
  • Outline your ​documentation policies​
  • ​Discuss security ​& privacy issues (relevance of HIPAA & HITECH Ac​t​)
  • Develop a solid ​plan to ​deal​​ with ​technical problems
  • ​Manage clients/patients who contact you from outside your licensed jurisdiction​​
  • ​Make agreements with client/patients to minimize interruptions from their home environments
  • ​Develop policies about charging ​for missed appointments
  • ​Outline a basic safety and emergency plan for inclusion in your informed consent process
  • Discuss your policies if you lose your laptop, cell phone or tablet

This program is for beginning and intermediate-level “tele-practitioners” in these disciplines:

What Do Your Clients / Patients Need to Know about Online Therapy?
  • Counselors, Social Workers, Therapists, Marriage & Family Therapists, Substance Use Professionals, and Behavioral Analysts
  • Medical Professionals such as Psychiatrists, Internists, Pediatricians, Gerontologists
  • Psychologists, Physician Assistants, Nurse Practitioners & Coaches

Webinar includes:

  • Webinar video recording
  • Presentation slides
  • Access to the power and interactivity of the most cutting-edge technology available today for learning (login is required)
  • Ability to take your post-test and course evaluation online
  • Full access to the TMHI Community Forum to ask related questions
  • Webinar handout
  • Program is approved for 1 CE by the American Psychological Association. It further applies toward state requirements for Legal/Ethical CEs. (See CE Sponsorship Approvals or contact us with questions.)
  • Printable course completion certificate for your licensing board
  • Full customer support
  • 100% money-back guarantee for 30 days!


This course does not currently qualify for ASWB-approved Continuing Education. Thank you for your patience as we retrofit our courses with required changes before we can offer them for ASWB-approved CE Hours. Contact us if you have questions or if you’d like us to expedite this course for ASWB approval.

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