Image of clipboard titled "Coronavirus"Telehealth Clinical Best Practices for COVID-19 Emergency

Description

Clinicians are hurrying to get trained in telehealth to deal with the current international emergency related to the coronavirus pandemic, potentially bypassing standard clinical cautions to the wind. The 6-hour COVID-19 Emergency Telehealth Best Practices Clinical Training has been developed in response to give practitioners the bare essentials of setup and documentation, along with a heavy focus on the clinical realities of telehealth.

The focus of this 1-day intensive online training is on how to prevent clinical problems that can easily develop when practice standards are suddenly relaxed and you are working from a virtual office, include your home-based office. This intensive webinar experience will describe existing, published competencies needed for telepractice, and then focus on specific topics of immediate need for coping with the COVID-19 emergency. Altogether, they will cover recent federal include critical ethical, legal, clinical, and technical issues, culminating in a brief discussion of current events and reimbursement updates.

The program will address:

  • Evidence-based protocols to minimize later complications with suddenly switching from in-person to telehealth
  • Introducing telehealth to your clients/patients
  • Cultural Sensitivity
  • Documentation
  • Essential informed consent
  • Maintaining appropriate boundaries
  • How to handle intruders  from either your side as the practitioner or that of the person, family or group receiving your care
  • What to know about maintaining essential privacy protection protocols for various devices; handling poor connectivity; and what to do when the connection is lost
  • How to perform essential clinical functions such as gait analyses, hygiene checks, maximizing privacy and controlling your client or patient’s room will be discussed in detail
  • Documentation standards will be reviewed to help you keep track of important issues that can easily evolve
  • Also covered are setting and maintaining the therapeutic frame, including family members in the session; dealing with unwanted intruders, and handling requests for clients/patients to stay connected while traveling to other states
  • Pitfalls to avoid and a clear list of “dos and donts” along with their rationales will be covered in detail, to allow you to make your own clinical decisions for the people that you serve
  • Preventing and handling emergencies

This will be a hands-on, practical, interactive experience to allow you to get a true sense of the power of using video conferencing, but it will be tinged with sobering information to keep you professional, focused and in charge of your telehealth interactions. It will help you establish and maintain good boundaries, anticipate and prevent emergencies, then give you models to follow if they arise. Basic competencies covered include documentation requirements, safety protocols and how to effectively involve family members or friends. Common barriers such as telesupervisor reluctance, administrative disorganization, and anxieties about working with technology are addressed, along with possible solutions.

About this Introductory Program

This live-interactive program is available as a stand-alone training experience or as part of an overall learning path toward TBHI’s other existing online telehealth training programs, including the TBHI Basic Micro Certification, Advanced Micro Certification or All-Access Pass. It is considered to be equivalent to TBHI’s 101 course, and as such will be substituted for the 101 course if professionals who wish to continue their learning path to either one of TBHI Micro Certifications. offering the full range of TBHI’s telehealth training for decision0makers who want to be sure to have attended to the nuances of policy and practical skill-building available through TBHI.

It is appropriate for physicians, nurses, nurse practitioners, psychologists, social workers, counselors, marriage and family therapists, addictions professionals, physicians’ assistants, speech therapists, occupational therapists and other licensed professionals. This program will be scheduled every Saturday until further notice.

Please register for programs further in the month if you can wait, so as to allow your seat to be used by someone who needs the information immediately.

The program is relevant to practitioners, conducting emergency assessments, individual sessions, family or group sessions, case management, and medication management. It is intended to give practicing professionals and their supervisors, managers, directors a brief, practical way to leverage a variety of technologies with a focus on video conferencing. This training can serve as an immediately-available, live-interactive introduction to telehealth to provide immediate guidance to practitioners needing to quickly get organized to serve clients and patients during the COVID-19 pandemic emergency.

6-Hour Workshop

COVID Telehealth Best Practices: Introducing Telehealth to your Clients/Patients, Clinical Care: Cultural Competencies; Documentation – Module #1

  •  6 CME/CE

Venue

This is a virtual workshop, accessible online and by telephone, (slides accessible afterward with login to TBHI Learning Platform).
Access instructions to be provided after registration.

Learning Objective

  1. Identify at least three basic definitions used in telehealth.
  2. Outline a validated model for conducting assessment through video-conferencing.
  3. Identify at least three telehealth issues regulated by state boards.
  4. Identify at least three telehealth issues regulated by the ethical codes of professional associations.
  5. Describe how you would know which of the many technologies available today meets HIPAA, HITECH and/pr PIPEDA requirements.
  6. Describe how to manage your therapeutic relationship in the face of a failing video conferencing platform.
  7. Discuss how you would handle an unwanted intruder if they entered your room
  8. Discuss how you would handle an unwanted intruder if they entered your client/patient’s room

Presenter

Marlene M. Maheu, PhD has been a technologist-psychologist and pioneer since 1994. She has served various organizations to assist with the development of technology-focused standards and guidelines, including the American Telemedicine Association, the American Psychological Association and the American Counseling Association. She has overseen the development and delivery of telehealth training to more than 26,000 professionals worldwide and consulted with hundreds of hospitals, clinics, agencies, groups and independent practitioners seeking start-up guidance.

Dr. Maheu serves as the Founder & Executive Director of the Telebehavioral Health Institute, which offers over 64 hours of both basic and advanced telehealth training online and offering two Micro Certifications Telehealth. She is the CEO for the non-profit Coalition for Technology in Behavioral Science (CTiBS). She has authored five telehealth textbooks, including the Telebehavioral Health: Foundations in Theory & Practice for Graduate Learners (2020); the APA-published, A Practitioner’s Guide to Telemental Health: How to Conduct Legal, Ethical and Evidence-Based Telepractice (2016), and Career Paths in Telemental Health (2016). Her legal, ethical, clinical and practical insights will help you not only get started, but thrive with legal and ethical telehealth.

Marlene M. Maheu, PhD

Venue

This is a virtual event, accessible online and over the phone (slides will be shown). Latecomers will not be able to be accommodated. Arrive early. Access instructions will be provided after registration.

Q&A

  1. Can this course be substituted for any of TBHI’s courses in my Basic or advanced Mico Certification package?
    1. You will benefit maximally from all programs taken together. There is an upgrade fee of $75 to include this 6 CME-CE training program into your existing package. Please click this link:

      ONLY if you are an existing TBHI Learner to re-activate your account and add this course.

  2. How do I get LIVE, interactive CME or CE credit?
    1. To obtain LIVE CME or CE credit, you must participate in the LIVE event for which you have been registered. Our systems are designed to identify people who do not fully participate for the entire time. You must arrive on time, resume after the break, and take the course evaluation and post-tests on the same day of the event, or your credit will automatically be issued as “Non-interactive, home study.” Your Course Completion Certificate will state that you participated in a home-study training event.
  3. Can I cancel or substitute if I cannot attend?
    1. Refunds will incur a $75 fee. (Sorry, but as you can imagine, we are short-staffed. Please finalize your schedule prior to registering.)
    2. You will be allowed to access the course immediately upon receipt of your payment. NOTE: Please allow us up to 15 business days to process your refund. (Please do not send repeated emails.)
  4. Will the events be recorded? Will recordings be available afterward?
    1. Yes, the event will be recorded and available for viewing for 6 months after registration. Viewing instructions will be emailed to you for your convenience.
    2. Please note that to obtain LIVE CME or CE credit, you must participate in the LIVE event for which you have been registered. Simply sign on to a future event and use another email address. Your new account will only contain this one course. There will be no added fee for reconciling two accounts, but please only contact us to reconcile in 3 months.
  5. Can I arrive late or leave early?
    1. If you are participating in the LIVE event, you must be present for all of the scheduled time. Our systems are designed to identify people who do not fully participate for the entire time. You must arrive on time, resume after the break, and take the course evaluation and post-tests on the same day of the event, or your credit will automatically be issued as “Non-interactive, home study.” Your Course Completion Certificate will state that you participated in a home-study training event.
  6. Your current pricing is lower than what I originally paid when I purchased it in the last 30 days. Can I get a refund for the difference?
    1. Yes, please allow us up to 15 business days to process your refund. Do not send repeated emails.