American Professional Agency Partnered with the Telebehavioral Health Institute to Bring You a 10% Discount on Telehealth Micro Certification Packages

 

 

  • Work from home legally, ethically and easily 
  • Manage your risk
  • Learn competency-based, in-depth, do’s and don’ts 
  • Be prepared to anticipate, prevent and handle emergencies online
  • Update your documentation with telehealth-specific requirements
  • Increase your reimbursement with current billing strategies
  • Train at your own pace100% online
  • Many segments available as PDFs to use offline
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Telehealth Micro Certification Level I Training

As low as $130/month

For professionals who work in a clinic, agency, or hospital. Training is focused on the basics.

  • 6-month access
  • 15-CME or CE Hours as recognized by most states & provinces (details below)
  • TBHI Micro Certification Level I

See Details

 

Training materials will be available within 2 business days.

Telehealth Micro Certification Level II Training

As low as $251/month

For independent and small group practitioners,  administrators, supervisors and directors who need to develop their own policies and related documents. 

  • 6-month access
  • 36-CME or CE Hours as recognized by most states & provinces (details below)
  • TBHI Micro Certification Level II

See Details

 

Training materials will be available within 2 business days.

All-Access Pass* (includes Micro Certification Level I & II Training)

As low as $206/month

For the professional who wants to be as proficient as possible, have full access to all of TBHI’s specialized training, templates and other resources for a full 12 months.

  • 12 Monthly LIVE Q&A Group Consultations
  • Up to 60-CME or CE Hours as recognized AMA, AOA, APA, ASWB,  NYSW, NBCC & NAADAC (see below)
  • TBHI Micro Certificate Level II

See Details

 

Training materials will be available within 2 business days.



Details

What’s Included?

Click on the program titles below for more details.

Telehealth Micro Certification Level I Training package includes:
  • 15 CME or CE-Hours
  • 6-Month access to all training materials (extensions available for a moderate fee)

Training includes these four (4) courses, which can be completed individually to meet differing licensing board requirements:

  1. Introduction to Theory & Practice
    • Comes with 6 CME or CE-Hours (valued at $249)
    • Qualifies for Legal and Ethical Course Requirements
    • Learning Objectives:
      • Identify at least 3 basic definitions used to describe telemental health as a field
      • Intelligently discuss at least 3 primary legal concerns to be addressed in telemental health
      • Intelligently discuss at least 3 primary ethical concerns to be addressed in telemental health
      • List at least 3 legitimate ways to approach online assessment
      • Describe at least 2 issues of relevance to practicing over state lines
      • Identify which of the many technologies used today meets HIPAA, HITECH and PIPEDA requirements
      • Identify which of the many technologies used today is preferred by insurance companies
      • Responsibly outline how to approach termination with an online client/patient
      • Show where to access more than 3,000 searchable evidence-based references for telemental health

  2. Rules, Regulations, Risk Management
    • Comes with 3 CME or CE-Hours (valued at $199)
    • Qualifies for Legal and Ethical Course Requirements
    • Learning Objectives:
      • Discuss the special relevance of HIPAA to telemental health care
      • Discuss two ethical standards that might be violated by online psychological testing
      • Describe how to best take advantage of the special protections given to “psychotherapy notes.”
      • Identify 1 way a colleague receiving your referral can inadvertently put you at risk
      • Explain the documentation you need to get from vendors selling you telemental health equipment
      • Define privacy, confidentiality & security as they each pertain to telemental health care
      • Describe licensure issues regarding providing telemental health care across state boundaries
      • Explain whether or not video needs to be HIPAA compliant
      • Describe which ethical code issue comes into question when professionals use 5-star rating systems on websites
      • Discuss how to think about selecting legal counsel for telehealth work
      • Explain how initial contact by email with a new prospective patient can be hazardous
      • Name one way you can unwittingly void your malpractice liability insurance coverage with online practice

  3. Essential Telehealth Technologies
    • Comes with 3 CME or CE-Hours (valued at $149)
    • Learning Objectives:
      • Name which is the most important for remote mental health care: the audio (telephone) or video channel
      • Discuss why having a camera at eye level is important when video conferencing with patients
      • Name two types of software available for securing mobile phones for text message contact with clients
      • State whether or not encryption is important when using mobile devices with clients
      • Name a limitation of a voice-over-internet-protocol (VoIP) telephone connection
      • State the minimal transmission speed for HIPAA-complaint videoconferencing as set by the American Telemedicine Association videoconferencing guidelines
      • Discuss the technical relevance of having PIP when conducting psychotherapy via video conferencing
      • Name 4 bodies of scientific literature commonly referencing telemental health information but typically unknown to most mental health practitioners
      • Identify the federally-funded US government organization you can approach as a US citizen for FREE guidance on which equipment to purchase for your particular telehealth circumstance

  4. Clinical Telehealth Issues I
    • Comes with 3 CME or CE-Hours (valued at $249)
    • Qualifies for Legal and Ethical Course Requirements
    • Learning Objectives:
      • Name several pivotal factors in client/patient screening for appropriateness with any given technology
      • Describe the core factors involved in using the telephone or text messaging for clinical purposes
      • Outline the issues of relevance to handling telepractice screening and intakes
      • Describe an evidence-based approach to conducting assessments (even neuropsychological assessments) through video
      • Discuss the where to find and how to implement guidance about using telehealth with special populations such as children and youth, rural populations, homeless people
      • Outline a manageable safety plan for working with someone who is at the far end of your state, province or in a foreign country
      • Outline key to-dos to prepare for a crisis or emergency in telepractice
      • Discuss 2 safety differences between traditional telehealth practice and delivering telehealth in “unsupervised settings”
Telehealth Micro Certification Level II Training includes:
  • 36 CME or CE-Hours
  • 6-Month access to all training materials (extensions available for a fee)

Training includes these eleven (11) courses:


  1. Introduction to Theory & Practice
    • Comes with 6 CME or CE-Hours (valued at $249)
    • Qualifies for Legal and Ethical Course Requirements
    • Learning Objectives:
      • Identify at least 3 basic definitions used to describe telemental health as a field
      • Intelligently discuss at least 3 primary legal concerns to be addressed in telemental health
      • Intelligently discuss at least 3 primary ethical concerns to be addressed in telemental health
      • List at least 3 legitimate ways to approach online assessment
      • Describe at least 2 issues of relevance to practicing over state lines
      • Identify which of the many technologies used today meets HIPAA, HITECH and PIPEDA requirements
      • Identify which of the many technologies used today is preferred by insurance companies
      • Responsibly outline how to approach termination with an online client/patient
      • Show where to access more than 3,000 searchable evidence-based references for telemental health

  2. Rules, Regulations, Risk Management
    • Comes with 3 CME or CE-Hours (valued at $199)
    • Qualifies for Legal and Ethical Course Requirements
    • Learning Objectives:
      • Discuss the special relevance of HIPAA to telemental health care
      • Discuss two ethical standards that might be violated by online psychological testing
      • Describe how to best take advantage of the special protections given to “psychotherapy notes.”
      • Identify 1 way a colleague receiving your referral can inadvertently put you at risk
      • Explain the documentation you need to get from vendors selling you telemental health equipment
      • Define privacy, confidentiality & security as they each pertain to telemental health care
      • Describe licensure issues regarding providing telemental health care across state boundaries
      • Explain whether or not video needs to be HIPAA compliant
      • Describe which ethical code issue comes into question when professionals use 5-star rating systems on websites
      • Discuss how to think about selecting legal counsel for telehealth work
      • Explain how initial contact by email with a new prospective patient can be hazardous
      • Name one way you can unwittingly void your malpractice liability insurance coverage with online practice

  3. Essential Telehealth Technologies
    • Comes with 3 CME or CE-Hours (valued at $149)
    • Learning Objectives:
      • Name which is the most important for remote mental health care: the audio (telephone) or video channel
      • Discuss why having a camera at eye level is important when video conferencing with patients
      • Name two types of software available for securing mobile phones for text message contact with clients
      • State whether or not encryption is important when using mobile devices with clients
      • Name a limitation of a voice-over-internet-protocol (VoIP) telephone connection
      • State the minimal transmission speed for HIPAA-complaint videoconferencing as set by the American Telemedicine Association videoconferencing guidelines
      • Discuss the technical relevance of having PIP when conducting psychotherapy via video conferencing
      • Name 4 bodies of scientific literature commonly referencing telemental health information but typically unknown to most mental health practitioners
      • Identify the federally-funded US government organization you can approach as a US citizen for FREE guidance on which equipment to purchase for your particular telehealth circumstance

  4. Clinical Telehealth Issues I
    • Comes with 3 CME or CE-Hours (valued at $249)
    • Qualifies for Legal and Ethical Course Requirements
    • Learning Objectives:
      • Name several pivotal factors in client/patient screening for appropriateness with any given technology
      • Describe the core factors involved in using the telephone or text messaging for clinical purposes
      • Outline the issues of relevance to handling telepractice screening and intakes
      • Describe an evidence-based approach to conducting assessments (even neuropsychological assessments) through video
      • Discuss the where to find and how to implement guidance about using telehealth with special populations such as children and youth, rural populations, homeless people
      • Outline a manageable safety plan for working with someone who is at the far end of your state, province or in a foreign country
      • Outline key to-dos to prepare for a crisis or emergency in telepractice
      • Discuss 2 safety differences between traditional telehealth practice and delivering telehealth in “unsupervised settings”

  5. Best Practices & Informed Consent
    • Comes with 6 CME or CE-Hours (valued at $199)
    • Qualifies for Legal and Ethical Course Requirements
    • Learning Objectives:
      • Name the 7 components of online ethics that address the novel risks, legal issues and the very difficult emerging issues of “standards of care” when using the psychotechnologies
      • Describe 1 ethical precept related to emergencies in distance work
      • Contrast standard of care and ethical standards
      • Outline current legal considerations concerning cross-border practice across state and international boundaries
      • List 3 common “standards of care” in telemental health
      • Explain the difference between “practice guidelines” and “treatment guidelines”
      • Outline 3 elements of proper documentation of telemental health services
      • Discuss the statement that, “All current in-person legal and ethical mandates apply online.”
      • Explain “online presence” and how to protect one’s online reputation

  6. Setting Up Your Video-Based Office
    • Comes with 6 CME or CE-Hours (valued at $495)
    • Learning Objectives:
      • Trainee will be able to name at least 2 factors that render Skype unacceptable for health care as per NASW
      • Trainee will be able to explain the benefits of getting a Business Associate Agreement
      • Trainee will be able to name five elements of a good office set up for telepractice
      • Trainee will be able to discuss the advantages of having a camera at eye level when conducting video teleconferencing (VTC)
      • Trainee will be able to describe three elements of a recommended opening protocol for every video teleconferencing (VTC) session with a client or patient

  7. Telepractice Documentation
    • Comes with 6 CME or CE-Hours (valued at $349)
    • Qualifies for Legal and Ethical Course Requirements
    • Learning Objectives:
      • Identify at least two types of documents to use as a source for your specific discipline’s relevant documentation requirements for telehealth, telemedicine, telemental health, telebehavioral health and/or distance counseling.
      • Intelligently discuss why and when to think about technology-relevant standards published by groups such as JCAHO, URAC, COA, and CARF in the United States, or similar groups for international Learners that come from countries other than the United States.
      • Name where to go to learn about relevant state and federal (or provincial/national) regulations related to your telepractice.
      • Outline the relevance of complying with regulations related to competencies for documentation in your particular telepractice.
      • Describe the role of other professionals in reviewing documentation requirements and where to find such professionals when needed
      • Describe documentation requirements related to team-based approaches to delivering telebehavioral health care (i.e., integrated care) that go beyond one’s specific disciplinary telehealth requirements

  8. Texting Do’s and Don’ts
    • Comes with 3 CME or CE-Hours (valued at $149)
    • Qualifies for Legal and Ethical Course Requirements
    • Learning Objectives:
      • Outline 5 risks to text messaging and how to remedy them
      • Name 1 law that is relevant to text messaging
      • Identify one way clients and patients may feel betrayed when an unwitting professional uses text messaging for professional interventions
      • Intelligently discuss how a professional might handle data storage and retrieval challenges with text messaging
      • Outline where to seek guidance for how to best use text messaging within a professional relationship
      • Explain how encryption is relevant to text messaging and how to get one’s cell phone encrypted

  9. Client/Patient Education
    • Comes with 1 CME or CE-Hour (valued at $79)
    • Qualifies for Legal and Ethical Course Requirements
    • Learning Objectives:
      • Describe at least 3 risk and benefits of using a specific technology with your client/patient (email, text messaging, telephone, video, etc.)
      • Define the limits of your licensure over state lines
      • Explain informed consent
      • Outline your documentation policies
      • Discuss security & privacy issues (relevance of HIPAA or “PIPEDA” & HITECH Act)
      • List steps in your approach to dealing with technical problems and repairs
      • Describe what you would say to clients/patients who contact you from outside your licensed jurisdiction
      • Name at least 3 agreements that you can make with client/patients to minimize interruptions from their home environments
      • Develop policies about charging for missed appointments
      • Outline a basic safety and emergency plan for inclusion in your informed consent process
      • Discuss your HIPAA-compliance policies if you lose your laptop, cell phone or tablet

  10. How to Legally Practice Over State Lines
    • Comes with 1 CME or CE-Hour (valued at $79)
    • Qualifies for Legal and Ethical Course Requirements
    • Learning Objectives:
      • Name at least three essential functions of licensure.
      • Identify two reasons why calling yourself a “coach” to practice over state lines or province lines when you are licensed get you in more trouble than it is worth.
      • List at least one way your malpractice coverage can automatically be nullified, despite your carrier’s claims that you are “covered” for online practice.
      • Name at least three organizations that will help you legally and ethically practice over state lines.
      • Outline the 2-step process for legally and ethically practicing over state lines and international borders.
      • List at least four ways to keep abreast of interjurisdictional developments for free.

  11. Telehealth Practice from Home
    • Comes with 1 CME or CE-Hour (valued at $79)
    • Qualifies for Legal and Ethical Course Requirements
    • Learning Objectives:
      • Intelligently discuss the broad pros and cons of working from your home using telehealth as a clinician
      • Identify three specific ethical issues that are of relevance when working from your home using telehealth
      • List two legal issues that are of relevance to telehealth work from home using telehealth
      • Name at least three areas in which job opportunities are available for clinicians who want to work from home using telehealth
      • Name three independent authorities to consider to minimize risk associated with your home telehealth practice
      • Outline at least seven evidence-based models for treating specific populations with a home telehealth practice
      • Identify resources for more telehealth training and certification
All-Access Pass Training includes:
  • Up to 60 CME or CE-Hours
  • 12-Month access to all training materials (extensions available for a fee)

Training includes these twenty one (21) courses:


      1. Introduction to Theory & Practice
        • Comes with 6 CME or CE-Hours (valued at $249)
        • Qualifies for Legal and Ethical Course Requirements
        • Learning Objectives:
          • Identify at least 3 basic definitions used to describe telemental health as a field
          • Intelligently discuss at least 3 primary legal concerns to be addressed in telemental health
          • Intelligently discuss at least 3 primary ethical concerns to be addressed in telemental health
          • List at least 3 legitimate ways to approach online assessment
          • Describe at least 2 issues of relevance to practicing over state lines
          • Identify which of the many technologies used today meets HIPAA, HITECH and PIPEDA requirements
          • Identify which of the many technologies used today is preferred by insurance companies
          • Responsibly outline how to approach termination with an online client/patient
          • Show where to access more than 3,000 searchable evidence-based references for telemental health

      2. Rules, Regulations, Risk Management
        • Comes with 3 CME or CE-Hours (valued at $199)
        • Qualifies for Legal and Ethical Course Requirements
        • Learning Objectives:
          • Discuss the special relevance of HIPAA to telemental health care
          • Discuss two ethical standards that might be violated by online psychological testing
          • Describe how to best take advantage of the special protections given to “psychotherapy notes.”
          • Identify 1 way a colleague receiving your referral can inadvertently put you at risk
          • Explain the documentation you need to get from vendors selling you telemental health equipment
          • Define privacy, confidentiality & security as they each pertain to telemental health care
          • Describe licensure issues regarding providing telemental health care across state boundaries
          • Explain whether or not video needs to be HIPAA compliant
          • Describe which ethical code issue comes into question when professionals use 5-star rating systems on websites
          • Discuss how to think about selecting legal counsel for telehealth work
          • Explain how initial contact by email with a new prospective patient can be hazardous
          • Name one way you can unwittingly void your malpractice liability insurance coverage with online practice

      3. Essential Telehealth Technologies
        • Comes with 3 CME or CE-Hours (valued at $149)
        • Learning Objectives:
          • Name which is the most important for remote mental health care: the audio (telephone) or video channel
          • Discuss why having a camera at eye level is important when video conferencing with patients
          • Name two types of software available for securing mobile phones for text message contact with clients
          • State whether or not encryption is important when using mobile devices with clients
          • Name a limitation of a voice-over-internet-protocol (VoIP) telephone connection
          • State the minimal transmission speed for HIPAA-complaint videoconferencing as set by the American Telemedicine Association videoconferencing guidelines
          • Discuss the technical relevance of having PIP when conducting psychotherapy via video conferencing
          • Name 4 bodies of scientific literature commonly referencing telemental health information but typically unknown to most mental health practitioners
          • Identify the federally-funded US government organization you can approach as a US citizen for FREE guidance on which equipment to purchase for your particular telehealth circumstance

      4. Clinical Telehealth Issues I
        • Comes with 3 CME or CE-Hours (valued at $249)
        • Qualifies for Legal and Ethical Course Requirements
        • Learning Objectives:
          • Name several pivotal factors in client/patient screening for appropriateness with any given technology
          • Describe the core factors involved in using the telephone or text messaging for clinical purposes
          • Outline the issues of relevance to handling telepractice screening and intakes
          • Describe an evidence-based approach to conducting assessments (even neuropsychological assessments) through video
          • Discuss the where to find and how to implement guidance about using telehealth with special populations such as children and youth, rural populations, homeless people
          • Outline a manageable safety plan for working with someone who is at the far end of your state, province or in a foreign country
          • Outline key to-dos to prepare for a crisis or emergency in telepractice
          • Discuss 2 safety differences between traditional telehealth practice and delivering telehealth in “unsupervised settings”

      5. Best Practices & Informed Consent
        • Comes with 6 CME or CE-Hours (valued at $199)
        • Qualifies for Legal and Ethical Course Requirements
        • Learning Objectives:
          • Name the 7 components of online ethics that address the novel risks, legal issues and the very difficult emerging issues of “standards of care” when using the psychotechnologies
          • Describe 1 ethical precept related to emergencies in distance work
          • Contrast standard of care and ethical standards
          • Outline current legal considerations concerning cross-border practice across state and international boundaries
          • List 3 common “standards of care” in telemental health
          • Explain the difference between “practice guidelines” and “treatment guidelines”
          • Outline 3 elements of proper documentation of telemental health services
          • Discuss the statement that, “All current in-person legal and ethical mandates apply online.”
          • Explain “online presence” and how to protect one’s online reputation

      6. Setting Up Your Video-Based Office
        • Comes with 6 CME or CE-Hours (valued at $495)
        • Learning Objectives:
          • Trainee will be able to name at least 2 factors that render Skype unacceptable for health care as per NASW
          • Trainee will be able to explain the benefits of getting a Business Associate Agreement
          • Trainee will be able to name five elements of a good office set up for telepractice
          • Trainee will be able to discuss the advantages of having a camera at eye level when conducting video teleconferencing (VTC)
          • Trainee will be able to describe three elements of a recommended opening protocol for every video teleconferencing (VTC) session with a client or patient

      7. Telepractice Documentation
        • Comes with 6 CME or CE-Hours (valued at $349)
        • Qualifies for Legal and Ethical Course Requirements
        • Learning Objectives:
          • Identify at least two types of documents to use as a source for your specific discipline’s relevant documentation requirements for telehealth, telemedicine, telemental health, telebehavioral health and/or distance counseling.
          • Intelligently discuss why and when to think about technology-relevant standards published by groups such as JCAHO, URAC, COA, and CARF in the United States, or similar groups for international Learners that come from countries other than the United States.
          • Name where to go to learn about relevant state and federal (or provincial/national) regulations related to your telepractice.
          • Outline the relevance of complying with regulations related to competencies for documentation in your particular telepractice.
          • Describe the role of other professionals in reviewing documentation requirements and where to find such professionals when needed
          • Describe documentation requirements related to team-based approaches to delivering telebehavioral health care (i.e., integrated care) that go beyond one’s specific disciplinary telehealth requirements

      8. Texting Do’s and Don’ts
        • Comes with 3 CME or CE-Hours (valued at $149)
        • Qualifies for Legal and Ethical Course Requirements
        • Learning Objectives:
          • Outline 5 risks to text messaging and how to remedy them
          • Name 1 law that is relevant to text messaging
          • Identify one way clients and patients may feel betrayed when an unwitting professional uses text messaging for professional interventions
          • Intelligently discuss how a professional might handle data storage and retrieval challenges with text messaging
          • Outline where to seek guidance for how to best use text messaging within a professional relationship
          • Explain how encryption is relevant to text messaging and how to get one’s cell phone encrypted

      9. Client/Patient Education
        • Comes with 1 CME or CE-Hour (valued at $79)
        • Qualifies for Legal and Ethical Course Requirements
        • Learning Objectives:
          • Describe at least 3 risk and benefits of using a specific technology with your client/patient (email, text messaging, telephone, video, etc.)
          • Define the limits of your licensure over state lines
          • Explain informed consent
          • Outline your documentation policies
          • Discuss security & privacy issues (relevance of HIPAA or “PIPEDA” & HITECH Act)
          • List steps in your approach to dealing with technical problems and repairs
          • Describe what you would say to clients/patients who contact you from outside your licensed jurisdiction
          • Name at least 3 agreements that you can make with client/patients to minimize interruptions from their home environments
          • Develop policies about charging for missed appointments
          • Outline a basic safety and emergency plan for inclusion in your informed consent process
          • Discuss your HIPAA-compliance policies if you lose your laptop, cell phone or tablet

      10. How to Legally Practice Over State Lines
        • Comes with 1 CME or CE-Hour (valued at $79)
        • Qualifies for Legal and Ethical Course Requirements
        • Learning Objectives:
          • Name at least three essential functions of licensure.
          • Identify two reasons why calling yourself a “coach” to practice over state lines or province lines when you are licensed get you in more trouble than it is worth.
          • List at least one way your malpractice coverage can automatically be nullified, despite your carrier’s claims that you are “covered” for online practice.
          • Name at least three organizations that will help you legally and ethically practice over state lines.
          • Outline the 2-step process for legally and ethically practicing over state lines and international borders.
          • List at least four ways to keep abreast of interjurisdictional developments for free.

      11. Telehealth Practice from Home
          • Comes with 1 CME or CE-Hour (valued at $79)
          • Qualifies for Legal and Ethical Course Requirements
          • Learning Objectives:
            • Intelligently discuss the broad pros and cons of working from your home using telehealth as a clinician
            • Identify three specific ethical issues that are of relevance when working from your home using telehealth
            • List two legal issues that are of relevance to telehealth work from home using telehealth
            • Name at least three areas in which job opportunities are available for clinicians who want to work from home using telehealth
            • Name three independent authorities to consider to minimize risk associated with your home telehealth practice
            • Outline at least seven evidence-based models for treating specific populations with a home telehealth practice
            • Identify resources for more telehealth training and certification

      12. 14 Essential Informed Consent Elements
        • Comes with 2 CME or CE-Hours (valued at $158)
        • Qualifies for Legal and Ethical Course Requirements
        • Learning Objectives:
          • Name at least 5 issues addressed by published professional association standards and guidelines for telemental health that can be handled most easily and efficiently through an informed consent process and electronic document
          • List at least 5 documentation-specific requirements that can be addressed by a proper informed consent process
          • Intelligently discuss how to handle employers who minimize your concerns about informed consent

      13. Cybersecurity
        • Comes with 1 CME or CE-Hour (valued at $79)
        • Qualifies for Legal and Ethical Course Requirements
        • Learning Objectives:
          • Describe why healthcare information is so valuable to hackers
          • Identify the industry best practices for limiting your risk of a cyber security attack
          • Identify what to do when a ransomware attack occurs
          • List at least one reason for avoiding the “cloud” when backing up data
          • List 5 easy, HIPAA compliant steps to implement against ransomware attacks
          • Describe at least one effective way to back-up your data in the case of a cyber security incident

      14. Social Media
        • Comes with 1 CME or CE-Hour (valued at $79)
        • Qualifies for Legal and Ethical Course Requirements
        • Learning Objectives:
          • List at least three ways to market on social media without violating HIPAA
          • Intelligently discuss how to avoid HIPAA breaches through improper disclosure on social media
          • Name at least two things to cover when training your staff or employees in the use of HIPAA compliant strategies to use social media
          • Identify at least four factors related to best practices for answering, addressing, and interacting with patients on social media
          • Describe at least one method for increasing patient engagement via social media without disclosing Protected Health Information (PHI)

      15. Online Marketing Strategies
        • Comes with 1 CME or CE-Hour (valued at $79)
        • Qualifies for Legal and Ethical Course Requirements
        • Learning Objectives:
          • Name at least one ethical issue of relevance to online marketing of a behavioral practice
          • Intelligently discuss how to quickly and easily repurpose your existing promotional material to reach more people with your message
          • Identify at least three economical resources to make your marketing campaign a reality
          • Name at least three elements required by the Federal Trade Commission (FTC) for product promotion on your professional website
          • Outline a simple formula for social media success with Facebook, LinkedIn, Slideshare, Pinterest and Twitter

      16. Text Therapy
        • Comes with 1 CME or CE-Hour (valued at $79)
        • Qualifies for Legal and Ethical Course Requirements
        • Learning Objectives:
          • List at least four relevant ethical codes that relate to text therapy
          • List the three primary types of text messaging services
          • Intelligently discuss the scientific evidence-base related to text messaging
          • Identify at least three types of errors that diminish client/patient satisfaction with text messaging
          • List texting security suggestions and possible platforms to consider for secure texting
          • Identify the relevance of HIPAA & HITECH in relation to using smart devices for text messaging
          • Discuss professional boundaries in text messaging with clients/patients
          • Outline at least five pivotal legal issues of relevance when accepting employment from an online employer to deliver text messaging therapy as a licensed professional

      17. Telesupervision
        • Comes with 3 CME or CE-Hours (valued at $199)
        • Qualifies for Legal and Ethical Course Requirements
        • Learning Objectives:
          • Identify at least five leading studies published on the topic of telesupervision
          • Compare and contrast telesupervision via telephone vs. videoconferencing
          • Name 3 complications identified by telesupervisees as particularly difficult to manage
          • Name at least two evidence-based approaches to handling clinical emergencies in telesupervision

      18. Clinical Telehealth Issues II
        • Comes with 3 CME or CE-Hours (valued at $300)
        • Qualifies for Legal and Ethical Course Requirements
        • Learning Objectives:
          • Identify at least 5 different terms used to refer to telehealth.
          • Outline a validated model for conducting assessment through video-conferencing.
          • Identify at least three telehealth issues regulated by state or provincial licensing boards.
          • Identify at least three telehealth issues regulated by the ethical codes of professional associations.
          • Describe how to manage your therapeutic relationship in the face of a failing video conferencing platform.
          • Discuss how you would arrange your office to more easily handle an unwanted intruder if they entered your room.
          • Discuss how you would handle an unwanted intruder if they entered your client/patient’s room.

      19. Reimbursement Strategies
        • Comes with 3 CME or CE-Hours (valued at $199)
        • Qualifies for Legal and Ethical Course Requirements
        • Learning Objectives:
          • State whether or not special codes are legally required for telehealth reimbursement
          • Identify the type of technology that is legally required for telehealth reimbursement
          • Discuss why the Centers for Medicare and Medicaid Services (CMS) is pivotal for telehealth reimbursement with all insurers in the U.S.
          • Describe where to get a current CPT code list for telehealth as well as telebehavioral health billing
          • Explain why your malpractice insurance isn’t legally required to provide your malpractice benefits if you have sought reimbursement for services over state lines in a state where you are unlicensed
          • Identify the legal telehealth Place of Service code (POS) on a CMS 1500 claim form
          • List the two behavioral health professions that are not allowed to legally bill Medicare or Medicaid for telehealth
          • Identify two types of telemental health services that are likely to be covered by CMS reimbursement—and under which conditions
          • Describe the telehealth “facility fee” and who can legally get reimbursed for it
          • Outline which behavioral assessments can lead to telehealth reimbursement
          • Name at least one CPT code for Remote Patient Monitoring (RPM)
          • Name at least one CPT code for Virtual Check-Ins
          • Name at least one CPT code for Interprofessional Internet Consultation
          • Identify the three FREE resource groups that are available to practitioners who want to begin collecting legal telehealth reimbursement

      20. Choosing Online Employers
        • Comes with 1 CME or CE-Hour (valued at $79)
        • Qualifies for Legal and Ethical Course Requirements
        • Learning Objectives:
          • Identify at least three general legal and ethical, risk management requirements that you will want to address with any telehealth provider network administrator prior to accepting employment
          • List three platform features that are specific to your practice that you will need to have in place prior to accepting employment
          • Outline at least two core pieces of client/patient information that you will want to get prior to delivering care to any online consumer referred by a provider network
          • Intelligently discuss the contract that you sign with a provider network, and what it may need to include to protect you as well as your clients/patients
          • Discuss at least one other liability assurance that any network provider should be able to offer you
          • Describe the type of professional training that you will want to undergo prior to accepting clients/patients from an online provider
          • Name the other types of professionals that you will want to consult prior to accepting clients/patients from an online provider network

      21. Intensive, Interactive Telehealth Skill-Building Workshop
        • Comes with 8 CME or CE-Hours (valued at $499)
        • Qualifies for Legal and Ethical Course Requirements
        • Learning Objectives:
          • Deliver a complete “telehealth opening protocol”
          • Effectively show empathy through a camera
          • Outline the nuances of telepresence with examples from live interactions
          • Demonstrate your ability to handle technical breakdowns
          • Demonstrate your ability to deal with intrusions and interruptions
          • Demonstrate how to deal with mobile health technologies introduced by the “patient”
          • Initiate and complete an emergency protocol with the threat of homicide or suicide

 


CME and CE Accreditation

You can rest assured that what you learn is reliable, up to date and relevant to your practice

NJAOPS Logo NJAOPS APA Logo APA NAADAC Logo NAADAC ASWB Logo

ASWB

NBCC Logo NBCC NYSED-SBSW NYSW

Physicians, Nurses, Nurse Practitioners & Physician’s Assistants

NJAOPS Logo

Purpose: NJAOPS is dedicated in reminding and enhancing physicians’ knowledge to manage the changing needs of the healthcare system. These evidence-based educational lectures are structured to augment physician expertise with current guidelines, materials and recommendations, as well as up-to-date advances in medical treatment on specific topics.

Accreditation:
New Jersey Association of Osteopathic Physicians and Surgeons is accredited by the American Osteopathic Association (AOA) to provide osteopathic continuing education for DO physicians. NJAOPS designates these educational activities for Category 1-A credits and will report CME and specialty credits commensurate with the extent of the physician’s participation in this activity.

Physician (AMA) Accreditation Statement: NJAOPS is accredited by the Medical Society of New Jersey to provide continuing medical education for physicians. NJAOPS designates live or online activity for AMA PRA Category 1 Credits™.

Health Professionals: Participants may claim hours to receive a Certificate of Participation for an activity designated for AMA PRA Category 1 Credits™.

Method of Participation:
For successful completion of activity and subsequent awarding of credits, individuals are required to participate in the entire activity and complete an attestation form, as well as an activity evaluation form.

Psychologists — American Psychological Association (APA)

APA Logo

The Telebehavioral Health Institute is approved by the American Psychological Association to sponsor continuing education for psychologists. The Telebehavioral Health Institute maintains responsibility for this program and its content.

 

Addiction Professionals — NAADAC, the Association for Addiction Professionals (NAADAC)

NAADAC Logo

The Telebehavioral Health Institute, Inc. (TBHI) is officially on file with NAADAC, the Association for Addiction Professionals (NAADAC) as an Approved Education Provider. TBHI has been approved as a NAADAC Approved Education Provider. NAADAC Provider #159459, Telebehavioral Health Institute, is responsible for all aspects of their programing.

Social Workers — Association of Social Work Boards (ASWB)

ASWB Logo

The Telebehavioral Health Institute, Inc. (TBHI), provider #1328, is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB) www.aswb.org, through the Approved Continuing Education (ACE) program. Telebehavioral Health Institute, Inc. is permitted to use the new three year approval period in the ACE statement on promotional material and certificates of credit. ASWB Approval Period: 11/18/2019-11/18/2022. Social workers should contact their regulatory board to determine course approval.

The following state boards accept courses offering ASWB ACE credit for Social Workers: AK, AL, AR, AZ, CA, CO, CT, DC, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NC, ND, NE, NH, NM, NV, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WI, WV, WY

*WV accepts ASWB ACE unless activity is in live in West Virginia then an application is required.

Counselors — National Board for Certified Counselors (NBCC)

NBCC Logo

The Telebehavioral Health Institute, Inc. (TBHI) has been approved by National Board for Certified Counselors (NBCC) as an Approved Continuing Education Provider. ACEP No. 6708. Programs that do not qualify for NBCC Credit are clearly identified. TBHI is solely responsible for all aspects of the program.

 

New York State Education Department’s State Board for Social Work

NYSED-SBSWTelebehavioral Health Institute, LLC is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0594.

 

— NOTE —

Please verify the appropriateness of TBHI training for your needs by contacting your state/provincial board or your state/provincial professional organization. Some state and provincial regulations are in flux, complex and can be confusing. Some require additional documentation. Some states restrict the number of CE hours you can complete online. TBHI disavows responsibility for being aware of /meeting your state’s regulatory or licensing requirements.

TBHI Training has also been approved for AMA CME Hours. Contact us for details.


Frequently Asked Questions:

Click the questions below for detailed answers. (Note: “telemental health” and “telebehavioral health” terms are used interchangeably)

TBHI’s training programs are designed for beginning and intermediate-level “telepractitioners” and “telesupervisors” wishing to deliver telebehavioral health services in these disciplines:

  • Addictions Specialists / Telehealth
  • Counseling / Distance Counseling
  • Nurse Practice / Telemedicine
  • Nursing / Tele-Nursing
  • Occupational Therapy / Tele-Occupational Therapy
  • Physicians / Telemedicine
  • Physician’s Assistants / Telemedicine
  • Psychiatry / Telepsychiatry
  • Psychology / Telepsychology
  • Social Work / Telehealth
  • Speech and Language Therapy / Tele-Speech and Language Therapy
  • Therapy / Online Therapy
  • Other Tele-Therapies, including but not limited to these groups of practitioners:
    • Internists, Pediatricians, Osteopaths, Gerontologists, Physical Therapists, Dietitians, Behavior Analysts, CEOs, COOs, Administrators, Billing & Coding Staff
The Telehealth Micro Certification Level I Training package is best for you if you work in a hospital, clinic or agency setting that is already telehealth-organized to legally and ethically deliver telebehavioral /telemental health. This training will provide you with an exciting look at legal, ethical and clinical guidance about how to get started and deliver direct care via telephone and videoconferencing. This training package is for you if your organization has dealt with the difficult legal, ethical policy issues, and you just want to understand basic legal and ethical requirements as a practitioner working under the policies developed by knowledgeable oversite staff members. It includes several extensive check-lists that will help you get and stay organized. This program provides you with a TBHI Basic Telehealth Micro Certification that will distinguish you as a telebehavioral professional.

The Telehealth Micro Certification Level II Training package is best for you if you need to develop a telepractice and need help thinking through the issues and their relevance to your setting. It is designed to help you understand, develop and implement many of the policy challenges and decisions that are involved in the set up as well as the day-to-day practice of legal and ethical telehealth. It will systematically help you develop the many competencies required for telepractice. More specifically, it will:

  • Explain fundamental terms, concepts and their definitions
  • Help you choose your technology and its specialized features for video conferencing, email, text messaging and other technologies
  • Practice legally and ethically over state lines and international borders
  • Educate your client/patient about how to be safe when working with you online
  • Understand HIPAA, your state laws and those of other states you wish to serve
  • Help you establish appropriate screening protocols for carefully selecting appropriate clients/patients
  • Give you an understanding of how to develop appropriate clinical protocols to adapt to specialized treatment (EMDR? DBT? Mindfulness?)
  • Organize your documentation in ways that are manageable and in compliance with state and federal law as well as other oversight groups (e.g., Joint Commission, URAC, CARF)
  • Develop and implement your emergency plans, build them into your informed consent processes and have clinically appropriate relationships to confidently handle emergencies and crises
  • Set up your virtual office and desktop to follow current telepractice guidelines
  • Get paid for your services, including Medicare and Medicaid as well as 3rd party carrier reimbursement.
  • Develop your own templates for informed consent, intake, progress, termination, risk management notes to have reviewed by your attorney (Sample templates provided in level II training)
  • How to interview and select an appropriate attorney for your telepractice
  • Guide you to finding and contracting with a malpractice carrier to manage risk

After completing this training, you will be well on your way to feeling both competent and confident about handling a wide variety of challenging situations in The Level II Certificate package training program then is designed for the hospital, clinic, agency, or group administrator or program director. It is optimal for a small group or an individual practitioner who is responsible for program design and implementation. It provides a true roadmap for how to get started with technical, clinical, legal and ethical policy decisions as well as practical program implementation. Numerous case examples, checklists, sample documents and much more are available for you to maximize your time and effort. This program provides you with a Certificate that will distinguish you as an Advanced Telehealth Professional.

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The All-AccessPass package is best for you if you need to develop a legally-compliant telepractice quickly. It gives you an extra 6-months to take advantage of all the courses available to the Advanced Micro Certification Training Learners PLUS many of TBHI’s most popular webinar training topics available to you for a full 12 months from your date of registration. You will also have access to TBHI’s newest course, which involves 6 hours of in vivo skill-building in a live group format. This culminating course is designed to help you practice your skills as a live clinician in a protected small group setting.

Includes 12 Hours of Group Consultation

The package is then completed with 12-monthly group consultations to help you integrate many pivotal foundational terms and concepts so as to be able to apply them when facing unprecedented challenges as you embrace technology to increase your reach, access more clients/patients, improve their outcomes, lower your costs and increase your profits — all from the comfort of your own home or office. This All-Access Pass training package will give you step-by-step instructions for the implementation of evidence-based protocols, pitfalls to avoid, checklists and templates to use and provide you with a solid familiarity with the many trusted informational sources discovered by TBHI over the last 26 years.

TBHI’s professional training is offered both 100% online and in-person. TBHI’s online eLearning, multi-media environment allows you to easily gain a comfortable, working knowledge of the evidence-based competencies for best practices for physicians, nurses, nurse practitioners, physician’s assistants, psychologists, social workers, marriage and family therapists, counselors, and behavioral analysts who wish to work in telepsychiatry, telepsych, telepsychology, teletherapy, distance counseling or online counseling, digital health, electronic health, etherapy, online therapy, telespeech therapy, tele-occupational therapy and other healthcare professionals who are licensed.
  • Enjoy an exciting, 24/7, convenient online access to courses anytime and anywhere with an Internet connection
  • All courses are self-paced, professionally developed and competency-based, with summaries, checklists and clear “to-dos”
  • Courses are offered in written form (text) with video and audio segments for illustration
  • 30-day money-back guarantee
  • All training included in the Basic Micro Certification package is included in the Advanced Micro Certification package
  • You are invited to take the training modules in any order you deem appropriate
  • Up to 62 hours of training, (with only 36 required to qualify for your TBHI Advanced Telehealth Microcertification)

TBHI’s online coursework gives you access 24/7. You will receive a rich, multimedia platform to enhance your enjoyment and learning retention.

  • Most of the training is written, following optimal instructional design principles of text-based information with links to primary and secondary source documents, interspersed with images, audio, and video segments to punctuate an important point.
  • All video segments follow the American Disabilities Act (ADA) requirements for being available with captions or a transcript.
  • To help improve learning comprehension and retention, “Essential Points” in the form of bullet points are provided at the top of many pages, to help you initially grasp the important issues, and give you clues as to which specific topics are considered important enough to re-address in the post-tests.
  • The training is also annotated with footnotes to give you the inside story on a number of important issues.
  • Courses are self-paced, meaning that you can stop and start it at your convenience.
  • A PDF format is available for all core courses if you’d like to carry them with you to read as you move about your world.
  • TBHI training is self-directed, in that it contains a number of high-quality links to primary source documents throughout the Internet that we’ve assembled for your convenience and to maximize your learning.
  • The training content has been highly edited by more than 100 reviewers who are professionals in the field, so you can trust that it is accurate, well written and easy-to-comprehend.
  • TBHI’s professional training has received many accolades from colleagues, who appreciate our optimized instructional design format as well as the richness of content and superior customer support. To see these comments, look at this testimonial page.
  • You will be able to print your own Micro Certification from our website.

Time Investment & Post-Tests

Completing the TBHI training will require approximately the same number of CME or CE hours offered with each course. A 6-hour course then will take about 6 hours to complete, depending on how quickly you read. A one-hour course typically involves approximately 10,000 words, minus the words involved with presenting audio and video segments. The course evaluation and post-test will require that you come back into the website to respond to a series of questions. Post-test need to be passed with a grade of 80% or better to get the course completion certificate. (You will have learned a lot, and passing should be no problem. Of more than 8,600 trainees that have come through our doors, only three needed help with post-tests.)

Schedule

TBHI “classes” have no specific start and stop time. All online training is self-paced, accessible 24/7 through your web browser. You are free to train anytime, from anywhere. If your client/patient doesn’t show for their appointment, you can easily engage with your materials online, or in printed form.  Printed training materials are available upon request in PDF format to conveniently travel with you on a plane, train, bus or simply as you lounge in your living room. If you wish to complete all your training in a weekend, a week, a month or over several months – the choice is yours.

Special TBHI Conveniences

Checklists and summaries can be copied and printed. Video/audio segments require an active Internet connection. Course evaluations and post-tests must be completed online. All registrations have an access period of at least 6 months from the date of purchase, except for All Access Pass users, who are given a full 12-month access period. Your Course Completion Certificate is printable from your own computer, and available as soon as you complete your course evaluation and post-test online. TBHI Is pre-approved to offer CME and CE hours for physicians, physician’s assistants, nurses, nurse practitioners, psychologists, counselors, marriage and family therapists, social workers and many other fields. (See CME and CE approval question listed below.)

If you’d prefer in-person training, please write to us to request a calendar for TBHI’s live events. If you’d like to invite a TBHI speaker, please submit a speaking request here

All TBHI courses include CME or CE Hours (See Continuing Education or Continuing Medical Education section below).
  • All Learners must pass all post-tests at a rate of 80% or higher. The post-test(s) can be taken as often as needed within the paid access period.
  • Print your Course Completion Certificate immediately at your desktop for your licensing board
  • Contact us for a check of your program completion, and we will send you your TBHI Telehealth Micro Certification to proudly display in your office
The following CME/CE approval entities have approved CME or CE Hours for TBHI training.
  • The New Jersey Association of Osteopathic Physicians and Surgeons (NJAOPS)
  • American Psychological Association (APA)
  • Association of Social Work Boards (ASWB)
  • New York State Education Department’s State Board for Social Work (NYSWB)
  • NAADAC, the Association for Addiction Professionals (NAADAC)
  • National Board of Certified Counselors (NBCC)

See Continuing Medical Education or Continuing Education information below.

Earn your certificate as a Board Certified Telehealth Professional Level II *. This designation** is increasingly used to recognize our graduates for having completed the most comprehensive and research-based post-graduate training program available anywhere today.
*Certification Mark Pending
**Fees for this credential are included in the fee for your TBHI training. Testing for the credential is accomplished by passing each course’s post-test with a grade of 80% or higher. Post-tests can be taken as many times as needed within the paid access period. Extended access periods are available with a modest fee. This credential is valid for 3 years and requires annual renewal for a fee of $40 per year. Annual renewal requires an additional 3 hours of training from the Telebehavioral Health Institute. Once credentialed, your name and credentials (Level I or Level II) will be made available through a trademarked search engine, and you will be eligible to have your name and profile added to TBHI’s Professional Directory at no additional cost for 1 year.
Absolutely! Start with reviewing the list of TBHI’s specialized training programs listed here and write to us for pricing.  Please note that Micro Certifications require all the specific courses as listed.

Refunds are available for any course within 30 days of purchase if you are dissatisfied for any reason. However, there will be a $25 refund fee. Please give us the opportunity to remedy any disappointments by writing to us first. Our contact desk is available from Monday to Friday during business hours. If you would like a phone call rather than an email response, please provide times that you’ll be available and where you can be reached, (a telephone number and direct line including extension if any).

Yes, please allow us up to 15 business days to process your refund. Do not send repeated emails.

TBHI is aware of the immediate need for quick answers by professionals who are setting up their systems with short timelines. To respond to the increasingly frequent demand for quick answers to many questions, TBHI has developed the following two options, with or without the purchase of TBHI training. (Please note, that TBHI consultants will not attempt to give you 41 hours of training in this 2-hour time block. Rather, the focus of this session is to give you many quick answers and when appropriate, guidance toward where to find optimal resources to help you find the detailed answers that you need, including TBHI’s specialized digital training programs.)

TBHI FAST TRACK GROUP CONSULTATION – provides a 2-hour, video-conferenced group consultation session to quickly answer your most burning questions about which technology to purchase; how to set up your documents; how to legally practice over state lines and international borders; client/patient screening, and billing practices. Fast track group fees are $250.

TBHI FAST TRACK PRIVATE CONSULTATION – provides 2-hour, video-conferenced, private consultation to quickly describe your unique setting and the populations that you serve, then answer your most burning questions about any telehealth topic. Fast track fees are $500 for the two-hour package (discounted from $550 for regular individual consultation)

TBHI training is exclusively digital for the purposes of this application. our website is written in Arial font to facilitate reading with appropriate alt tags for those who prefer or cannot see images. Audio and video recordings are produced with captions for deaf and hard of hearing trainees. PDF’s of all training are available for individuals who prefer to print and read training offline. Accommodations have successfully been developed for individual trainees with more specialized needs.

Add any training item to your cart. Near the end of the checkout process, select PayPal as your payment option. (PayPal will allow you to use your preferred currency in most cases. If you need assistance with currency equivalence or discounted rates for international training, please contact us.)

TBHI is committed to providing its community with the highest level of transaction processing security through Authorize.Net and PayPal.

If you have questions about which TBHI consultation and/or training is right for you, please contact us.

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