Mentegram ® Mobile App

 
Mentegram
Mentegram
Mentegram

Overview
 

Device: ,
 
Developer: Mentegram
 
Description: Mentegram® is an application (app) developed by the company Mentegram for use by your behavioral health professionals/providers to track your mood and behavior between therapy sessions. Your therapist/provider customizes a questionnaire for you to complete daily, with the data being encrypted and synced securely and directly to you therapist for review and charting. A direct link is provided to access the developer’s website, where assistance can be obtained for any usage or technology issues. Easy-to-follow instructions in the settings allow you to add your personal information before completing the first day’s questionnaire.
 
Applicability
100%


 
Usability
100%


 
Interoperability
100%


 
Security
100%


 
Validity
100%


 
Reliability
100%


 
Engagement
0%


 
Our Rating
86%
86/100


User Rating
3 total ratings

 


Bottom Line

Mentegram® is an application (app) developed by the company Mentegram for use by your behavioral health professionals/providers to track your mood and behavior between therapy sessions. Your therapist/provider customizes a questionnaire for you to complete daily, with the data being encrypted and synced securely and directly to you therapist for review and charting. A direct link is provided to access the developer’s website, where assistance can be obtained for any usage or technology issues. Easy-to-follow instructions in the settings allow you to add your personal information before completing the first day’s questionnaire.

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Posted October 15, 2014 by

 
Our Review
 
 

Your therapist is able to go into the settings and create a short, customized questionnaire related to your issues. You are then added to your therapist’s client list and an email is sent, with a secure license key unique, to you. Once signed into the system, a preset daily reminder is sent to you to answer the questionnaire reporting mood, levels of anxiety or other feelings, and a space for adding free-text input relevant to your mood and feelings at that time. Using this app, you are able to “check in” with your therapist between sessions, which can be helpful with continuity of care and catching unexpected crises.

 

Once you register on the app using the unique license key code received in the introductory email from your provider, a disclaimer appears stating all data entered will be shared with your therapist, and will become part of your clinical chart. Your therapist, using the app’s settings to determine questions, response methods, reminder settings, and other settings related to how you will be using the app, presets the questionnaire based on your reported problems, demographics, and intake information. Your therapist receives a notice in his/her secure office system that you have entered data, and accesses the dashboard to view your entries before entering the information into your formal chart. Being able to use the keyboard to type in data is the extent of “hand-eye” coordination needed for this app. Your therapist is given options on their end for the most appropriate response tool- faces for mood, text typing, or a slider to indicate degree. Data is automatically synced to your therapist and saved on your device for later viewing by you to track your own progress or areas for improvement. Under settings and support, you can find specific instructions and help information.

 

The app syncs data between different devices immediately (tablet, smartphone, computer), allowing you to be able to enter and access information without having to be at your home computer. This feature makes it possible for you to participate in daily activities that are helpful to improved mood and functioning.

 

The app’s “Terms of Use” state that the data entered by you will not be shared or released to anyone besides of your therapist, who is directly providing treatment through this medium. The licensing terms state specifically the tool is not a diagnostic tool, should be used in conjunction with in-person therapy, is HIPAA (privacy) compliant in all areas, and that the data entered goes into your chart in your therapist’s office. The developing company has signed a written contract signed by the app’s developer, ensuring all of your protected health will be safeguarded in accordance to HIPAA regulations (U.S. Department of Health & Human Services, 2013, Business Associate Contracts). No data, including personal information, may be entered until you receive and enter your unique license key code sent in the notification email from your therapist through the site. The developer encourages provider-users to contact them with complaints or questions related to the service at HIPAA@mentegram.com.

 

Mentegram was created after the developer reviewed the literature related to client compliance, and discovered the percentage of clients who regularly filled out a paper-and-pencil assessment of their daily mood was just 11% (Foreman, et al., 2011). Current research into reliability of using smartphone apps revealed compliance rates between 88%-93% (Forman, et al., 2011). Scholarly resources are listed on the website related to development of questionnaires, mobile technology, and comparisons of traditional assessment methods and use of mobile phones/tablets. Users are invited to contact the developers on the website with questions, concerns, and inquiries about supporting research. The developer’s site, https://www.mentegram.com, maintains a regular blog highlighting current research and evidence-based practices in tele-psychology.

**
[Foreman, Bone, Hall, & Kaplin (2011).
Just text me: Using SMS technology for collaborative patient mood charting.
LINK: https://www.jopm.org/columns/innovations/2011/09/26/just-text-me-using-sms-technology-for-collaborative-patient-mood-charting/1.
]

 

The app keeps a history of entries; therefore, you are able to go directly to your archive and see your progress, which is also being tracked by your therapist. Data collected showed an increase in clients’ treatment compliance when using shorter questionnaires to which the client can respond on his/her mobile device anytime and anywhere when alerted by the preset daily reminder. The ability to track in real time your daily symptoms can be helpful in planning, implementing, and modifying treatment plans to help you deal with the problem when it is current, and not having to wait several days for your next appointment. Your therapist is able to send you feedback containing guidance and reminders of skills learned in the office to utilize in that present moment (Aschieri & Smith, 2012).

 

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Does the app’s set of features adequately cover the range of tasks required to satisfy an actual need?
Does the app “meet workflow requirements and ultimately save time for the user?” Is the app free from “interface clutter, suboptimal eye-thumb coordination, steep learning curve, battery draining of the host device, etc.”?
Can the “app on one device share data with other apps and/or other devices?” Can the app “accept security assurances generated by some other app?”
Does the app have the following capabilities to maintain security- “privacy, not losing data, not being diverted, not being altered by an unauthorized agent, making sure there is no an impersonator communicating with the client/clinician”? Does the app meet HIPAA and FCC security requirements?
Does scientific evidence support the app itself rather than just the concept upon which the app is based?
Does the app accomplish a defined task without crashes, error messages, or complications? Does it perform consistently over time?

About the Author

Karen Wall, MA, RN-BC, BSN
Ms. Wall is a Psychiatric Registered Nurse with the VA at Palo Alto. Her duties include educating nurses, clinicians, and patients about technology to assist with mental health.

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