TBHI Board Certified Telehealth Professional™ (BCTP™)
Telehealth is a rapidly growing specialty that is used by healthcare professionals to offer increased access to their services through telecommunications technology. As professionals are increasingly being held legally and ethically responsible to use evidence-based services, guesswork is no longer acceptable. The Board Certified Telehealth Professional™ (BCTP™) credential helps professionals meet the ever-increasing demand for demonstrable competence. Offered by the Telebehavioral Health Institute (TBHI) to provide the credentialing and verification of those credentials in an easily-accessed database, the BCTP™ gives professionals the training, knowledge, and credibility sought by licensing boards, professional ethical boards, employers, patients, clients, and their families.
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- Certificate vs Certification? Many privately-held training facilities offer “Certifications” when they should not. According to commonly accepted standards, large federal groups such as the US government federal behavioral health care arm known as the Substance Abuse and Mental Health Services Administration (SAMHSA), or the National Insitute of Drug and Alcohol (NIDA) are able to offer certifications. Private groups such as TBHI and its competitors can responsibly offer certificates, but not certifications. Groups who don’t know the difference, or who exploit the lack of knowledge of these issues among practitioners have, in our opinion, no business offering a designation of any kind. TBHI offers a “Certificate” as it is supposed to. It has offered a Certificate for more than a decade. TBHI not only teaches proper terms and their uses at TBHI, but we walk our talk, and only offer what we can offer responsibly and respectfully. (We encourage you to consider that if a training group improperly uses the fundamental term to describe their own offerings, how else might they be misinforming you? BTW, TBHI is working toward offering a full certification, but such a process can easily require 3-5 years.
- Founder’s Breadth of Knowledge. TBHI’s founders are three licensed industry leaders who offer you a far-reaching breadth of information: Marlene M. Maheu, PhD, Myron Pulier MD, and Joseph McMenamin MD, JD. Together, they represent the experience and breadth of knowledge that can only come from decades of interprofessional collaboration. They have successfully not only worked independently for decades but developed a shared perspective over two decades that is inclusive of psychology, counseling, marriage and family therapy, addictions, psychiatry, and medical law. Combined, they represent 3/4 of a century of experience dealing with interprofessional telehealth issues.
- Faculty. In addition to its Founders, TBHI faculty continues to grow, spanning over a dozen professions with several dozen specialty topic areas. Able to engender the respect needed to attract other industry leaders, TBHI is the only telehealth training center that has a faculty that includes elected Senators, Presidents or CEOs of National Professional Associations, leading telehealth lawyers, practitioners and researchers. What you’ll undoubtedly notice is that TBHI brings you a host of industry leaders who speak in one voice regarding adherence to legal and ethical requirements. Their messages are delivered in discussion with one of TBHI’s core faculty, to help you avoid the many confusing, contradictory and too often, diametrically opposed responses available today. To the best of its ability, TBHI then offers you a single, clear message about legal and ethical approaches to your telepractice, backs that up with a plethora of research and resources, and in TBHI’s more advanced programs, invites you to share your thoughts with TBHI Faculty in return.
- Training Experience. Dr. Maheu alone has trained more than 26,000 professionals in telemental health / telebehavioral health, both online and in-person. Her ability to answer questions / point you to available resources is unmatched. (Training is not just about organizing materials to be studied. It is about making discussions engaging, anticipating questions and offering a range of resources to help you get where you want to go.)
- Publications. TBHI’s faculty doesn’t just read journal articles to write a long term paper for you to read as a PDF. TBHI faculty has conducted some of the foundational TBHI research in the evidence-base and continues to do so every year. TBHI Founders’ publication and speaking histories say it all. Just for one, Dr. Maheu’s publication spans three decades. Often the lead on a research team, you will find her to be the first author on many of her peer-reviewed books, book chapters, and journal articles. (As you review that list, consider the hours of research and information-rich collegial discussion that goes into each one of these publications. Now think of her competitors. Who are their collaborators? Who else has demonstrated such leadership and scholarship?)
- TBHI Organizational Structure. TBHI teaches compliance. TBHI itself then is compliant with state and federal laws regarding corporate structure and tax filings. TBHI is organized as an LLC in California, despite the many tax burdens placed on small businesses by CA. In other words, TBHI walks it’s talk about compliance.
- Liability Insurance. TBHI carries liability insurance from Llyods of London. By choosing to protect itself, your program as well as your course records with the best of the best liability protections available for digital liabilities, you can trust that TBHI will be standing for a long time. You can count on TBHI to be here if your licensing board or a civil court wants to examine your records.
- CMEs and CEs. Professionals today are expected to be interprofessional. TBHI has passed muster with medical continuing medical education as well as continuing education for physicians, osteopathic physicians, physician’s assistants, nurses, nurse practitioners, psychologists, social workers, counselors, marriage and family therapists and addictions specialists. TBHI has led the march to be approved by all these professional groups – and has successfully maintained its formal approval by all such groups. TBHI’s CME and CE programs are unaffiliated with any groups who may exert competing agendas.
- CMS Software. TBHI courses are set up using state-of-the-art software to make it easy. Multi-media learning experiences keep you interested and engaged. A basic understanding of your computer and how to navigate the internet is all you need. (Many TBHI competitors will simply send you a dry PDF to read. PDFs are available at TBHI as well, but there’s a lot more available if you want to really learn, too.) Your course completion certificates are digitally generated with a unique identifier code by TBHI’s software, which cannot be altered. Upon subpoena then, TBHI can retrieve any of your records without a problem. TBHI also houses its Digital Learning Center on a dedicated server, which means that it does not share digital space with any other company. Again, your discussions and records are much safer within TBHI firewalls.
- International and Inclusive. TBHI is an international, interprofessional organization that has trained professionals with a variety of settings, orientations, abilities, and designations. For instance, some of our Learners have been deaf or hard-of-hearing. Some are well into their 90’s. Some use adaptive devices because of limited vision. Many speak English as a second language. Given that TBHI serves Learners from 79 countries, its is developed with international awarenesses and sensitivities. While United State’s law is used as a basis to explain core issues, TBHI’s international community appreciates that many examples are inclusive of other countries. For example, TBHI’s Canadian colleagues recognize and comment on the fact that TBHI training often describes Canadian laws such as PIPEDA when discussing privacy.
- Monthly Group Consultation. Rather than simply forwarding dry PDF files for you to read, TBHI faculty is available to address your specific questions about any aspect of telehealth – every month. With Level II, All Access Pass or MicroCertification training, you can join a small group by telephone or video on a monthly group teleconsult to rub digital shoulders with like-minded colleagues. Bring all your questions to have TBHI faculty quickly and easily unlock answers to questions that may take you weeks to research on your own.
- Customer Service. Last but not least, TBHI offers top-notch customer service. TBHI support staff is available by email, telephone and video to help you if you need assistance with any aspect of TBHI’s Digital Training or billing during business hours between 9 am – 4 pm, Pacific Time (12 pm – 7 pm Eastern time): email@example.com
To see a variety of thoughts voluntarily shared by TBHI grads, please see this page.
TBHI welcomes the opportunity to tell you about the years of diligent, behind-the-scenes work undertaken to make your learning and consulting experiences safer, easier and more productive.
The Option is Yours
Take the course yourself or assign it to your assistant, either way, you can easily learn how to position your services without the time-investment of traveling or paying for expensive Internet marketing courses that will leave you worried about legal and ethical liability. Benefit from TBHI’s investment of more than $30,000 in marketing training, TBHI’s experience at legal and ethical Internet-related professionalism, and the direct counsel of an interprofessional group of social media consultants. Let your new TBHI credential help open new doors by clearly, effectively, legally and ethically announcing your BCTP™ competence to the world.