The Telebehavioral Health Institute, LLC (TBHI) requires TBHI credential applicants and current credential holders attest to being in full compliance with their profession’s ethical code while holding the Board Certified Telehealth Professional (BCTP™) designation. If practicing in multiple professions, the ethical code of the most restrictive profession prevails. If any criminal, legal or disciplinary related legal and ethical convictions occur while a professional is credentialed, TBHI must be notified by the TBHI credential holder in writing within sixty (60) days of the occurrence.
All applicants or certificants must manage their conduct when interacting with TBHI staff and representatives.
TBHI will carefully consider all applications for initial credentialing or renewal consistent with the policy outlined herein. Applications can lead to denial of the TBHI credential if any one or more of the following ethical issues cloud the application process:
I. DENIAL BASED ON PRESUMPTIVE or Discretionary ELIGIBILITY
A. Criminal Matters (convictions, guilty pleas or deferred adjudications)
Any applicant convicted of a serious crime is “presumptively ineligible” for TBHI credentialing. More specifically, the conviction of the following types of crimes will result in a decision of ineligibility and rejection of application:
- Those crimes involving death, physical harm, or the threat of physical harm to a person (e.g., murder, domestic violence, assault, threats communicated directly or through digital media)
- Those crimes related to sex in any way
- Crimes involving the abuse of the elderly, persons with diminished physical or mental capacity, children
- Crimes involving intimidation, restraint or involuntary enslavement (e.g., terrorist threats, hate crimes, cyberbullying, kidnapping, human trafficking)
- Crimes against the property of others, or involving the deception of others (e.g., embezzlement, theft, arson, forgery, fraud)
- Crimes involving the manufacture or distribution of illegal, dangerous or controlled substances
- Crimes involving possession of a controlled substance (schedule I or II such as heroin, cocaine, oxycodone)
- Any citation or crime involving the operation of a motor vehicle or other large machinery with impaired ability
- Conviction or guilty plea related to a crime leading to a deferred adjudication but not identified above.
- 10. Currently the subject of a complaint or disciplinary review by a government entity (e.g. immigration, insurance commission, licensing or registration board), employer or other occupational organization.
- Past or current termination or discharge from employment related to inappropriate conduct.
- Past or current identification as a defendant in a legal action relating to their profession.
- Academic discipline by a graduate degree program for reasons of conduct.
II. EVALUATION PROCESS
All relevant information will be evaluated for credentialing. To assure balance in the TBHI decision-making process, the following criteria are used when considering the above-related issues:
1. The time frame, severity, and relevance of the event(s) in question to the applicant’s academic conduct, professional activities, or ethical duties.
2. The level of compliance with the requirements or conditions of any intervening court or another administrative body.
3. The time period that has elapsed since the completion of all conditions and requirements by the intervening employer, review board, court, government body, organizational, or educational institution.
4. The degree to which TBHI’s credentialing of the individual would negatively impact the public’s trust of TBHI and its credential.
B. Submitting False Information
An applicant submitting inaccurate or false information to TBHI in the application or application process will be presumptively ineligible for TBHI credentialing, and their application will be rejected. The applicant will remain ineligible for credentialing for a minimum period of seven (7) years following a related application denial.
Once the applicant’s credential ineligibility period has ended, the applicant may submit a request to re-apply for TBHI credentialing and be required to submit additional documentation. Such documents will be reviewed according to then-current TBHI fees, policies and procedures.
An applicant or certiﬁcant who engages in any of the following conduct with TBHI staff or representatives will be subject to credential revocation, credential application rejection, and/or other credential conditions at the sole discretion of TBHI:
● Repeated telephone, digital or in-person actions designed to intimidate, threaten, harass, or abuse
● The use of profane or vulgar language in any communication
III. ELIGIBILITY AND REJECTION DECISIONS
Decisions regarding credentialing will be communicated to the applicant or certiﬁcant in writing and delivered via email. At the sole discretion of TBHI, TBHI reserves the right to publish or release decisions made under this policy to third parties, including individuals, agencies, or organizations, including law enforcement and the court.
TBHI credential application fees will not be refunded to applicants for rejected applications based on the policies described herein.