BCTP™ Credential Maintenance
Your Board Certified Telehealth Provider (BCTP™) credential is valid for three years, as long as you comply with the Telehealth Institute’s (TI’s) policies and procedures. To maintain your credential, you must re-credential after five years. The image below outlines the required steps:
Please click the relevant topics below to see how to maintain your BCTP™ credential:
For courses from the Telebehavioral Health Institute, Inc. (TBHI), our sister organization, please check their webpages for quick 1 or 2 hour webinars that are live or on-demand, or 3 and 6 hour eLearning courses. Either option will take you to in-depth listings of telehealth and technology options that are available to you 24/7 through their eLearning training platform at a 20% discount because of your TI credential. Contact TI for your annual discount code by emailing here.
- It is your responsibility to notify TI of any changes to your street address, email address or phone number.
- Credentialing payment confirms your agreement to comply with all TI policies and procedures, including adherence to the BCTP™ disclosure requirements. Those requirements will ask you to describe any issues that might reflect upon your legal status as a professional, including criminal, legal, and disciplinary actions taken against you or your license if your country requires licensure. In addition, if any such actions occur with your status during the year, TI requires applicants and credential professionals to disclose any criminal, legal, or disciplinary issues within 60 days. Let us help you — disclosure is your best option.
- Licensure. You must obtain full licensed status with five years of application if you work in any areas that require local licensure. For example, if you live in the United States and work with Japanese citizens in Japan as a psychologist, you must have passed the Japanese psychology licensing exam and hold a valid Japanese psychology license.
- On the other hand, if you are delivering telehealth in a geographic country that does not require licensure for your discipline; and you are licensed as a clinician in the United States, you must be able to submit a written statement from your own licensing board verifying that you have informed them of your foreign professional service delivery and are operating legally regarding the rules of your board.
- Lastly, if you are unlicensed and work in a country where your board does not require licensure, then you will be asked to sign an attestation statement to that effect.
- Upgrades for Full Licensure. If you were under supervision for licensure at the time of application for your BCTP™ credential, just submit a copy of your active full licensure during your first five-year re-credentialing period, which started when you obtained the final course completion certificate from TBHI. Another option is for you to submit proof of a current, active status credential as described under the BCTP™ requirements.
- Failure to verify full licensure or eligible credential will result in the expiration of your BCTP™ credential.
- To establish an active status, you will be asked to submit a reinstatement application, pay a reactivation fee and meet all reinstatement requirements.
- Expiration. Your BCTP™ credential will expire if you let it lapse without sending proof of having completed at least 3 CEs annually, along with your annual renwal fees.
- A $45 reinstatement fee will be required in addition to an annual $40 fee to reinstate your credential
- Audits. TI randomly audits a percentage of BCTP™ credentialed professional to verify their CME/CE hours by submitting written proof of having met the annual requirement for 3 CME or CE hours.
- Notices are sent via surface mail to professionals in the United States and Canada. Professionals in other countries are notified via email. If audited, you will be required to submit documentation of three CME/CE hours each year with your signed re-credentialing statement electronically or by surface mail.
- Failure to respond to a written audit request within 30 days will lead cancellation of your BCTP™ credential and removal from the Trademarked, digitally accessible database available here. See this page for how to reactivate an inactive or expired BCTP™ credential.
- Continuing Medical Education or Continuing Education Requirements. TI recognizes all CME/CE Hours. To track clock hours for CME/CE from TBHI or any other group for your re-credentialing process, again, please download a CME/CE log sheet to use for tracking purposes.
- Re-credentialing. After each five-year period, a re-credentialing agreement must be reviewed, digitally signed, dated, and then submitted with the annual fee described above. It will simply ask you to attest to being compliant with your discipline’s ethical code.