7% of Physicians Use Video Chat with Patients

video chatAccording to a Manhattan Research study of 2,041 physicians in the U.S., 7% use online video to communicate with their patients. “Telemedicine has the potential to open up consultations with top specialists, regardless of your location,” said Manhattan Research President, Meredith Ressi. “Combined with the impending shortage of primary care physicians, the implications of these technologies for how healthcare is delivered in our country are remarkable.”

Barriers Remain

The Manhattan Research study found that physician concerns regarding reimbursement, liability and HIPAA are still major barriers to communicating online with patients, but inroads are being made by large companies such as American Well, who partners with insurance companies for reimbursement and increase security measures.

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