HIPAA Compliant Video Conferencing

HIPAA Compliant Video Conferencing

HIPAA compliant video conferencingTelehealth is growing rapidly as more healthcare providers are choosing to treat patients virtually. Utilizing video conferencing tools allows providers to treat patients that they would normally be unable to treat due to their geographic location. Treating patients virtually can also save providers and patients time and money. However, before developing a telehealth business, it is essential to ensure that you are using HIPAA compliant video conferencing.

Video Conferencing and HIPAA

HIPAA compliant video conferencing must have safeguards in place to maintain the confidentiality, integrity, and availability of protected health information (PHI). To be HIPAA compliant, video conferencing tools must enable encryption, access controls, and audit logs.

  • Encryption: prevents unauthorized access to PHI by masking sensitive data into a format that is unreadable without a decryption key.
  • Access controls: utilizing unique login credentials allows actions to be attributed to specific users. Users should be designated different levels of access to PHI based on their job roles.
  • Audit logs: tracks who accesses what information, and how long they access it for. Audit logs allow for unauthorized access to PHI to be detected quickly.

HIPAA Compliant Video Conferencing: Signed BAA

Many traditional video conferencing platforms have the security protections required by HIPAA, but are unwilling to sign a business associate agreement (BAA). Since video conferencing platforms are considered business associates under HIPAA, HIPAA compliant video conferencing requires a BAA to be signed before they can be used for telehealth purposes.

A BAA mandates specific security measures that the business associate is required to have in place. A BAA also holds each of the signing parties responsible for maintaining their own compliance. Lastly, a BAA determines which party is responsible for reporting a breach should one occur.

HIPAA Compliant Video Conferencing Platforms

There are several video conferencing platforms built specifically for telehealth. These may be preferable over other traditional video conferencing platforms as many of them integrate with electronic medical record (EHR) platforms, appointment reminder services, and e-claim filing tools. There are even HIPAA compliant video conferencing platforms that are built for areas with poor internet connections, enabling rural communities to receive health services that were previously unavailable to them. When choosing a video conferencing platform, telehealth businesses should look at the features available to determine which platform is right for their business.

HIPAA Resources

Need assistance with HIPAA compliance? Compliancy Group can help! They help you achieve HIPAA compliance with Compliance Coaches® guiding you through the entire process. Find out more about the HIPAA Seal of Compliance® and Compliancy Group. Get HIPAA compliant today!

Your TBHI Professional Training Options

TBHI specializes in teaching you how to relax when delivering telehealth.  It offers you a step-by-step learning path of online training that helps you be legally and ethically compliant, clinically proficient, and able to handle even the most difficult of clinical scenarios. Take advantage of COVID discount pricing to learn how to sit back and enjoy your telehealth experiences, rather than struggling with ZOOM fatigue and clinical uncertainty. All courses are evidence-based, available 24/7 through any device and most count toward legal and ethical requirements for licensure. Two micro certifications are also available.

    1. Telehealth Group Therapy  — Exciting, highly interactive telehealth learning experience designed to get answers to your questions about legally and ethically managing telehealth group therapy. Digital class will allow you to connect with colleagues ahead of time to ask questions and share answers. Distinguished faculty will lead you through telehealth group therapy theory and exercises.
    2. Telehealth Clinical Best Practices Workshop — Live, interactive webinar, w/ 4 CME or CE hours to discuss preventing and handling complex clinical issues.
    3. Course Catalog
    4. Micro Certifications to give you a broader range of legal and ethical grounding, and allow you to distinguish yourself as a TBHI-credentialed professional on your websites, in social media, directories and other areas.


Disclaimer: The views and opinions expressed in the article and on this blog post are those of the authors. These do not necessarily reflect the views, opinions, and position of the Telebehavioral Health Institute (TBHI). Any content written by the authors are their opinion and are not intended to malign any organization, company or individuals.

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