The use of Skype has been controversial for many years. In March of 2013, the Psychiatric Times ran my co-authored article with Dr. Joe McMenamin documenting the several reasons for avoiding Skype for health care. It contains many primary sources used to substantiate our perspectives. Much of this information is readily accessible online, and we’ve summarized it for you in this short article. We’d be delighted to have you leave additional sources in our comment section below.
For yet more information about Best Practices for audio/video platforms, see these three courses in our Certificate program, also available separately:
- 201C- Legal/Ethical Issues I Rules, Regs & Risk Management (3 CEs/CMEs)
- 202C- Legal/Ethical Issues II Best Practices & Informed Consent (6 CEs/CMEs)
- 502C – Audio & Video in Telepractice + Psychotechnologies (4 CEs/CMEs)
For a quick, 1-hour course that doesn’t discuss any of the fundamentals but does identify video conferencing platforms that are HIPAA-compliant alternatives to Skype, see this course, which is available online as an audio recording, along with 1 Continuing Education Unit (CE), transcripts and slides:
If you’d prefer to fish through this information on your own, I’ve been quite outspoken about the many problems with Skype. I’ll list some of the most popular below for your convenience, but you can also search for them all by entering “Skype” into the upper right hand corner of this page if you’d like to see them all.
- Are You Commiting Insurance Fraud with Skype Billing?
- Skype & HIPAA Revisited
- Skype’s November 14, 2012 Security Breach
- NASW Frowns on the Use of Skype for Mental Health Practice
- SKYPE & HIPAA (ePHI vs PHI)
- 17 Questions to Answer Before Working with Consumers Online as a Licensed Mental Health Professional
- Skype & HIPAA: What are the issues today?
- Does Video Contact with Clients or Patients Require HIPAA Compliance?
- Skype Security & Other VoIP Systems: The Future & How to Protect Yourself
- Skype Security: Risks, Hacks & Attacks
- Skype Security: What Happens If Someone Hacks into VoIP?
- Email, Chat Rooms or Skype for Mental Health: What about Mandated Reporting?
- Email or Chat Room and Skype-based Counseling and Psychotherapy: The Professional Standard of Care