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COVID Clinical Best Practices

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100% Online, 24/7
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4 CME or CE Hours
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Legal/Ethical Requirements
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Description

COVID Telehealth Clinical Best PracticesThe Telebehavioral Health Institute (TBHI) has pulled out all the stops to give you an evidence-based, competency-based, 4-hour telehealth training focused on COVID Telehealth Clinical Best Practices.

This live, interactive, legal and ethical, best-practices, telehealth workshop will give you a deep dive into clinical, evidence-based models, tips, and strategies for ​handling clinically complex cases without a struggle. The telehealth evidence base holds many answers that will be explained in detail, along with appropriate support documents. Telehealth does not need to be a struggle. Let us show you how. ​You’ll also get an update on COVID-19 regulatory and reimbursement changes.

COVID Telehealth Clinical Best Practices Topics

  • Evidence-based protocols to minimize complications later
  • Educate your client/patient about telehealth
  • Establishing appropriate boundaries at home
  • Essential informed consent
  • Screening
  • Safety planning
  • Emergency preparedness and response
  • Cultural sensitivity
  • Documentation
  • What to do when the connection is lost
  • How to perform essential clinical functions such as gait analyses, hygiene checks, maximizing privacy
  • Controlling your client/patient’s room
  • How to handle intruders entering your room as the practitioner
  • How to handle intruders entering your client/patient’s room
  • Setting and maintaining the therapeutic frame
  • Including family members in the session
  • Anxieties about working with technology
  • Handling requests from clients/patients when out of state
  • Evidence-based models for preventing and handling emergencies
  • Reimbursement updates, including for telephone contacts, e-visits, and remote patient monitoring

You will participate in a clear discussion of “dos and don’ts” along with their rationales, allowing you to make your own clinical decisions for the people that you serve.

Intended Audience for COVID Telehealth Clinical Best Practices

The program is relevant to practitioners who have quickly transitioned to telehealth practice, and now are trying to adapt their clinical approaches using telehealth with their clients and patients. Whether you are conducting individual sessions, family or group sessions, case management, emergency assessments or medication management, you may be struggling to see how the discrepancies between in-person care and telehealth can be resolved. It is intended to give practicing professionals and their supervisors, managers and directors a brief, practical way to leverage a variety of technologies with a focus on video conferencing. This telehealth training can serve as immediately-available, live-interactive guidance to practitioners needing to quickly get organized to serve clients and patients during the COVID-19 pandemic emergency.

The program is appropriate for physicians, nurses, nurse practitioners, psychologists, social workers, counselors, marriage and family therapists, addictions professionals, physicians’ assistants, speech therapists, occupational therapists and other licensed professionals.

 

Details

  • Access to the power and interactivity of the most cutting-edge technology available today for learning (login is required)
  • All materials are included with this course
  • All Learners must pass the post-tests at a rate of 80% or higher. The post-test(s)
    can be taken as often as needed within the paid access period
  • Printable course completion certificate for your licensing board
  • Access to TBHI Community Forum to ask related questions
  • Full customer support
  • Refunds are available for any course within 30 days of purchase if you are dissatisfied for any reason. However, there will be a $25 refund fee. Please give us the opportunity to remedy any disappointments by writing to us first.
  • This program is approved for 4 CME or CE Hours, applicable toward state requirements for Legal/Ethical Continuing Medical Education or Continuing Education. TBHI is approved by several CME or CE-approval providing groups to sponsor CME or CE Hours. Please review our provider information at telehealth.org/continuing-education. (We recommend you confirm with your licensing board that they accept our CME or CE provider status. If you have any questions, please contact us.)
CME or CE: Credit hours 4
Duration: Approximately 4 hours to complete.
Format: Online Activity. Group interaction, online readings, illustrative media, automatically graded post-test.
All material for training accessed through computer – Available as live, interactive training as well
as asynchronous.
When: Option 1: Saturday, 3/13/21, 2 – 6:30 PM Eastern  (11 – 3:30 PM Pacific), including breaks.
Option 2: On-Demand. Available 24/7 as a recording if you cannot attend the live training.
Recording and all support materials are available for 6 months from date of registration.
Where: 100% Online

Faculty

Dr. Maheu has been a leader in telemental health since 1994. With four textbooks, dozens of book chapters and journal articles to her name, as well as having educated more than 15,000 clinicians, she is in a unique position to guide you or your organization in finding a maximally profitable niche in this rapidly expanding market. She is a master at getting to the point and answering your questions with clear, actionable, evidence-based suggestions that will move you to your goal both quickly and accurately.

Training Objectives

  • Identify at least 5 different terms used to refer to telehealth.
  • Outline a validated model for conducting assessment through video-conferencing.
  • Identify at least three telehealth issues regulated by state or provincial licensing boards.
  • Identify at least three telehealth issues regulated by the ethical codes of professional associations.
  • Describe how to manage your therapeutic relationship in the face of a failing video conferencing platform.
  • Discuss how you would arrange your office to more easily handle an unwanted intruder if they entered your room.
    1. Discuss how you would handle an unwanted intruder if they entered your client/patient’s room.

Frequently Asked Questions

Click for detailed answers. (Note: “telemental health” and “telebehavioral health” terms are used interchangeably)
1. For whom is this training designed?
Whenever a question arises, just send an email to our Contact Center. It will be held until our staff comes in for the next shift. If you need help with a particular course, please be sure to mention the name of the course and supply us with your phone number in case your email address is non-responsive (this happens more often than you might imagine). Our staff is available to answer your questions, change your login, or help you with any other issues. We are also available Monday – Friday, from 8:30 am to 6:00 pm, Pacific time, by email, live chat or telephone appointment. To be given a telephone call from our staff, just send us a note through our Contact Center and suggest a few good times for us to reach you. We’ll be happy to answer your questions or even give you a “walk-through” of our facility if ever you get stuck.
2. How do I train at TBHI?
Whenever a question arises, just send an email to our Contact Center. It will be held until our staff comes in for the next shift. If you need help with a particular course, please be sure to mention the name of the course and supply us with your phone number in case your email address is non-responsive (this happens more often than you might imagine). Our staff is available to answer your questions, change your login, or help you with any other issues. We are also available Monday – Friday, from 8:30 am to 6:00 pm, Pacific time, by email, live chat or telephone appointment. To be given a telephone call from our staff, just send us a note through our Contact Center and suggest a few good times for us to reach you. We’ll be happy to answer your questions or even give you a “walk-through” of our facility if ever you get stuck.
3. What can I expect from the TBHI Digital Training Center?
Whenever a question arises, just send an email to our Contact Center. It will be held until our staff comes in for the next shift. If you need help with a particular course, please be sure to mention the name of the course and supply us with your phone number in case your email address is non-responsive (this happens more often than you might imagine). Our staff is available to answer your questions, change your login, or help you with any other issues. We are also available Monday – Friday, from 8:30 am to 6:00 pm, Pacific time, by email, live chat or telephone appointment. To be given a telephone call from our staff, just send us a note through our Contact Center and suggest a few good times for us to reach you. We’ll be happy to answer your questions or even give you a “walk-through” of our facility if ever you get stuck.
4. Who recognizes and approves TBHI CME or CE Hours?
Whenever a question arises, just send an email to our Contact Center. It will be held until our staff comes in for the next shift. If you need help with a particular course, please be sure to mention the name of the course and supply us with your phone number in case your email address is non-responsive (this happens more often than you might imagine). Our staff is available to answer your questions, change your login, or help you with any other issues. We are also available Monday – Friday, from 8:30 am to 6:00 pm, Pacific time, by email, live chat or telephone appointment. To be given a telephone call from our staff, just send us a note through our Contact Center and suggest a few good times for us to reach you. We’ll be happy to answer your questions or even give you a “walk-through” of our facility if ever you get stuck.
5. Can I design my own program?
Whenever a question arises, just send an email to our Contact Center. It will be held until our staff comes in for the next shift. If you need help with a particular course, please be sure to mention the name of the course and supply us with your phone number in case your email address is non-responsive (this happens more often than you might imagine). Our staff is available to answer your questions, change your login, or help you with any other issues. We are also available Monday – Friday, from 8:30 am to 6:00 pm, Pacific time, by email, live chat or telephone appointment. To be given a telephone call from our staff, just send us a note through our Contact Center and suggest a few good times for us to reach you. We’ll be happy to answer your questions or even give you a “walk-through” of our facility if ever you get stuck.
6. How can I purchase training from a foreign country?
Whenever a question arises, just send an email to our Contact Center. It will be held until our staff comes in for the next shift. If you need help with a particular course, please be sure to mention the name of the course and supply us with your phone number in case your email address is non-responsive (this happens more often than you might imagine). Our staff is available to answer your questions, change your login, or help you with any other issues. We are also available Monday – Friday, from 8:30 am to 6:00 pm, Pacific time, by email, live chat or telephone appointment. To be given a telephone call from our staff, just send us a note through our Contact Center and suggest a few good times for us to reach you. We’ll be happy to answer your questions or even give you a “walk-through” of our facility if ever you get stuck.
7. Which of the three telebehavioral / telemental health programs is best for my needs?
Whenever a question arises, just send an email to our Contact Center. It will be held until our staff comes in for the next shift. If you need help with a particular course, please be sure to mention the name of the course and supply us with your phone number in case your email address is non-responsive (this happens more often than you might imagine). Our staff is available to answer your questions, change your login, or help you with any other issues. We are also available Monday – Friday, from 8:30 am to 6:00 pm, Pacific time, by email, live chat or telephone appointment. To be given a telephone call from our staff, just send us a note through our Contact Center and suggest a few good times for us to reach you. We’ll be happy to answer your questions or even give you a “walk-through” of our facility if ever you get stuck.
8. When are classes? How long do they take?
Whenever a question arises, just send an email to our Contact Center. It will be held until our staff comes in for the next shift. If you need help with a particular course, please be sure to mention the name of the course and supply us with your phone number in case your email address is non-responsive (this happens more often than you might imagine). Our staff is available to answer your questions, change your login, or help you with any other issues. We are also available Monday – Friday, from 8:30 am to 6:00 pm, Pacific time, by email, live chat or telephone appointment. To be given a telephone call from our staff, just send us a note through our Contact Center and suggest a few good times for us to reach you. We’ll be happy to answer your questions or even give you a “walk-through” of our facility if ever you get stuck.
9. Do I get CME or CE Hours?
Whenever a question arises, just send an email to our Contact Center. It will be held until our staff comes in for the next shift. If you need help with a particular course, please be sure to mention the name of the course and supply us with your phone number in case your email address is non-responsive (this happens more often than you might imagine). Our staff is available to answer your questions, change your login, or help you with any other issues. We are also available Monday – Friday, from 8:30 am to 6:00 pm, Pacific time, by email, live chat or telephone appointment. To be given a telephone call from our staff, just send us a note through our Contact Center and suggest a few good times for us to reach you. We’ll be happy to answer your questions or even give you a “walk-through” of our facility if ever you get stuck.
10. Which title will I earn when I complete the Certificate Program?
Whenever a question arises, just send an email to our Contact Center. It will be held until our staff comes in for the next shift. If you need help with a particular course, please be sure to mention the name of the course and supply us with your phone number in case your email address is non-responsive (this happens more often than you might imagine). Our staff is available to answer your questions, change your login, or help you with any other issues. We are also available Monday – Friday, from 8:30 am to 6:00 pm, Pacific time, by email, live chat or telephone appointment. To be given a telephone call from our staff, just send us a note through our Contact Center and suggest a few good times for us to reach you. We’ll be happy to answer your questions or even give you a “walk-through” of our facility if ever you get stuck.
11. If I’m not satisfied, can I get a refund?
Whenever a question arises, just send an email to our Contact Center. It will be held until our staff comes in for the next shift. If you need help with a particular course, please be sure to mention the name of the course and supply us with your phone number in case your email address is non-responsive (this happens more often than you might imagine). Our staff is available to answer your questions, change your login, or help you with any other issues. We are also available Monday – Friday, from 8:30 am to 6:00 pm, Pacific time, by email, live chat or telephone appointment. To be given a telephone call from our staff, just send us a note through our Contact Center and suggest a few good times for us to reach you. We’ll be happy to answer your questions or even give you a “walk-through” of our facility if ever you get stuck.
12. Where can I ask more questions?

To get more information about any TBHI service or product, just send an email to the Contact Center. Your message will be held until our staff comes in for the next shift. If you need help with a particular course, please be sure to mention the name of the course and supply us with your phone number in case your email address is non-responsive (this happens more often than you might imagine). Include a few good times to reach you.

Our staff is available to answer your questions, change your login, or help you with any other issues from Monday – Friday, from 8:30 am to 6:00 pm, Pacific time. We are happy to respond to you by email, live chat, or telephone appointment. We’ll be delighted to answer your questions or even give you a “walk-through” of our facility if that would be helpful. TBHI specializes in customizing telehealth training for groups as well. As for TBHI’s combination of consultation and training packages! Again, send your email to our Contact Center.

Need Discounted Group Pricing?

Contact us to ask about current group discounts.

CME or CE Accreditation

TBHI has been approved by the leading medical and behavioral accrediting groups.

NJAOPS

APA

NAADAC

ASWB

NBCC

NYSW

Physicians, Nurses, Nurse Practitioners & Physician’s Assistants

Purpose: NJAOPS is dedicated in reminding and enhancing physicians’ knowledge to manage the changing needs of the healthcare system. These evidence-based educational lectures are structured to augment physician expertise with current guidelines, materials and recommendations, as well as up-to-date advances in medical treatment on specific topics. Accreditation: New Jersey Association of Osteopathic Physicians and Surgeons is accredited by the American Osteopathic Association (AOA) to provide osteopathic continuing education for DO Physicians. NJAOPS designates these educational activities for category 1-A credits and will report CME and specialty credits commensurate with the extent of the physician’s participation in this activity. Physician (AMA) accreditation statement: NJAOPS Is accredited by the Medical Society Of New Jersey To Provide Continuing Medical Education For Physicians. NJAOPS Designates Live Or Online Activity For AMA PRA Category 1 Credits™. Health Professionals: Participants May Claim Hours To Receive A Certificate Of Participation For An Activity Designated For AMA PRA Category 1 Credits™. Method Of Participation: For Successful Completion Of Activity And Subsequent Awarding Of Credits, Individuals Are Required To Participate In The Entire Activity And Complete An Attestation Form, As Well As An Activity Evaluation Form.

Psychologists — American Psychological Association (APA)

The Telebehavioral Health Institute Is Approved By The American Psychological Association To Sponsor Continuing Education For Psychologists. The Telebehavioral Health Institute Maintains Responsibility For This Program And Its Content.

Addiction Professionals — The Association For Addiction Professionals (NAADAC)

The Telebehavioral Health Institute (TBHI) is officially on file with NAADAC, The Association For Addiction Professionals (NAADAC) as an approved education provider. TBHI has been approved as a NAADAC approved education provider. NAADAC provider #159459, Telebehavioral Health Institute, is responsible for all aspects of their programing.

Social Workers — Association Of Social Work Boards (ASWB)

The Telebehavioral Health Institute (TBHI), Provider #1328, is approved as a provider for social work continuing education by the Association Of Social Work Boards (ASWB) www.aswb.org, through the Approved Continuing Education (ACE) program. Telebehavioral Health Institute maintains responsibility for the program. ASWB approval period: 11/18/2019 – 11/18/2022. Social workers should contact their regulatory board to determine course approval for continuing education credits. Please note that ASWB does not award CE hours for training related to marketing.

Counselors — National Board For Certified Counselors (NBCC)

The Telebehavioral Health Institute has been approved by National Board For Certified Counselors (NBCC) as an Approved Continuing Education Provider. ACEP No. 6708. Programs that do not qualify for NBCC credit are clearly identified. TBHI is solely responsible for all aspects of the program.

New York State Education Department’s State Board For Social Work

Telebehavioral Health Institute is recognized by the New York State Education Department’s State Board For Social Work as an approved provider of Continuing Education For Licensed Social Workers #SW-0594.

— NOTE —

Please verify the appropriateness of TBHI training for your needs by contacting your state/provincial board or your state/provincial professional organization. Some state and provincial regulations are in flux, complex, and can be confusing. Some require additional documentation. Some states restrict the number of CE hours you can complete online. TBHI disavows responsibility for being aware of/meeting your state’s regulatory or licensing requirements.