801 – 6 Fundamentals for Setting Up Your Video-Based Office
Develop Your Core Competencies for Using Video-Based Teleconferencing for Clinical Services or Supervision
6 CE Hours Available
A focused, advanced course of study will help you choose the right technology (hardware and software) and anticipate problems that are likely to occur. Dr. maheu will literally show you the differences between technologies; she you her desktop and office in this video-based course. She will help you think about how to set up your own office. You then will learn how to educate your client/patient about the technology they choose to use, and help you understand how to address the myriad clinical problems that can arise.
Developing your core competencies with both the technical and clinical issues involved with video teleconferencing will also help you meet your legal and ethical requirements. Dr. Maheu will also give you a peek into the future of behavioral technology to help you make wise investments of time and energy to strategically plan for your upcoming technology needs.
Participants will be able to:
Name at least 2 factors that render Skype unacceptable for health care as per NASW and APA
Explain the benefits of getting a Business Associate Agreement
Name five elements of a good office set-up for telepractice
Identify at least three issues to address when educating your client/patient about video-based behavioral care
Describe three elements of a recommended opening protocol for every video teleconferencing (VTC) session with a client or patient
Explain at least two current factors that will impinge the future of mental health care, and how video teleconferencing (VTC) adoption today will help move a practitioner into a competitively advantageous position to succeed in mental health care both today and tomorrow
Lesson 1: Hardware Issues
Equipment you will need — computer, camera, monitor, speakers, what can go wrong and how to prevent problems. What is going on with SKYPE? This segment will include “lessons learned” by professionals using VTC, and how to prevent the mistakes they’ve made.
Lesson 2: Software Issues
Software options — how to compare email and video platforms (companies), how to use their staff, what questions to ask to be sure that you are in compliance with HIPAA and other legal and ethical requirements; which documents to get from your vendors and why they are important; other training you need to give your staff; how the Electronic Health Record (EHR) fits into the picture for mental health. Where to find HIPAA-compliant email and text-messaging programs, and how to use them.
Lesson 3: Physical Office Set-Up
How to set up your office for maximum professionalism: backdrop (screens), lighting, sound proofing, recording, file storage, clocks, signs, cushions and curtains and other furnishings and accessories to prepare your professional setting for clinical work. Where to buy this equipment to get the highest quality at the lowest price.
Lesson 4: Your Professionalism
How and why to establish the best “telepresence” possible while using VTC. How to present yourself for maximum professionalism: how to dress, not dress and which accessories and behaviors to avoid. How to arrange your camera so as to maximize eye contact and the sense of being connected to your client or patient.
Lesson 5: Client/Patient Education
Work with your client/patient to maximize your therapeutic effectiveness: introductory protocols, preparedness for mental health lessons; practice lessons, systems checks, how to use your VTC vendor to answer consumer issues, emergency availability of vendors, community champions and informed consent must-dos to minimize your risk. How to educate your client/patient about what you do and what you will not do online.
Lesson 6: Cutting-Edge Video Technology
Understand what’s coming next with video technologies. Learn about social media trends, recording keeping guidelines and electronic health records (EHRs) and health homes. Glimpse the healthcare revolution that is occurring worldwide, and how you can position yourself and your clients/patients to benefit maximally. We are facing a brave new world. Make it yours!
Teleworkshop Series is Designed For
Counselors, Therapists, Marriage and Family Therapists, Drug and Alcohol Specialists
Teachers and other Educational Professionals
Home Health Care Professionals
Medical Professionals such as Psychiatrists, Internists, Pediatricians, Gerontologists
Psychologists, Physician Assistants, and Nurse Practitioners
Access to the FULL VTC spreadsheet, with name of leading VTC companies claiming HIPAA-compliance, URLs, type of service, MAC compatibility, secured email, secured chat, electronic health records, convenient contact information, pricing structure and much more.
Noted Author, Trainer and Telehealth Ethicist, Dr. Maheu has been consulting with videoconferencing companies since 1994s and brings a wealth of information to every meeting to help you better understand how to use technology to serve your particular clients/patients.
All required reading materials are included with this course.
Psychiatrists, Internists, Pediatricians, Gerontologists, Nurses, Physician Assistants, Nurse Practitioners, Psychologists, Counselors, Social Workers, Therapists, Marriage & Family Therapists, Speech Pathologists, Dietitians, Occupational Therapists, Behavioral Analysts Substance Use Professionals, CEOs, COOs, Administrators, Billing & Coding Staff
"For nearly 20 years Marlene has been the leader in thought, training and advocacy regarding the impact of technology on mental health professions."
Donna Ford MA,
Former President, American Counseling Association
"As a consultant, Dr. Maheu is creative, engaging, insightful, funny, easy, wise, and overall a delight to work with. Her energetic participation was infectious and raised everyone's game."
CEO, Ease Interactive
"Technology is crucial to our advancement as a profession in the 21st century. Marlene Maheu has been a forerunner in this endeavor to bring telepsychology to our practice, training and research."
Jean Lau Chin, ED.D., ABPP
"The Telebehavioral Health Institute provides all of the essential training needed to start practicing telemental health or telepsychiatry. The courses are unsurpassed, unique and contain everything one needs to know in order to start practicing. Upon completing this training, a provider is "ready to go."
Timothy Lacy, MD.
Former Chief of Telehealth for the US Air Force Surgeon General, CEO of Stonetree Medical Technologies, LLC
"Marlene is an engaging speaker and is at the cutting edge of mental health and technology. I'd highly encourage seeing one (or more) of her presentations. Her ideas will inspire you with possibilities."
Steven Walfish, Ph.D.
Partner at The Practice Institute and co-author of Financial Success in Mental Health Practice
"Dr. Maheu has been a consistent and courageous pioneer in the use of technology to improve mental health services for over a generation. Her training will provide you with essential tools to start a successful telepractice while remaining complaint with legal, ethical and other risk management strategies."
Luciano L'Abate, Ph.D.
Professor Emeritus of Psychology, Georgia State University
"Marlene is incredibly tech savvy with laser-sharp understanding of how to make the best use of innovative social media in professional settings."
Stephanie A. Shields, Ph.D.
The Pennsylvania State University
"Marlene is a pioneer, leader and strong advocate for ethical telemental health practices. Her presentations, workshops, articles and books provide valuable, thoughtful and informative ideas about how to deal with the many complex issues presented by rapidly evolving technologies."
Kenneth Drude, Ph.D.
"Dr. Maheu did a superb job of teaching many of the key concepts in tele-mental health to therapists in our organization."
Eric Kuelker, Ph.D.
Past President, Mental Health Pros
"Marlene is a true innovator in bringing technology to the mental health field. Her books are a must and I recommend them to my students."
Dale Masi, Ph.D.
President/CEO, Masi Research Consultants Inc
"Dr. Maheu is one of the most knowledgeable people in the country in the area of psychology and technology. She has a rich perspective on the benefits and challenges in this field and has been extremely generous in sharing her resources and expertise."
Judith Blanton, Ph.D.
"Marlene has established herself as a pioneer, expert, and forceful advocate for the telehealth. I've taken her courses and periodically consult with her. I count on her for thoughtful and ethical guidance in this complex field."
Larry Brooks, Ph.D.
Clinical Psychologist, Private Practice - Psychotherapy & Supervision
"Dr. Maheu is a leading national expert on the application of psychology in tele-health, online services and use of new technologies to support and expand your practice. Marlene does terrific workshops--don't miss them if you have a chance to see her in action."
James Bray, Ph.D.
Past President, American Psychological Association
"Dr. Maheu is psychology's telehealth visionary, leading our colleagues through professional training in ethics and innovative technologies since the mid-90's. Telepsychology is the 21st century and our practitioners in particular must become knowledgeable."
Pat DeLeon, Ph.D., MPH, JD
Former President, American Psychological Association
"I wanted to establish a task force on 'new media,' but only if Marlene Maheu, a long-time leader in telepsychology, would agree to be its chair. She did, and the task force exceeded my highest hopes."
Ellen Cole, Ph.D.
Former President, Society for the Psychology of Women, American Psychological Association
"Dr. Maheu is an outstanding leader, educator, and creative force in the field of telehealth. She has been a long-term advocate for the use of empirically-based practices in telepsychology and has provided solid guidance to practitioners in the ethics and conduct of telehealth services."
Robert L. Glueckauf, Ph.D.
College of Medicine, Florida State University
"Marlene Maheu is a trailblazer in the field of telehealth. She was one of the first psychologists to even consider the concept of providing electronic services to patients and has been a leader in that field. Marlene is also a mover and a shaker and seems to be able to make nearly anything happen."
Larry Rosen, Ph.D.
Professor, CSU Dominguez Hills
"Dr. Maheu was writing and presenting on telehealth and psychology of the Internet when the rest of us didn't even know how to spell it, much less know what it means or how to practice it. She is a true visionary and a pioneer in the important area of tele-mental-health."
Ofer Zur, Ph.D.
"Marlene is an intelligent, thoughtful, and diligent clinical psychologist. I've known her for years and her work in ethics and telehealth have been of the highest caliber."