Frequently Asked Questions (FAQs)
The Gold Certificate training is best for you if you work within an agency setting that is already set up to legally and ethically practice telemental health. Your technology has been chosen, vetted, and installed by professionals and perhaps even your agency’s Information Technology (IT) staff. Your legal office has approved a full informed consent process and document for working with clients and patients. Your clinical staff has developed a well-defined emergency plan based on local community resources and an integrated response system is in place if an emergency arises at the client/patient site. Your supervisors know what might go wrong and contingency plans are in place. Your malpractice carrier is on board and you have the appropriate malpractice policy in place. Your billing staff already knows the appropriate telehealth billing codes, place of service designations and telehealth modifiers. You just need some basic legal, ethical and clinical information about how to think about what has been set up for you. You will benefit by the fundamentals as to help you think through the issues to see the bigger clinical picture and how it all ties together into delivering responsible, professional care. The Platinum Certificate training is best for you if you need to do all the above on your own, without an IT department, legal office, billing staff or clinical staff or supervisors to help you think through the issues. The Platinum program will help you choose your technology, decide whether or not to use videoconferencing, email, text-messaging and other technologies; set up your virtual office and clinical protocols to follow current telepractice guidelines and learn how to get paid for your services.
- Easily gain a comfortable, working knowledge of the evidence-base supporting the implementation of best practices for telepsychiatry (telepsych), telepsychology, distance counseling or online counseling, etherapy and online therapy (whatever you call it)
- Enjoy an exciting, convenient eLearning environment to access courses anytime, anywhere with an Internet connection
- All courses are self-paced, well-written and evidence-based, with summaries, checklists and clear “to-dos”
- Courses offered in written form (text) with video and audio clips to illustrate key points
- Popular webinars offered as Bonuses (not required)
- 30-day, 100% money-back guarantee
- The Gold Certificate Program is included in the Platinum Certificate Program.
- You are invited to take the coursework in any order you deem appropriate, but they have been written sequentially to build on one another.
- If you need a special package tailored to your needs, contact us.
As a general rule of thumb, the number of CE Hours for the course reflects reflects the number of hours it typically takes on average to complete a course.
All courses are self-paced, so you can take the training at your leisure. For instance, if you have a no-show or a cancelation, you can hop online to complete another hour of your training.
- Courses are available with or without CE Hours (See this page for disciplines approving CE and CME Hours through TMHI)
- Take all courses and pass post-tests online
- Print your Course Completion Certificate immediately at your own desktop for your licensing board
Absolutely. Coaches will greatly benefit from understanding legal, ethical, clinical and practical practice issues related to working with clients through various forms of technology – regardless of licensure. Coaches who are unlicensed are encouraged to purchase training without CE Hours.
Absolutely! Start with the Gold Certificate Package and add additional training. Write to us for pricing.
Upon purchase, you will receive 6 months access to your training, available 24/7. You will also receive unlimited access to the HUB Community Forum, where you could interact with the TMHI community to find more answers to your questions. If you need more time to complete your courses, extended access is available for a modest fee in additional increments of 6 months. To extended your access, go to telehealth.org/6-month-extension.
Accounts left unattended for more than one (1) year will be closed and may not be available for reactivation.
Accounts left unattended for more than one (1) year will be closed and may not be available for reactivation.
For your convenience, we offer a monthly payment plan option. After your initial purchase, your credit card will be set up to be charged for that payment amount on that same date for the remaining payments. Please note: Your entire course payment fee must be paid in full prior to receiving your certificate.
SPECIAL NOTE: Please inform us of credit card changes. As a courtesy, TMHI will make one attempt to contact you for a valid credit card number the first time your monthly payment fails to process because of a credit card change. Subsequent attempts will incur a $45 reinstatement fee. All access to TMHI will be suspended immediately upon credit card failures.
After completing the courses required, send us a note requesting manual verification of your certificate completion. If you have used the installment payment program, your entire course payment fee must be paid in full. Please give us 5 business days notice to complete your account verification.
- If you have questions about how training works or which course is right for you, please fill out the form.
- We also have a Frequently Asked Questions (FAQ) page.
"For nearly 20 years Marlene has been the leader in thought, training and advocacy regarding the impact of technology on mental health professions."
Former President, American Counseling Association
"As a consultant, Dr. Maheu is creative, engaging, insightful, funny, easy, wise, and overall a delight to work with. Her energetic participation was infectious and raised everyone's game."
CEO, Ease Interactive
"Technology is crucial to our advancement as a profession in the 21st century. Marlene Maheu has been a forerunner in this endeavor to bring telepsychology to our practice, training and research."
Adelphi University
"The Telementalhealth Institute provides all of the essential training needed to start practicing telemental health or telepsychiatry. The courses are unsurpassed, unique and contain everything one needs to know in order to start practicing. Upon completing this training, a provider is "ready to go."
Former Chief of Telehealth for the US Air Force Surgeon General, CEO of Stonetree Medical Technologies, LLC
"Marlene is an engaging speaker and is at the cutting edge of mental health and technology. I'd highly encourage seeing one (or more) of her presentations. Her ideas will inspire you with possibilities."
Partner at The Practice Institute and co-author of Financial Success in Mental Health Practice
"Dr. Maheu has been a consistent and courageous pioneer in the use of technology to improve mental health services for over a generation. Her training will provide you with essential tools to start a successful telepractice while remaining complaint with legal, ethical and other risk management strategies."
Professor Emeritus of Psychology, Georgia State University
"Marlene is incredibly tech savvy with laser-sharp understanding of how to make the best use of innovative social media in professional settings."
The Pennsylvania State University
"Marlene is a pioneer, leader and strong advocate for ethical telemental health practices. Her presentations, workshops, articles and books provide valuable, thoughtful and informative ideas about how to deal with the many complex issues presented by rapidly evolving technologies."
"Dr. Maheu did a superb job of teaching many of the key concepts in tele-mental health to therapists in our organization."
Past President, Mental Health Pros
"Marlene is a true innovator in bringing technology to the mental health field. Her books are a must and I recommend them to my students."
"Dr. Maheu is one of the most knowledgeable people in the country in the area of psychology and technology. She has a rich perspective on the benefits and challenges in this field and has been extremely generous in sharing her resources and expertise."
"Marlene has established herself as a pioneer, expert, and forceful advocate for the telehealth. I've taken her courses and periodically consult with her. I count on her for thoughtful and ethical guidance in this complex field."
Clinical Psychologist, Private Practice - Psychotherapy & Supervision
"Dr. Maheu is a leading national expert on the application of psychology in tele-health, online services and use of new technologies to support and expand your practice. Marlene does terrific workshops--don't miss them if you have a chance to see her in action."
Past President, American Psychological Association
"Dr. Maheu is psychology's telehealth visionary, leading our colleagues through professional training in ethics and innovative technologies since the mid-90's. Telepsychology is the 21st century and our practitioners in particular must become knowledgeable."
Former President, American Psychological Association
"I wanted to establish a task force on 'new media,' but only if Marlene Maheu, a long-time leader in telepsychology, would agree to be its chair. She did, and the task force exceeded my highest hopes."
Former President, Society for the Psychology of Women, American Psychological Association
"Dr. Maheu is an outstanding leader, educator, and creative force in the field of telehealth. She has been a long-term advocate for the use of empirically-based practices in telepsychology and has provided solid guidance to practitioners in the ethics and conduct of telehealth services."
College of Medicine, Florida State University
"Marlene Maheu is a trailblazer in the field of telehealth. She was one of the first psychologists to even consider the concept of providing electronic services to patients and has been a leader in that field. Marlene is also a mover and a shaker and seems to be able to make nearly anything happen."
Professor, CSU Dominguez Hills
"Dr. Maheu was writing and presenting on telehealth and psychology of the Internet when the rest of us didn't even know how to spell it, much less know what it means or how to practice it. She is a true visionary and a pioneer in the important area of tele-mental-health."
Zur Institute
"Marlene is an intelligent, thoughtful, and diligent clinical psychologist. I've known her for years and her work in ethics and telehealth have been of the highest caliber."
Partner, Behavior Therapy Associates, LLP
"Thank you for spearheading a wonderful presentation on grants for us at the ATA Telerehab SIG."
