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Creating a HIPAA Compliant Website

HIPAA Compliant WebsiteDo you know what it takes to have a HIPAA compliant website? Having a web presence is critical to attracting patients to your behavioral health practice in today’s increasingly digital age. But how do you ensure that you’re not risking patient privacy in the process?

We’ve put together the following tips to keep in mind when creating your website.

HIPAA Website Basics

Before you understand how to make your website HIPAA compliant, let’s take a quick look at HIPAA regulation. HIPAA is a national regulation that sets standards for the privacy and security of protected health information (PHI). PHI is any information that can be used to identify a patient. Examples include name, address, telephone number, email address, date of birth, and medical records.

HIPAA regulation requires healthcare providers and vendors who are in direct contact with PHI to be compliant with the law. HIPAA defines providers as “covered entities” (CE), and vendors as “business associates” (BA). Whether you are a behavioral health practitioner or an telehealth service provider working within healthcare, you must have a HIPAA compliant website to protect the information that you are collecting and processing from potential patients.

Does Your Website Need to be HIPAA Compliant?

There are three key questions you must ask yourself to assess whether or not your website must be HIPAA compliant. These questions are:

  1. Are you collecting PHI on your website?
  2. Are you transmitting PHI through your website?
  3. Are you storing PHI on a server connected to your website?

If you answer “yes” to any of these questions, you must have a HIPAA compliant website.

How to Create a HIPAA-Compliant Website

First, ask yourself “Do I use HIPAA compliant web forms?” Using HIPAA compliant web forms helps ensure that the PHI you are collecting will be seen by you and only you. This helps avoid data breaches and prevents unsecured information from being released.

Next, ask yourself “Do we use encryption with our webforms and website?” HIPAA has set its own standards for encrypting data that is both “at rest” and “in motion”. In the modern digital age, encryption is becoming essential for running a successful telehealth business. Having these security measures will help protect your clients and their information.

HIPAA compliant websites are most effective when the provider and patient can both trust the security measures that are being taken to protect PHI. As long as these measures are taken throughout the use, storage, and transmission of PHI, your compliance is in place for your website.

HIPAA Resources

Recent Webinar: Cyber-Attacks: Top 5 Things You Can Do Tomorrow Morning to Protect Your Practice

Recent Webinar: Social Media and HIPAA Compliance: Protecting Your Practice in the Digital Age

Visit our other On-Demand Webinars

If you need assistance with HIPAA compliance, consider working with our TBHI affiliate, the HIPAA Compliancy Group. (When you purchase services from them, TBHI will be paid a small commission.) They can help you support your HIPAA compliance with The Guard®. The Guard is a web-based HIPAA compliance solution, built by former auditors to help simplify compliance. The Guard is built to address the HIPAA regulations, including guided walkthroughs of HIPAA Risk Assessments. With The Guard, you can focus on running your practice while keeping your patients’ data protected and secure.Compliancy Group’s team of expert Compliance Coaches® can also field questions and guide you through the implementation process, taking the stress out of managing compliance. Find out more about how Compliancy Group and the HIPAA Seal of Compliance® can help simplify your HIPAA compliance today!

Disclaimer: The views and opinions expressed in the article and on this blog post are those of the authors. These do not necessarily reflect the views, opinions, and position of the Telebehavioral Health Institute (TBHI). Any content written by the authors are their opinion and are not intended to malign any organization, company or individuals.