500 – Telephone and Videoconferencing in Telepractice
3 CE Hours Available
Course Description
Clinicians considering telepractice often want to know which video platform to use. Issues such as population served (children, adults or geriatric groups are often not reflected in their questioning. Newbie telepractitioners often also don’t consider pivotal issues such as the client’s/patient’s setting (such as the back seat of a cab, one’s living room with children underfoot, the back room of a bar, a jail cell, a nursing home, a locked mental health ward).Furthermore, they may not realize that when working with a couple in distress, they need a “multipoint system” to reach two parties in different locations at the same time.
Not only do many clinicians fail know how to select the right technology for their practices, they often also do not know how to optimize the clinical use of the technology they choose. They fumble with their technology, impart a less than professional impression to their clients/patients and waste previous clinical time with faulty assumptions about how to use technology for issues related to intake, assessment, screening, note-taking and termination.
This course reviews key technologies and outlines the key issues involved: type of technology with a primary focus on telephones and videoconferencing. Topics include how to think about screen size, screen resolution, speakers, monitors, a variety of peripheral devices. Research related to individual treatment via telephones and video conferencing are also examined, identifying and discussing findings or specific studies to help illuminate common assumptions and information gaps. This course offers practical know-how for setting up and managing your online practice.
Event Details: 500 – Telephone and Videoconferencing in Telepractice
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- Where: 100% Online
- When: Available 24/7 to review anytime for 6 months from registration date
Course Objectives
- Name which is the most important for remote mental health care: the audio (telephone) or video channel
- Discuss why having a camera at eye level is important when videoconferencing with patients
- Name two types of software available for securing mobile phones for text message contact with clients
- State whether or not encryption is important when using mobile devices with clients
- Name a limitation of a voice-over-internet-protocol (VoIP) telephone connection
- State the minimal transmission speed for HIPAA-complaint videoconferencing as set by the American Telemedicine Association videoconferencing guidelines
- Discuss the technical relevance of having PIP when conducting psychotherapy via videoconferencing
- Name 4 bodies of scientific literature commonly referencing telemental health information but typically unknown to most mental health practitioners
- Identify the federally-funded US government organization you can approach as a US citizen for FREE guidance on which equipment to purchase for your particular telehealth circumstance
TBHI Faculty
Dr. Maheu has been a leader in telemental health since 1994. With four textbooks, dozens of book chapters and journal articles to her name, as well as having educated more than 15,000 clinicians, she is in a unique position to guide you or your organization in finding a maximally profitable niche in this rapidly expanding market. She is a master at getting to the point and answering your questions with clear, actionable, evidence-based suggestions that will move you to your goal both quickly and accurately.
This program is for beginning and intermediate-level “telepractitioners” and “telesupervisors” wishing to deliver telemental health services in these disciplines:
- Psychiatrists, Internists, Pediatricians, Gerontologists, Nurses, Physician Assistants, Nurse Practitioners
- Psychologists, Counselors, Social Workers, Therapists, Marriage & Family Therapists
- Speech Pathologists, Dietitians, Occupational Therapists, Behavioral Analysts, Substance Use Professionals
- CEOs, COOs, Administrators, Billing & Coding Staff
Course Includes:
- Access to the power and interactivity of the most cutting-edge technology available today for learning (login is required)
- All materials are included with this course
- Ability to take your post-test and course evaluation online
- Printable course completion certificate for your licensing board
- Access to TBHI Community Forum to ask related questions
- Full customer support
- 100% money-back guarantee for 30 days!
- This program is approved for 1 CE Hour, applicable toward state requirements for Legal/Ethical Continuing Education. TBHI is approved by several CE-approval providing groups to sponsor CE Hours. Please review our provider information at telehealth.org/continuing-education. (We recommend you confirm with your licensing board that they accept our CE provider status. If you have any questions, please contact us.)
"For nearly 20 years Marlene has been the leader in thought, training and advocacy regarding the impact of technology on mental health professions."
Former President, American Counseling Association
"As a consultant, Dr. Maheu is creative, engaging, insightful, funny, easy, wise, and overall a delight to work with. Her energetic participation was infectious and raised everyone's game."
CEO, Ease Interactive
"Technology is crucial to our advancement as a profession in the 21st century. Marlene Maheu has been a forerunner in this endeavor to bring telepsychology to our practice, training and research."
Adelphi University
"The Telebehavioral Health Institute provides all of the essential training needed to start practicing telemental health or telepsychiatry. The courses are unsurpassed, unique and contain everything one needs to know in order to start practicing. Upon completing this training, a provider is "ready to go."
"Marlene is an engaging speaker and is at the cutting edge of mental health and technology. I'd highly encourage seeing one (or more) of her presentations. Her ideas will inspire you with possibilities."
Partner at The Practice Institute and co-author of Financial Success in Mental Health Practice
"Dr. Maheu has been a consistent and courageous pioneer in the use of technology to improve mental health services for over a generation. Her training will provide you with essential tools to start a successful telepractice while remaining complaint with legal, ethical and other risk management strategies."
"Marlene is incredibly tech savvy with laser-sharp understanding of how to make the best use of innovative social media in professional settings."
The Pennsylvania State University
"Marlene is a pioneer, leader and strong advocate for ethical telemental health practices. Her presentations, workshops, articles and books provide valuable, thoughtful and informative ideas about how to deal with the many complex issues presented by rapidly evolving technologies."
"Dr. Maheu did a superb job of teaching many of the key concepts in tele-mental health to therapists in our organization."
Past President, Mental Health Pros
"Marlene is a true innovator in bringing technology to the mental health field. Her books are a must and I recommend them to my students."
"Dr. Maheu is one of the most knowledgeable people in the country in the area of psychology and technology. She has a rich perspective on the benefits and challenges in this field and has been extremely generous in sharing her resources and expertise."
"Marlene has established herself as a pioneer, expert, and forceful advocate for the telehealth. I've taken her courses and periodically consult with her. I count on her for thoughtful and ethical guidance in this complex field."
Clinical Psychologist, Private Practice - Psychotherapy & Supervision
"Dr. Maheu is a leading national expert on the application of psychology in tele-health, online services and use of new technologies to support and expand your practice. Marlene does terrific workshops--don't miss them if you have a chance to see her in action."
Past President, American Psychological Association
"Dr. Maheu is psychology's telehealth visionary, leading our colleagues through professional training in ethics and innovative technologies since the mid-90's. Telepsychology is the 21st century and our practitioners in particular must become knowledgeable."
Former President, American Psychological Association
"I wanted to establish a task force on 'new media,' but only if Marlene Maheu, a long-time leader in telepsychology, would agree to be its chair. She did, and the task force exceeded my highest hopes."
Former President, Society for the Psychology of Women, American Psychological Association
"Dr. Maheu is an outstanding leader, educator, and creative force in the field of telehealth. She has been a long-term advocate for the use of empirically-based practices in telepsychology and has provided solid guidance to practitioners in the ethics and conduct of telehealth services."
College of Medicine, Florida State University
"Marlene Maheu is a trailblazer in the field of telehealth. She was one of the first psychologists to even consider the concept of providing electronic services to patients and has been a leader in that field. Marlene is also a mover and a shaker and seems to be able to make nearly anything happen."
Professor, CSU Dominguez Hills
"Dr. Maheu was writing and presenting on telehealth and psychology of the Internet when the rest of us didn't even know how to spell it, much less know what it means or how to practice it. She is a true visionary and a pioneer in the important area of tele-mental-health."
Zur Institute
"Marlene is an intelligent, thoughtful, and diligent clinical psychologist. I've known her for years and her work in ethics and telehealth have been of the highest caliber."
Partner, Behavior Therapy Associates, LLP
"Thank you for spearheading a wonderful presentation on grants for us at the ATA Telerehab SIG."
"I am thoroughly enjoying the certification program. It is filled with useful, practical information."
