500 – Telephone and Videoconferencing in Telepractice

CE 3 CME/CE Hours Available


Course Description

Clinicians considering telepractice often want to know which video platform to use. Issues such as population served (children, adults or geriatric groups are often not reflected in their questioning. Newbie telepractitioners often also don’t consider pivotal issues such as the client’s/patient’s setting (such as the back seat of a cab, one’s living room with children underfoot, the back room of a bar, a jail cell, a nursing home, a locked mental health ward). Furthermore, they may not realize that when working with a couple in distress, they need a “multipoint system” to reach two parties in different locations at the same time.

Not only do many clinicians fail to know how to select the right technology for their practices, but they often also do not know how to optimize the clinical use of the technology they choose. They fumble with their technology, impart a less than professional impression to their clients/patients and waste previous clinical time with faulty assumptions about how to use technology for issues related to intake, assessment, screening, note-taking, and termination.

This course reviews key technologies and outlines the key issues involved: type of technology with a primary focus on telephones and videoconferencing. Topics include how to think about screen size, screen resolution, speakers, monitors, a variety of peripheral devices. Research related to individual treatment via telephones and videoconferencing are also examined, identifying and discussing findings or specific studies to help illuminate common assumptions and information gaps. This course offers practical know-how for setting up and managing your online practice.

Telepractice Documentation Guidelines

Event Details: 500 – Telephone and Videoconferencing in Telepractice

    • Where: 100% Online
    • When: Available 24/7 to review anytime for 6 months from registration date
    • Cost: $199 (includes 3-CME or CE Hours)

Course Objectives

  • Identify at least 4 common mistakes made by clinicians using videoconferencing
  • Outline at least 5 key questions to ask when shopping for a videoconferencing platform vendor
  • Name which is the most important for telebehavioral care: the audio (telephone) or video channel
  • Discuss why having a camera at eye level is important when videoconferencing with patients
  • State whether or not encryption is important when using mobile devices with clients
  • Name two types of software available for securing mobile phones for text messaging in clinical care
  • Identify the federally-funded U.S. government organization you can approach as a U.S. citizen for FREE guidance on which equipment to purchase for your particular telehealth circumstance

TBHI Faculty

Marlene M. Maheu, Ph.D.

Dr. Maheu has been a leader in telemental health since 1994. With four textbooks, dozens of book chapters and journal articles to her name, as well as having educated more than 15,000 clinicians, she is in a unique position to guide you or your organization in finding a maximally profitable niche in this rapidly expanding market. She is a master at getting to the point and answering your questions with clear, actionable, evidence-based suggestions that will move you to your goal both quickly and accurately.




Telepractice Documentation Guidelines

This program is for beginning and intermediate-level “telepractitioners” and “telesupervisors” wishing to deliver telemental health services in these disciplines:

  • Psychiatrists, Internists, Pediatricians, Gerontologists, Nurses, Physician Assistants, Nurse Practitioners
  • Psychologists, Counselors, Social Workers, Therapists, Marriage & Family Therapists
  • Speech Pathologists, Dietitians, Occupational Therapists, Behavioral Analysts, Substance Use Professionals
  • CEOs, COOs, Administrators, Billing & Coding Staff

Course Includes:

  • Access to the power and interactivity of the most cutting-edge technology available today for learning (login is required)
  • All materials are included with this course
  • Ability to take your post-test and course evaluation online
  • Printable course completion certificate for your licensing board
  • Access to TBHI Community Forum to ask related questions
  • Full customer support
  • 100% money-back guarantee for 30 days!
  • This program is approved for 3 CME or CE Hours, applicable toward state requirements for Legal/Ethical Continuing Medical Education or Continuing Education. TBHI is approved by several CME or CE-approval providing groups to sponsor CME or CE Hours. Please review our provider information at telehealth.org/continuing-education. (We recommend you confirm with your licensing board that they accept our CME or CE provider status. If you have any questions, please contact us.)

Telephone and Videoconferencing in Telepractice ($199)



100% Money-Back Guarantee
No Risk – 100% 30-Day Satisfaction Guarantee
PayPal International Currencies Accepted
*Multiple discounts do not apply
Your Payment is Secured Authorize.netPaypalMastercard, Discover and Visa


Return to Individual Course Catalog
Make an Appointment