Gerry Koocher, Ph.D. a Trustee for APAIT, posted the following on 1/15/13: “The professional liability policy provided by The Trust is a broad-based policy and would cover any policyholder for civil liability or board complaints arising out of provision of telepsychology services in the same way it provides coverage for other claims and complaints. No provider of professional liability coverage, however, will cover claims of criminal liability.”
American Professional Agency
American Professional Agency is the company most often used by psychiatrists, but also carries policies for other mental health professionals.
They do make these stipulations clear, however:
If you do not hold a license in the state where your patient resides and one is required, you may not be covered by the policy.
You must be HIPPA compliant, which includes, but is not limited to, using a secure site to avoid any breach of a patient’s rights. Being non-compliant, could put you at risk to fines and penalties, as well as having a suit or complaint being brought against you for breach of confidentiality.
“The Social Work Professional Liability Insurance policy sponsored by NASW Assurance Services provides coverage worldwide, as long as the claim is made and the suit is brought in the United States, its territories, possessions, Puerto Rico or Canada. Therefore, it’s not necessary to purchase another policy for internet, phone/telecommunication practice… There may be different requirements and/or licensure in the various states in which you may be practicing. As stated in VI. EXCLUSIONS under item Q. of the insurance policy, coverage would be excluded for a wrongful act committed while you did not have a license as required by law. You must be practicing legally for the policy to afford coverage.”
CPH covers CA MFTs and other mental health professionals.
CPH states on its web site regarding coverage for E-therapy or Internet Therapy: “Yes – provided such practice is authorized or allowable under the scope of your license in the state where you practice and provided you are performing such services lawfully. Contact your state licensing board if you are unsure.”
"For nearly 20 years Marlene has been the leader in thought, training and advocacy regarding the impact of technology on mental health professions."
Donna Ford MA,
Former President, American Counseling Association
"As a consultant, Dr. Maheu is creative, engaging, insightful, funny, easy, wise, and overall a delight to work with. Her energetic participation was infectious and raised everyone's game."
CEO, Ease Interactive
"Technology is crucial to our advancement as a profession in the 21st century. Marlene Maheu has been a forerunner in this endeavor to bring telepsychology to our practice, training and research."
Jean Lau Chin, ED.D., ABPP
"The Telebehavioral Health Institute provides all of the essential training needed to start practicing telemental health or telepsychiatry. The courses are unsurpassed, unique and contain everything one needs to know in order to start practicing. Upon completing this training, a provider is "ready to go."
Timothy Lacy, MD.
Former Chief of Telehealth for the US Air Force Surgeon General, CEO of Stonetree Medical Technologies, LLC
"Marlene is an engaging speaker and is at the cutting edge of mental health and technology. I'd highly encourage seeing one (or more) of her presentations. Her ideas will inspire you with possibilities."
Steven Walfish, Ph.D.
Partner at The Practice Institute and co-author of Financial Success in Mental Health Practice
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Luciano L'Abate, Ph.D.
Professor Emeritus of Psychology, Georgia State University
"Marlene is incredibly tech savvy with laser-sharp understanding of how to make the best use of innovative social media in professional settings."
Stephanie A. Shields, Ph.D.
The Pennsylvania State University
"Marlene is a pioneer, leader and strong advocate for ethical telemental health practices. Her presentations, workshops, articles and books provide valuable, thoughtful and informative ideas about how to deal with the many complex issues presented by rapidly evolving technologies."
Kenneth Drude, Ph.D.
"Dr. Maheu did a superb job of teaching many of the key concepts in tele-mental health to therapists in our organization."
Eric Kuelker, Ph.D.
Past President, Mental Health Pros
"Marlene is a true innovator in bringing technology to the mental health field. Her books are a must and I recommend them to my students."
Dale Masi, Ph.D.
President/CEO, Masi Research Consultants Inc
"Dr. Maheu is one of the most knowledgeable people in the country in the area of psychology and technology. She has a rich perspective on the benefits and challenges in this field and has been extremely generous in sharing her resources and expertise."
Judith Blanton, Ph.D.
"Marlene has established herself as a pioneer, expert, and forceful advocate for the telehealth. I've taken her courses and periodically consult with her. I count on her for thoughtful and ethical guidance in this complex field."
Larry Brooks, Ph.D.
Clinical Psychologist, Private Practice - Psychotherapy & Supervision
"Dr. Maheu is a leading national expert on the application of psychology in tele-health, online services and use of new technologies to support and expand your practice. Marlene does terrific workshops--don't miss them if you have a chance to see her in action."
James Bray, Ph.D.
Past President, American Psychological Association
"Dr. Maheu is psychology's telehealth visionary, leading our colleagues through professional training in ethics and innovative technologies since the mid-90's. Telepsychology is the 21st century and our practitioners in particular must become knowledgeable."
Pat DeLeon, Ph.D., MPH, JD
Former President, American Psychological Association
"I wanted to establish a task force on 'new media,' but only if Marlene Maheu, a long-time leader in telepsychology, would agree to be its chair. She did, and the task force exceeded my highest hopes."
Ellen Cole, Ph.D.
Former President, Society for the Psychology of Women, American Psychological Association
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Robert L. Glueckauf, Ph.D.
College of Medicine, Florida State University
"Marlene Maheu is a trailblazer in the field of telehealth. She was one of the first psychologists to even consider the concept of providing electronic services to patients and has been a leader in that field. Marlene is also a mover and a shaker and seems to be able to make nearly anything happen."
Larry Rosen, Ph.D.
Professor, CSU Dominguez Hills
"Dr. Maheu was writing and presenting on telehealth and psychology of the Internet when the rest of us didn't even know how to spell it, much less know what it means or how to practice it. She is a true visionary and a pioneer in the important area of tele-mental-health."
Ofer Zur, Ph.D.
"Marlene is an intelligent, thoughtful, and diligent clinical psychologist. I've known her for years and her work in ethics and telehealth have been of the highest caliber."