perceptions of telemental healthTherapist and Treatment-Seeking Students’ Perceptions of Telemental Health

Devin PetersenBen Salazar & Sarah J. Kertz


There is limited research on client and clinician perceptions of telemental health and how these perceptions differ. The current study examines interest in and perceptions of the advantages and disadvantages of telemental health, from both college students, who are seeking mental health services, and clinicians. College student clients (N = 270) and therapists (N = 46) were surveyed to determine perceptions (e.g., benefits, concerns, preference, comfort) of several telemental health modalities.

Both clinicians and clients reported interest in telemental health, endorsing convenience, frequency of interaction, and ease of access to previous session’s materials as advantages. However, clinicians and student clients also endorsed at least mild concerns about the efficacy and confidentiality of therapy, the effect on the therapeutic relationship, and technology concerns; clinicians endorsed significantly greater concerns about telemental health than clients. Dissemination of research demonstrating the effectiveness of telemental health to both clients and clinicians is necessary.

Read Full Therapist and Treatment-Seeking Students’ Perceptions of Telemental Health Journal Article

To read the full article, please visit the Journal for Technology in Behavioral Science website. This journal explores the intersection of human behavior, healthcare and the uses of technology. It considers the social, psychological, cultural, biological and other medical contexts of behavior, with coverage extending to behavioral health, telemental health, mHealth, technology, education, eLearning, innovation and policy.

Featuring original research, systematic reviews, and studies of evidence-based practice, the journal publishes theoretical articles, position papers, guidelines and editorials. Methodologies include surveys, randomized controlled trials, direct observation, descriptive methods, laboratory and field experiments, economic analyses, conference proceedings, project and program profiles, ethnography, evaluation and more. It promotes interprofessional scholarship and interdisciplinary collaboration which spans geographical, cultural, disciplinary and methodological boundaries.


To cite this article about perceptions of telemental health, use the citation suggested by the Journal for Technology in Behavioral Science:

Petersen, D., Salazar, B. & Kertz, S.J. Therapist and Treatment-Seeking Students’ Perceptions of Telemental Health. J. technol. behav. sci. 5, 113–120 (2020).

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