801 – 6 Fundamentals for Setting Up Your Video-Based Office

Develop Your Core Competencies for Using Video-Based Teleconferencing for Clinical Services or Supervision

CE 6 CE Hours Available

Course Description

This focused, advanced training program is an intensive 100% online experience designed for professionals who want a clear, focused roadmap to setting up their telepractice office.

This course of study will help you choose the right technology (hardware and software) and anticipate problems that are likely to occur. Dr. Maheu will literally show you the differences between technologies; she will show you her desktop and office in this video-based course and will help you think about how to set up your own office. You then will learn how to educate your client/patient about the technology they choose to use, and help you understand how to address the myriad clinical problems that can arise.

Developing your core competencies with both the technical and clinical issues involved with video teleconferencing will also help you meet your legal and ethical requirements. Dr. Maheu will also give you a peek into the future of behavioral technology to help you make wise investments of time and energy to strategically plan for your upcoming technology needs.


Equipment you will need — computer, camera, monitor, speakers, what can go wrong and how to prevent problems. What is going on with SKYPE? This segment will include “lessons learned” by professionals using VTC, and how to prevent the mistakes they’ve made.
Software options — how to compare email and video platforms (companies), how to use their staff, what questions to ask to be sure that you are in compliance with HIPAA and other legal and ethical requirements; which documents to get from your vendors and why they are important; other training you need to give your staff; how the Electronic Health Record (EHR) fits into the picture for mental health. Where to find HIPAA-compliant email and text-messaging programs, and how to use them.
How to set up your office for maximum professionalism: backdrop (screens), lighting, sound proofing, recording, file storage, clocks, signs, cushions and curtains and other furnishings and accessories to prepare your professional setting for clinical work. Where to buy this equipment to get the highest quality at the lowest price.
How and why to establish the best “telepresence” possible while using VTC. How to present yourself for maximum professionalism: how to dress, not dress and which accessories and behaviors to avoid. How to arrange your camera so as to maximize eye contact and the sense of being connected to your client or patient.
Work with your client/patient to maximize your therapeutic effectiveness: introductory protocols, preparedness for mental health lessons; practice lessons, systems checks, how to use your VTC vendor to answer consumer issues, emergency availability of vendors, community champions and informed consent must-dos to minimize your risk. How to educate your client/patient about what you do and what you will not do online.
Understand what’s coming next with video technologies. Learn about social media trends, recording keeping guidelines and electronic health records (EHRs) and health homes. Glimpse the healthcare revolution that is occurring worldwide, and how you can position yourself and your clients/patients to benefit maximally. We are facing a brave new world. Make it yours!

Event Details: 801 – 6 Fundamentals for Setting Up Your Video-Based Office

6 Fundamentals for Setting Up Your Video-Based Office

    • Where: 100% Online
    • When: Available 24/7 to review anytime for 6 months from registration date

Course Objectives

  • Name at least 2 factors that render Skype unacceptable for health care as per NASW and APA
  • Explain the benefits of getting a Business Associate Agreement
  • Name five elements of a good office set-up for telepractice
  • Identify at least three issues to address when educating your client/patient about video-based behavioral care
  • Describe three elements of a recommended opening protocol for every video teleconferencing (VTC) session with a client or patient
  • Explain at least two current factors that will impinge the future of mental health care, and how video teleconferencing (VTC) adoption today will help move a practitioner into a competitively advantageous position to succeed in mental health care both today and tomorrow

TBHI Faculty

Marlene M. Maheu, Ph.D.

Dr. Maheu has been a leader in telemental health since 1994. With four textbooks, dozens of book chapters and journal articles to her name, as well as having educated more than 15,000 clinicians, she is in a unique position to guide you or your organization in finding a maximally profitable niche in this rapidly expanding market. She is a master at getting to the point and answering your questions with clear, actionable, evidence-based suggestions that will move you to your goal both quickly and accurately.



6 Fundamentals for Setting Up Your Video-Based OfficeThis program is for beginning and intermediate-level “telepractitioners” and “telesupervisors” wishing to deliver telemental health services in these disciplines:

  • Psychiatrists, Internists, Pediatricians, Gerontologists, Nurses, Physician Assistants, Nurse Practitioners
  • Psychologists, Counselors, Social Workers, Therapists, Marriage & Family Therapists
  • Speech Pathologists, Dietitians, Occupational Therapists, Behavioral Analysts, Substance Use Professionals
  • CEOs, COOs, Administrators, Billing & Coding Staff

Course Includes:

  • Access to the power and interactivity of the most cutting-edge technology available today for learning (login is required)
  • All materials are included with this course
  • Ability to take your post-test and course evaluation online
  • Printable course completion certificate for your licensing board
  • Access to TBHI Community Forum to ask related questions
  • Full customer support
  • 100% money-back guarantee for 30 days!
  • This program is approved for 6 CE Hours, applicable toward state requirements for Legal/Ethical Continuing Education. TBHI is approved by several CE-approval providing groups to sponsor CE Hours. Please review our provider information at telehealth.org/continuing-education. (We recommend you confirm with your licensing board that they accept our CE provider status. If you have any questions, please contact us.)




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