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The Faculty

  • Marlene M. Maheu, Ph.D.

    Marlene M. Maheu, Ph.D.

How to Have a Successful Telemental Health Practice from Your Home

Interested in starting a Telemental Health practice but not quite sure how to get started?
CE 5 CE Hours

Course Description

Looking to start a telemental health practice from your home, but not sure what you need to consider or where to get started? In this course you will hear about a proven effective, legal and ethical online practice model that is HIPAA compliant. You will learn the essential points to address when working with a wide variety of client/patients using technology, how best to prepare your informed consent documentation, and potential telephone intervention dilemmas. You will also hear descriptions of many viable alternatives to traditional, brick-and-mortar practice that meet all required mandates, all of which can be legally delivered over state lines when you meet outlined criteria.


  • How to Develop a Thriving Telemental Health Practice from Your Home
  • Safety When Working with Clients/Patients Located in Non-Clinical Settings
  • HIPAA & Other Legal Considerations
  • Handling Telephone Intervention Dilemmas (Interruptions, Emergencies, Etc.)

Learning Objectives

Participant will be able to:

  • Intelligently discuss why intake procedures and informed consent are crucial for risk management for online therapy, distance counseling, telepsychology and telepsychiatry
  • Identify at least one reason that abuse reporting is complex in online therapy and telemental health
  • Name a central resource to find a legal and ethical, HIPAA compliant alternative to Skype
  • Name two ways in which serving a client/patient who is in a non-clinical setting (their home) is potentially problematic
  • Name the two parties whose name and phone numbers you will want to have handy at the beginning of every session for each patient
  • Identify a few other types of professionals you may wish to engage on your team
  • Summarize at least one (1) way to develop effective, traditional and empirically supported emergency backup systems with clients and surrounding community resources
  • Identify at least one essential ingredient of your informed consent agreement with clients/patient you serve at a distance
  • Discuss how to deal with suicide threat when a client/patient is in their home, park or other non-clinical setting
  • List at least three changes to HIPAA since the 2013 HIPAA Omnibus Rule
  • Name at least three types of violations related to HIPAA and your reporting obligations if they occur
  • Name at least 5 issues addressed by the various published telemental health guidelines that can be handled most easily and efficiently through an informed consent process
  • Describe at least 3 ways in which evidence-based traditional telehealth models differ from practicing online using Skype or other VoIP-based video or audio programs
  • Outline how to conduct mental health care using a telephone-based model
  • Summarize some of the technical issues related to using a telephone-based model

This program is designed for:

  • Counselors, Therapists, Marriage and Family Therapists, Drug and Alcohol Specialists
  • Teachers and other Educational Professionals
  • Home Health Care Professionals
  • Medical Professionals such as Psychiatrists, Internists, Pediatricians, Gerontologists
  • Psychologists, Physician Assistants, and Nurse Practitioners
  • Social Workers

Required Reading

All required reading materials are included with this course.


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