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The Faculty

  • Marlene M. Maheu, Ph.D

  • Myron L. Pulier, MD

101 – Introduction to Telemental Health Theory and Practice

6 CEs

Course Description

This course introduces you to the decades of scientific research that have shaped online counseling and telemental health today, starting in 1959! The discussion starts with definitions, a theoretical overview as per the scientific literature to introduce ethical, legal, clinical, technical and yes — even reimbursement strategies.

Get ready for an online educational adventure of a lifetime! Taught by a world-class faculty whose passion has led the field for more than two decades, you will appreciate the benefit that only decades of experience can deliver: the immediate ability to integrate and deliver the facts in a single, incisive voice to help you get the point, extract the legal and ethical “to-do’s,” and get yourself started toward building your own legal, ethical and evidence-based telepractice within hours.

Course Objectives

  • Identify at least 3 basic definitions used to describe telemental health as a field
  • Intelligently discuss  at least 3 primary legal concerns to be addressed in telemental health
  • Intelligently discuss at least 3 primary ethical concerns to be addressed in telemental health
  • List at least 3 legitimate ways to approach online assessment
  • Describe at least 2 issues of relevance to practicing over state lines
  • Identify which of the many technologies used today meets HIPAA, HITECH and PIPEDA requirements
  • Identify which of the many technologies used today is preferred by insurance companies
  • Responsibly outline how to approach termination with an online client/patient
  • Show where to access more than 3,000 searchable evidence-based references for telemental health


You are offered not only a quick-and-easy table summarizing key terms relevant to the use of technology in behavioral care, but introduced to how and where they are used in a wide variety of settings. This portion of the course is designed to help you gain an overall perspective to what is happening internationally with health care reform via technology – and why behavioral and telemental health are now considered the next big “boomtown” for healthcare expansion.
You are quickly immersed in the robust literature supporting telemental health as it has evolved since 1959 using a variety of technologies. This portion of this introductory course gives you a high-level overview and synthesis of KEY CONCEPTS from more than 3,500 evidence-based books and journal articles in telemental health, telepsychiatry, telepsychology, distance counseling, online therapy and behavioral telehealth. You will be given exposure to not only a synthesis of the literature supporting telepractice, but key concepts, so you will know how and where to look up more information when you need it for your own telepractice.
You are given fundamental tools and skills to understand how to adapt traditional, in-person psychiatric, psychological, social work and counseling techniques to telemental health. Theoretical integration is accomplished in a number of ways, including the strategic placement of carefully crafted vignettes to bring this course to life, clearly showing you how you can adapt your current work to a safe and effective use of technology to reach more people, leverage your time and resources, and do it all from the comfort of your own home or office.
You probably already know that assessment through technology isn’t the same as in-person. Many important and often pivotal cues are lost when working through any type of technology, even video. It introduces key concepts such as ethical test standardization, administration and the sharing of assessment results. It will introduce you to the leading researchers, their findings, relevant ethical codes and where to get more specific tele-assessment information in the scientific literature. This course will help you think about how to conduct a video-based mental status, gait analysis and hygiene checks.
Working with clients/patients from other states is possible for many professionals, but must be done carefully and be well documented. This course helps you understand state law vs. federal law related to “licensure portability,” how to legally and ethically work over state lines, the difficulties involved, which questions to ask, where to go for more information, and other tips from leaders in the field so you can get the answers you need to help you sleep at night.
As a telepractitioner, you will need to recognize appropriate use of telemental health, asynchronous email/message posting, asynchronous video conferencing, synchronous digital chat, video-assisted therapy and other electronically supported modes of delivery. This course will help orient you to the primary technologies used for behavioral health, substance use and mental health.
understanding privacy and security standards as set by federal laws (i.e., the Health Insurance Portability and Accountability Act (HIPAA) and the HITECH ACT in the United States (as well as PIPEDA and other laws in Canada). It provides guidance to help you understand and use only the high quality practices and procedures that legally and ethically protect clients/patients. It helps you safeguard yourself against litigation by outlining how to protect your client/patient’s electronic information.
To manage your own risk and that of your client/patient, while offering the highest quality of care, you will want to know everything you can about informed consent. After all is said and done, how carefully you handle this process will protect both you and your client/patient if ever there is a problem. In this course, you are given an outline of key considerations and that are crucial for telemental health risk management.
This course helps you recognize similarities and differences between in-person and telemental health closure while providing technology-assisted strategies for reestablishing contact if and/or when is it necessary.
You probably need to know how to support yourself while enjoying the many advantages of online practice. Aside from benefiting from the decreased overhead when working from any secured location (including your home), and the increased flexibility of scheduling whenever you have available time, you are given the current list of specific CPT codes to use for telepractice.
You are introduced to the many ways to legally and ethically promote yourself, your agency, hospital or academic program into your existing suite of therapeutic/clinical services. You are shown specific legal and ethical codes of relevance, as well as examples of successful online campaigns to draw attention to your work in the context of the “business” of technology-based practice (online marketing). It includes mention of apps, ebooks, websites, Facebook, Yelp, LinkedIn, Twitter and much more.
You are given an outline of the burgeoning field of internet “over-use” disorders, including how children’s brains are showing irreversible changes, how gambling, pornography, and other addictive” processes are intentionally designed to capture and hold the attention of our vulnerable populations.

*These competencies meet states’ identified telemental health requirements (California, Georgia, etc.)



As you probably have noticed with our detailed descriptions above, we take our your training quite seriously.  To know how your colleagues fell about their experience with us, glance at some of the spontaneous statements they’ve given us on this page.  If you want to learn a lot, enjoy the process and meet an extraordinary group of world-wide colleagues from our community, join us today to enjoy a learning experience that is off the chart! We are so sure you’ll enjoy the experience that we offer you a 100%, 30-day money back guarantee.

Required Reading

All readings are provided as part of your course at no added fee.


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