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Company claims HIPAA compliance and offers Business Associate Agreement
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Rating (average): (10)
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Ratings has really stepped up their game and developed a platform that my patients love to use. Highly recommend.
Ken Scheker, MD | 09/28/2020
very unreliable during the pandemic. I and most of my colleagues had to stop using it. | 07/22/2020
Terrible and froze constantly despite using Ethernet cable. Happened to all of us on staff, all on different computers and my colleagues in other practices have stopped using this as well for the same reasons. The paid subscription didn't help with connectivity.
Anne Leedy LPC | 07/16/2020
In these COVID days, has been fairly unreliable. Bad connections very often. | 06/05/2020
Used this for almost a year as well and they are excellent. Only occassionaly loss of contacts and funky connections which usually resolve after a few minutes. And it's all FREE! Amazing company. Emailed once with CEO and he really cares about us small professionals and keeping service free for us.
Amita | 09/10/2018
I've been using for about 8 months. It's super easy to use, and the mobile app is very convenient for clients who want to talk to me in the middle of a sheep pasture. Sometimes the signal isn't so good, but I suspect it is the internet, not the software. I like the fact that I can just send people a link and they can just use a browser, rather than having to download software on their computer, like a peer to peer solution. I understand some of it pitfalls of going through a provider, but with a BAA, it shouldn't be a problem. Getting paid through the app would be nice; and maybe that's possible, but I'm not aware of it. For my purposes, it really is great!
Pam Eaken, LMFT | 05/13/2018
Dr. Howard Chusid | 02/05/2018
Free, easy for me and my clients, and it has been reliable for more than a year. Highly recommended.
Tom McCabe, MA, LPC | 09/20/2017
I also share Dr. Anderson's review. I like that you don't have to pay for a Business Agreement and the software is free for solo practitioners. | 09/20/2017
I've been using for a year and so far I like the simplicity and ease of use for my patients. I like that there is no software to download and you don't need any special hardware.
Dr. Anderson | 10/05/2016

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