Advanced Telehealth Clinical Best Practices: Complex Cases, Suicides & Other Emergencies
Faculty: Marlene M. Maheu, PhD
If you are anxious about intakes, assessment, and handling complex cases, including emergencies, this master class will help you develop a clear plan for preventing as well as handling even the most difficult of clinical scenarios.
| √ 100% Online, 24/7 | √ Available On-Demand |
| √ 6-Month Access | √ 3 CME or CE Contact Credit Hour(s) |
Description
With a heavy focus on prevention, these three hours will show you how to anticipate and ward off dangerous situations by using time-proven and evidence-based strategies to screen prospective clients and patients; add important clauses to your informed consent process; and set clear boundaries about what you will and won’t do online. It will help you relax and enjoy your teletherapy and telehealth practice, knowing that you have anticipated and prepared for some of the worst possible scenarios.
Topics:
- Evidence-based protocols to minimize later complications
- What to say to educate your client/patient about telehealth
- Establishing appropriate boundaries and what to do when they fail
- Maintaining essential privacy protections in your home and your client/patient’s
- Essential informed consent
- Cultural Sensitivity
- Documentation
- What to do when the connection is lost
- How to perform essential clinical functions such as gait analyses, hygiene checks, maximizing privacy
- Controlling your client or patient’s room
- How to handle intruders from either your room as the practitioner
- How to handle intruders from your client or patient(s) room
- Setting and maintaining the therapeutic frame
- Including family members in the session
- Anxieties about working with technology
- Clinician self-care
- Handling requests for clients/patients to stay connected while in other states
- Evidence-based models for preventing and handling emergencies
You will participate in a clear discussion of “dos and donts,” along with their rationales, to allow you to make your own clinical decisions for the people that you serve. Basic competencies covered include documentation requirements, safety protocols, and how to effectively involve family members or friends.
Learning Objectives
- Intelligently discuss at least 3 primary legal concerns to be addressed in telemental health
- Intelligently discuss at least 3 primary ethical concerns to be addressed in telemental health
- List at least 3 legitimate ways to approach online assessment
When & How
| CME or CE: | Credit hours 3 |
| Duration: | Approximately 3 hours to complete. |
| Format: | Online Activity. Online readings, illustrative media, automatically graded post-test. All material for Telehealth.org training is provided at no extra cost, and is accessible through your computer or digital device. Available 24/7 as on-demand training (asynchronous). |
| When: | Available 24/7 to review anytime for 6 months from registration date. |
| Where: | 100% Online |
| How: |
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Audience
This program is for beginning and intermediate-level “telepractitioners” and “telesupervisors” wishing to deliver telemental health services in these disciplines:
- Psychiatrists, Internists, Pediatricians, Gerontologists, Nurses, Physician Assistants, Nurse Practitioners
- Psychologists, Counselors, Social Workers, Therapists, Marriage & Family Therapists
- Speech Pathologists, Dietitians, Occupational Therapists, Behavioral Analysts, Substance Use Professionals
- CEOs, COOs, Administrators, Billing & Coding Staff
The program is relevant to practitioners who have quickly transitioned to telehealth practice, and now are trying to manage their clinical approaches to using telehealth with their clients and patients. Whether you are conducting individual sessions, family or group sessions, case management, emergency assessments or medication management, you may be struggling to see how the discrepancies between in-person care and telehealth can be resolved. It is intended to give practicing professionals and their supervisors, managers, directors a brief, practical way to leverage a variety of technologies with a focus on video conferencing. This training can serve as immediately-available, live-interactive guidance to practitioners needing to quickly get organized to serve clients and patients during the COVID-19 pandemic emergency.
Faculty
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Dr. Marlene Maheu has been a pioneer in telemental health for almost three decades. With five textbooks, dozens of book chapters, and journal articles to her name and educated more than 50k clinicians from 109 countries, she is in a unique position to guide you or your organization in finding a maximally profitable niche in telehealth. She is the Founder and CEO of Telehealth.org. She is the CEO of the Coalition for Technology in Behavioral Science (CTiBS), and the Founder of the Journal for Technology in Behavioral Science. She has assisted in writing standards and guidelines for national associations and was the Chair of the CTiBS Competency Committee that published the first telebehavioral health competency framework. She has been interviewed by dozens of leading newspapers and magazines, keynoted, and taught hundreds of telehealth-related workshops internationally. Dr. Maheu is a master at getting to the point and answering your questions with straightforward, actionable, evidence-based suggestions that quickly move you to your goal. She will delight you with her clinical acumen and make you smile at how simple many solutions can be when explained by a professional with decades of passionate telehealth training experience. Bring your notepad — you’ll leave with pages of practical to-do’s! |
Reviews
 | Excellent training; I found Telehealth.org coursework to be very thorough. Julia Appleby, MEd, LPCC-S, NCC |
 | Marlene is an intelligent, thoughtful, and diligent clinical psychologist. I’ve known her for years and her work in ethics and telehealth have been of the highest caliber. Reid Hester, PhD, Partner, Behavior Therapy Associates, LLP |
 | Telehealth.org staff were professional, intelligent and caring. I am a satisfied customer Elliott Sewell, MAE, LPCC, NCC, CCMHC |
CME & CE Accreditations & Approvals
Telehealth.org has been approved by the leading medical and behavioral accrediting and approval groups.
NJAOPS
NBCC
NAADAC
ASWB
APA
NY SW
NY MHC
NY MFT
NY PSY
Addiction
The Association For Addiction Professionals (NAADAC)
The Association For Addiction Professionals (NAADAC)Telehealth.org is officially on file with NAADAC, The Association For Addiction Professionals (NAADAC) as an approved education provider. Telehealth.org has been approved as a NAADAC approved education provider. NAADAC provider #159459, Telehealth.org is responsible for all aspects of their programming.
Counseling
National Board For Certified Counselors (NBCC)
National Board For Certified Counselors (NBCC)Telehealth.org has been approved by National Board For Certified Counselors (NBCC) as an approved Continuing Education Provider. ACEP No. 6708. Programs that do not qualify for NBCC credit are clearly identified. Telehealth.org is solely responsible for all aspects of the program.
New York State Education Department’s State Board for Mental Health Counseler (NY MHC)
New York State Education Department’s State Board for Mental Health Counseler (NY MHC)Telehealth.org is recognized by the New York State Education Department’s State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0237.
Medicine
Physicians, Nurses, Nurse Practitioners & Physician’s Assistants
Physicians, Nurses, Nurse Practitioners & Physician’s AssistantsPurpose: NJAOPS is dedicated to reminding and enhancing physicians’ knowledge to manage the changing needs of the healthcare system. These evidence-based educational lectures are structured to augment physician expertise with current guidelines, materials, and recommendations, as well as up-to-date advances in medical treatment on specific topics. Accreditation: New Jersey Association of Osteopathic Physicians and Surgeons is accredited by the American Osteopathic Association (AOA) to provide osteopathic continuing education for DO Physicians. NJAOPS designates these educational activities for category 1-A credits and will report CME and specialty credits commensurate with the extent of the physician’s participation in this activity.
Physician (AMA) accreditation statement: NJAOPS Is accredited by the Medical Society of New Jersey to provide Continuing Medical Education for physicians. NJAOPS designates live or online activity for AMA PRA Category 1 Credits™. Health Professionals: participants may claim hours to receive a Certificate of Participation for an activity designated for AMA PRA Category 1 Credits™. Method of Participation: for successful completion of activity and subsequent awarding of credits, individuals are required to participate in the entire activity and complete an attestation form, as well as an activity evaluation form. Send questions: contact@telehealth.org.
Marriage and Family Therapy
New York State Education Department’s State Board for Marriage & Family Therapist (NY MFT)
New York State Education Department’s State Board for Marriage & Family Therapist (NY MFT)Telehealth.org is recognized by the New York State Education Department’s State Board for Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists #MFT-0104.
Other States. Many states do not require pre-approval of continuing education offerings for MFTs. Many states also accept courses that are offered by providers who have formally been approved by ACCME (physicians) APA (psychologists), ASWB (social workers) and NBCC (counselors), such as Telehealth.org. Please send the URL to this page to our licensing Board to ask if they will approve our course(s) to meet your requirements. Write to us if you need our help.
Psychology
American Psychological Association (APA)
American Psychological Association (APA)Telehealth.org is approved by the American Psychological Association to sponsor Continuing Education for psychologists. Telehealth.org maintains responsibility for this program and its content.
New York State Education Department’s State Board for Licensed Psychologists (NY PSY)
New York State Education Department’s State Board for Licensed Psychologists (NY PSY)Telehealth.org is recognized by the New York State Education Department’s State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0193.
Social Work
Association Of Social Work Boards (ASWB)
Association Of Social Work Boards (ASWB)Telehealth.org, Provider #1328, is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB) www.aswb.org, through the Approved Continuing Education (ACE) program. Telehealth.org maintains responsibility for the program. ASWB approval period: 11/18/2022 – 11/18/2025. Social workers should contact their regulatory board to determine course approval for continuing education credits. Please note that ASWB does not award CE hours for training related to marketing.
Canadian Social Workers
Canadian Social WorkersSocial workers registered in Canadian provinces may accept activities approved by ASWB for ongoing professional development. Please check with your college or Board and send them to this webpage along with the course description of the course(s) you are considering. Ask for a review to determine if our training is acceptable for your registration.
New York State Education Department’s State Board For Social Work (NY SWB)
New York State Education Department’s State Board For Social Work (NY SWB)Telehealth.org, LLC is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of Continuing Education for Licensed Social Workers #SW-0752.
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Pay once for a full year of unlimited multi-modal training, accessible 24/7
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√ Supporting Documents
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√ 12 LIVE, Interactive Group Tele-Consults
Additional benefits include:
√ Preferred All-Access Pass Telephone & Email Support
Access all training, your BCTP-III® Certificate & 12 LIVE, interactive, group Tele-Consults for one year!
All-Access Pass Training & Consultation
All of your training, right here at Telehealth.org!
Pay once for a full year of unlimited multi-modal training, accessible 24/7
√ All OnDemand Training
√ All LIVE, Interactive Webinars
√ Supporting Documents
√ 24-Hour Access
√ 12 LIVE, Interactive Group Tele-Consults
Additional benefits include:
√ Preferred All-Access Pass Telephone & Email Support
Access all training, your BCTP-III Certificate & 12 LIVE, interactive, group Tele-Consults for one year!
Unlimited Training
With your All-Access Pass, you can plan your budget and know that all your training needs are handled for the entire year!
Monthly LIVE Tele-Consults
Enjoy 12 monthly, small group, LIVE Tele-Consults with Faculty. Bring your questions and concerns to enjoy a collegial discussion of any and all telehealth issues related to your training.
BCTP®-III Certificate
Your All-Access Pass includes the training required to complete the most advanced telehealth training available anywhere! Distinguish yourself with the highly respected BCTP-III Certificate, and more.