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301 – Telehealth Reimbursement Strategies: Increasing Authorization & Payment

3 CME/CE Hours Available

Course Description

Want to know about getting paid for telehealth? This training will cover a variety of telehealth reimbursement issues, from telehealth CTP codes to collecting legitimate cash payments online. It will review relevant legal and ethical billing procedures for telehealth, telemedicine, telemental health and telebehavioral health.

Definitions are given to help the practitioner become familiar with essential telehealth billing terms and their meanings. Issues related to proper procedures, new approved telehealth codes for permitted treatment sites, types of patient diagnoses and licensure requirements for professionals are examined. Medicare, Medicaid, and Private Pay (or private insurance) requirements and strategies are discussed, along with new codes for “virtual” visits, interprofessional collaboration and remote patient monitoring.  Updated telehealth modifier codes are provided.

Practical, legal and ethical suggestions are at the core of this training experience.

  • Key handouts and support materials are included to effectively equip you to maximize reimbursement for telehealth
  • Many of the handouts are issued directly from the US federal government to help practitioners with reimbursement
  • State law is also examined to illustrate some of the key issues for residents of all states and countries
  • Although the program has a particular focus on telebehavioral and telemental health reimbursement, principles are applicable to all telehealth billing and coding professionals

Join us today and learn how to maximize payment for telehealth!

Please note: All social workers are welcomed to take this course but reimbursement is not an approved topic area for CE hours under the TBHI ACE approval obtained from ASWB. You, therefore, cannot claim this course toward your licensure renewal requirements. Please contact ASWB and your state board to learn more.

Event Details: 301 – Telehealth Reimbursement Strategies: Increasing Authorization & Payment

Reimbursement Strategies Increasing Authorization & Payment

    • Where: 100% Online
    • When: Available 24/7 to review anytime for 6 months from registration date
    • Cost: $149 (includes 3-CME or CE Hours, except for social workers)

Course Objectives

  • State whether or not special codes are legally required for telehealth reimbursement
  • Identify the type of technology that is legally required for telehealth reimbursement
  • Discuss why the Centers for Medicare and Medicaid Services (CMS) is pivotal for telehealth reimbursement with all insurers in the U.S.
  • Describe where to get a current CPT code list for telehealth as well as telebehavioral health billing
  • Explain why your malpractice insurance isn’t legally required to provide your malpractice benefits if you have sought reimbursement for services over state lines in a state where you are unlicensed
  • Identify the legal telehealth Place of Service code (POS) on a CMS 1500 claim form
  • List the two behavioral health professions that are not allowed to legally bill Medicare or Medicaid for telehealth
  • Identify two types of  telemental health services that are likely to be covered by CMS reimbursement—and under which conditions
  • Describe the telehealth “facility fee” and who can legally get reimbursed for it
  • Outline which behavioral assessments can lead to telehealth reimbursement
  • Name at least one CPT code for Remote Patient Monitoring (RPM)
  • Name at least one CPT code for Virtual Check-Ins
  • Name at least one CPT code for Interprofessional Internet Consultation
  • Identify the three FREE resource groups that are available to practitioners who want to begin collecting legal telehealth reimbursement




TBHI Faculty

Marlene M. Maheu, Ph.D.

Dr. Maheu has directly trained more than  26,000 clinicians from 79 countries. As a leader in telebehavioral health since 1994, she has authored five textbooks, dozens of book chapters and peer-reviewed journal articles. She has consulted with international organizations, both large and small. With a focus on telehealth legal, ethical, interjurisdictional and reimbursement issues, her concurrent passion for integrity will guide you to developing a legal and ethical path to incorporating the best technologies and protocols for your work. Her comfortable grasp of the underlying competencies for telebehavioral health will help you to systematically choose your technologies, develop your documentation/policies and augment your clinical skills with the powerful nuances of telepresence and cultural sensitivity. She will offer you clear, actionable, real-world suggestions to help you ask the right questions, get the right answers and quickly launch your telepractice — legally, ethically and competently.

Reimbursement Strategies Increasing Authorization & PaymentThis program is for beginning and intermediate-level “telepractitioners” and “telesupervisors” wishing to deliver telehealth services in these disciplines:

  • Physicians, Osteopaths, Nurses, Physician Assistants, Nurse Practitioners
  • Psychologists, Counselors, Social Workers, Therapists, Marriage & Family Therapists
  • Speech Pathologists, Dietitians, Occupational Therapists, Behavioral Analysts, Substance Use Professionals
  • CEOs, COOs, Administrators, Billing & Coding Staff

Course Details:

  • Access to the power and interactivity of the most cutting-edge technology available today for learning (login is required)
  • All materials are included with this course
  • All Learners must pass the post-tests at a rate of 80% or higher. The post-test(s) can be taken as often as needed within the paid access period
  • Printable course completion certificate for your licensing board
  • Access to TBHI Community Forum to ask related questions
  • Full customer support
  • 100% money-back guarantee for 30 days!
  • Except for social workers in the United States, this program is approved for 3 CME or CE Hours, applicable toward state requirements for Legal/Ethical Continuing Medical Education or Continuing Education. TBHI is approved by several CME or CE-approval providing groups to sponsor CME or CE Hours. Please review our provider information at This course does not qualify for continuing education hours for social workers.  (We recommend you confirm with your licensing board that they accept our CME or CE provider status. If you have any questions, please contact us.)

Telehealth Reimbursement Strategies: Increasing Authorization & Payment ($149) $74



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Frequently Asked Questions:

Click the questions below for detailed answers. (Note: “telemental health” and “telebehavioral health” terms are used interchangeably)

TBHI’s training programs are designed for beginning and intermediate-level “telepractitioners” and “telesupervisors” wishing to deliver telebehavioral health services in these disciplines:

  • Addictions Specialists / Telehealth
  • Counseling / Distance Counseling
  • Nurse Practice / Telemedicine
  • Nursing / Tele-Nursing
  • Occupational Therapy / Tele-Occupational Therapy
  • Physicians / Telemedicine
  • Physician’s Assistants / Telemedicine
  • Psychiatry / Telepsychiatry
  • Psychology / Telepsychology
  • Social Work / Telehealth
  • Speech and Language Therapy / Tele-Speech and Language Therapy
  • Therapy / Online Therapy
  • Other Tele-Therapies, including but not limited to these groups of practitioners:
    • Internists, Pediatricians, Osteopaths, Gerontologists, Physical Therapists, Dietitians, Behavior Analysts, CEOs, COOs, Administrators, Billing & Coding Staff
TBHI’s professional training is offered both 100% online and in-person. TBHI’s online eLearning, multi-media environment allows you to easily gain a comfortable, working knowledge of the evidence-based competencies for best practices for physicians, nurses, nurse practitioners, physician’s assistants, psychologists, social workers, marriage and family therapists, counselors, and behavioral analysts who wish to work in telepsychiatry, telepsych, telepsychology, distance counseling or online counseling, etherapy and online therapy (whatever you call it).
  • Enjoy an exciting, 24/7, convenient online access to courses anytime and anywhere with an Internet connection
  • All courses are self-paced, professionally developed and competency-based, with summaries, checklists and clear “to-dos”
  • Courses are offered in written form (text) with video and audio segments for illustration
  • 30-day, 100% money-back guarantee
  • All training included in the Level I Certificate package is included in the Level II Certificate package
  • You are invited to take the training modules in any order you deem appropriate
TBHI “classes” have no specific start and stop time. All online training is self-paced, accessible 24/7 through your web browser. You are free to train anytime, from anywhere. If your client/patient doesn’t show for their appointment, you can easily engage with your materials online, or in printed form.  Printed training materials are available upon request in PDF format to conveniently travel with you on a plane, train, bus or simply as you lounge in your living room. Courses require the amount of time offered for CME or CE. More specifically, a “6-CME or CE hour” course will require 6 hours for successful completion by the average trainee. Coursework, checklists and summaries can be copied and printed. Video/audio segments require an active Internet connection. Course evaluations and post-tests must be completed online. All registrations have an access period of at least 6 months from the date of purchase. More extensive programs will be given 9 or 12-month access periods. Extended access beyond the minimum amount is available at $45 per additional 6 months.

TBHI’s online coursework gives you access 24/7. You will receive a rich, multimedia platform to enhance your enjoyment and learning retention.

  • Most of the training is written, following optimal instructional design principles of text-based information with links to primary and secondary source documents, interspersed with images, audio, and video segments to punctuate an important point.
  • All video segments follow the American Disabilities Act (ADA) requirements for being available with captions or a transcript.
  • To help improve learning comprehension and retention, “Essential Points” in the form of bullet points are provided at the top of many pages, to help you initially grasp the important issues, and give you clues as to which specific topics are considered important enough to re-address in the post-tests.
  • The training is also annotated with footnotes to give you the inside story on a number of important issues.
  • Courses are self-paced, meaning that you can stop and start it at your convenience.
  • A PDF format is available if you’d like to carry it with you to read as you move about your world.
  • TBHI training is self-directed, in that it contains a number of high-quality links to primary source documents throughout the Internet that we’ve assembled for your convenience and to maximize your learning.
  • The training content has been highly edited by more than 100 reviewers who are professionals in the field, so you can trust that it is accurate, well-written and easy-to-comprehend.
  • TBHI’s professional training has received many accolades from colleagues, who appreciate our optimized instructional design format as well as the richness of content and superior customer support. To see these comments, look at this testimonial page.
  • You can also print your own Certificate from our website.

The course evaluation and post-test will require that you come back into the website to respond to a series of questions. Post-test need to be passed with a grade of 80% or better to get the course completion certificate. If you’d prefer in-person training, please write to us to request a calendar for TBHI’s live events. If you’d like to invite a TBHI speaker, please submit a speaking request here

TBHI’s training has been approved by the New Jersey Association of Osteopathic Physicians and Surgeons (NJAOPS); the American Psychological Association (APA); the Association of Social Work Boards (ASWB) but not for the reimbursement course described on this page; the Association for Addiction Professionals (NAADAC), the National Board of Certified Counselors (NBCC). (Many professionals from around the world have taken TBHI’s courses for the knowledge to be gained, rather than for CME or CE hours. We are happy to accommodate both groups of professionals.)

Please note: All social workers are welcome to take this course but reimbursement is not an approved topic area for CE hours under the TBHI ACE approval obtained from ASWB and some state-specific social work licensing boards. You, therefore, cannot claim this course toward your licensure renewal requirements. Please contact ASWB and/or your state board to learn more.

  • All Learners must pass the post-tests at a rate of 80% or higher. The post-test(s) can be taken as often as needed within the paid access period
  • Print your Course Completion Certificate immediately at your desktop.
  • If you are taking this course to apply toward one of our two Professional Training Certificates (Level I or Level II), contact us to audit completion of your work, and if when you meet all requirements, you will be sent your TBHI Board Certified Telehealth Professional (BCTP) certificate to display proudly.

See Continuing Medical Education or Continuing Education information below.

Refunds are available for any course within 30 days of purchase. We guarantee 100% money back if you are dissatisfied for any reason. However, please give us the opportunity to remedy any disappointments by writing to us first. Our contact desk is available from Monday to Friday during business hours. If you would like a phone call rather than an email response, please provide times on when and where you can be reached, a mobile number and direct line including extension if any.

TBHI training is exclusively digital for the purposes of this application. Our website is written in Arial font to facilitate reading with appropriate alt tags for those who prefer or cannot see images. All audio and video recordings are produced with captions for deaf and hard of hearing trainees. PDF’s of written TBHI training is available for individuals who prefer to print and read training offline. Considered on a case by case basis, accommodations have successfully been developed for individual trainees with more specialized needs upon request.

Add any training item to your cart. Near the end of the checkout process, select PayPal as your payment option. (PayPal will allow you to use your preferred currency in most cases. If you need assistance with currency equivalence or discounted rates for international training, please contact us.)
If you have questions about which training is right for you or how it works, please contact us.

Continuing Medical Education or Continuing Education Approvals (for most States & Provinces)



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Physicians, Nurses, Nurse Practitioners & Physician’s Assistants

NJAOPS is dedicated in reminding and enhancing physicians’ knowledge to manage the changing needs of the healthcare system. These evidence-based educational lectures are structured to augment physician expertise with current guidelines, materials and recommendations, as well as up-to-date advances in medical treatment on specific topics.

New Jersey Association of Osteopathic Physicians and Surgeons is accredited by the American Osteopathic Association (AOA) to provide osteopathic continuing education for DO physicians. NJAOPS designates these educational activities for Category 1-A credits and will report CME and specialty credits commensurate with the extent of the physician’s participation in this activity.

Physician (AMA) Accreditation Statement: NJAOPS is accredited by the Medical Society of New Jersey to provide continuing medical education for physicians. NJAOPS designates live or online activity for AMA PRA Category 1 Credits™.

Health Professionals: Participants may claim hours to receive a Certificate of Participation for an activity designated for AMA PRA Category 1 Credits™.

Method of Participation:
For successful completion of activity and subsequent awarding of credits, individuals are required to participate in the entire activity and complete an attestation form, as well as an activity evaluation form.

Psychologists — American Psychological Association (APA)

The Telebehavioral Health Institute is approved by the American Psychological Association to sponsor continuing education for psychologists. The Telebehavioral Health Institute maintains responsibility for this program and its content.

Social Workers — Association of Social Work Boards (ASWB)

CE hours for this reimbursement course are not available from ASWB or individual, state-based approval processes. However, for other topics, the Telebehavioral Health Institute, Inc. (TBHI), provider #1328, is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB), through the Approved Continuing Education (ACE) program. Telebehavioral Health Institute, Inc. is permitted to use the new three year approval period in the ACE statement on promotional material and certificates of credit. ASWB Approval Period: 11/18/2019-11/18/2022. Social workers should contact their regulatory board to determine course approval.

Addiction Professionals — NAADAC, the Association for Addiction Professionals (NAADAC)

The Telebehavioral Health Institute, Inc. (TBHI) is officially on file with NAADAC, the Association for Addiction Professionals (NAADAC) as an Approved Education Provider. TBHI has been approved as a NAADAC Approved Education Provider. NAADAC Provider #159459, Telebehavioral Health Institute, is responsible for all aspects of their programing.

Counselors — National Board for Certified Counselors (NBCC)

The Telebehavioral Health Institute, Inc. (TBHI) has been approved by National Board for Certified Counselors (NBCC) as an Approved Continuing Education Provider. ACEP No. 6708. Programs that do not qualify for NBCC Credit are clearly identified. TBHI is solely responsible for all aspects of the program.

CE Broker

CE Broker is a continuing education tracking system in which licensees track their compliance and report their completed CEs. The Telebehavioral Health Institute (TBHI) encourages trainees to use the Self-Report system in CE Broker, as TBHI does not report to CE Broker on behalf of trainees.

Click here for instructions on how to self-report to CE Broker.

California Nurses — California Board of Registered Nurses (BRN)

The American Psychological Association (APA), the Association of Social Work Boards (ASWB), NAADAC, the Association for Addiction Professionals (NAADAC), the National Board of Certified Counselors (NBCC) have approved CE Hours for TBHI training. The American Medical Association (AMA) has approved the training for CMEs. Nurses are formally approved in California and approved by most other states through our co-sponsorship with Alliant UniversitySee Continuing Education information here.

— NOTE —

Please verify the appropriateness of TBHI training for your needs by contacting your state/provincial board or your state/provincial professional organization. Some state and provincial regulations are in flux, complex and can be confusing. Some require additional documentation. Some states restrict the number of CE hours you can complete online. TBHI disavows responsibility for being aware of /meeting your state’s regulatory or licensing requirements.

TBHI Training has also been approved for AMA CME Hours. Contact us for details.


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