The Faculty

  • Marlene M. Maheu, Ph.D.

    Marlene M. Maheu, Ph.D.

712W – 15 Crucial Issues for Client/Patient Education about Telepractice

Recording available to view anytime, any place…
CE 1-Hour “On Demand” Training Webinar

Many prospective patients/clients expect us to meet them on Skype and have a nice friendly chat, as if we are their grandparent or old high school buddy. They’ve read a score of popular newspaper and magazine articles about how easy and convenient chat therapy can be. Nw, rather than looking for a specialist in their problem area, they’re looking for anyone with a credential who will talk with them online. They frankly don’t care if it’s psychiatrist, counselor, social worker, psychologist or coach. They have a problem, and they want answers. They also may not have the right equipment; they may not have an understanding of the therapeutic process, or insurance coverage – – but they want help as quickly and conveniently as we can deliver.

How can you best prepare them for the realities of telepractice? How can you best prepare yourself? This webinar will cover how to think about seven issues related to client/patient education that are crucial for safe, effective interaction. Dr. Maheu will outline.

Learning Objectives

  • What to Put on Your Website
  • How to Accept Referrals
  • How to Test Equipment
  • How to Explain Informed Consent
  • What to Document
  • Relevant Ethical Codes
  • Privacy and Confidentiality Precautions
  • Relevance of HIPAA & HITECH Act
  • Security Suggestions for Computers
  • How to Deal with Interruptions
  • How to Deal with Noncompliance or Avoidance
  • Whether or Not to Charge for Missed Appointments
  • How to Plan for Emergencies
  • How to Deal with Information Breaches
  • Boundaries and Other Safety Tips

This program is designed for:

  • Counselors, Social Workers, Therapists, Marriage & Family Therapists, Drug & Alcohol Specialists
  • Medical Professionals such as Psychiatrists, Internists, Pediatricians, Gerontologists
  • Psychologists, Physicians Assistants & Nurse Practitioners

Webinar includes:

  • Webinar video recording
  • Presentation slides
  • Webinar handout


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