WEBINAR – Text Messaging: 12 Risk Management Considerations To Keep You Out Of Hot Water
Almost 97% of Americans text daily – many having done so within the past hour – making texting the most common cell phone activity. Many are also reporting that they prefer text messages to phone calls (Pew Internet). Not surprisingly, therapists are finding that clients increasingly ask for interaction by text messaging.
This webinar will cover how to think about text messaging, several clinical issues related to text messaging and the little-known risk management issues that create safe, effective interaction. Dr. Maheu will outline 12 ways in which the following scenarios may expose you and your client or patient to undue risk, and help you decide how to handle them:
You are outside of your office when your office manager calls you regarding a problem with your next scheduled appointment. You ask that the client’s phone number be sent to you in a text message, knowing that if you simply click the client’s phone number in your text message, the number will be dialed automatically. Your cell phone will thus spare you the time and effort of writing the number down first, then dialing. But is your text-messaging HIPAA-compliant?
In a session, you and your patient develop 2 key self-statements she can use when overwhelmed by the current loss of a relationship. She texts you several days later, and asks you to please text her self-statements because she forgot them. What do you do? How do you document this event?
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1 CE Hour Available
List at least four relevant ethical codes that relate to text messaging
Intelligently discuss privacy and confidentiality of texting
Identify the relevance of HIPAA & HITECH in relation to smartphones
List texting security suggestions and possible platforms to consider for secure texting
Name three ways to deal with stolen cell phones or portable devices
Discuss boundaries and other safety tips for text messaging clients
Dr. Maheu has been a leader in telemental health since 1994. With four textbooks, dozens of book chapters and journal articles to her name, as well as having educated more than 15,000 clinicians, she is in a unique position to guide you or your organization in finding a maximally profitable niche in this rapidly expanding market. For this webinar, she will be building on information she presented at the 2015 American Telemedicine Association Conference titled,”Delivering Great Care, Getting Paid, and Avoiding Legal Problems,” where she focused on startup mistakes most often made by telemental health businesses. She is a master at getting to the point and answering your questions with clear, actionable, evidence-based suggestions that will move you to your goal both quickly and accurately.
This program is for beginning and intermediate-level “telepractitioners” and “telesupervisors” wishing to deliver telemental health services in these disciplines:
Access to the power and interactivity of the most cutting-edge technology available today for learning (login is required)
Ability to take your post-test and course evaluation online
Access to TMHI Community Forum to ask related questions
Program is approved for 1 CE Hour, applied toward state requirements for Legal/Ethical CEs with APA, NBCC and a variety of other CE-approval providing groups. (To confirm with your licensing board that they accept our CE provider status, you can find our provider information at telehealth.org/ces. If you have any questions, contact us.)
Printable course completion certificate for your licensing board
"For nearly 20 years Marlene has been the leader in thought, training and advocacy regarding the impact of technology on mental health professions."
Donna Ford MA,
Former President, American Counseling Association
"As a consultant, Dr. Maheu is creative, engaging, insightful, funny, easy, wise, and overall a delight to work with. Her energetic participation was infectious and raised everyone's game."
CEO, Ease Interactive
"Technology is crucial to our advancement as a profession in the 21st century. Marlene Maheu has been a forerunner in this endeavor to bring telepsychology to our practice, training and research."
Jean Lau Chin, ED.D., ABPP
"The Telebehavioral Health Institute provides all of the essential training needed to start practicing telemental health or telepsychiatry. The courses are unsurpassed, unique and contain everything one needs to know in order to start practicing. Upon completing this training, a provider is "ready to go."
Timothy Lacy, MD.
Former Chief of Telehealth for the US Air Force Surgeon General, CEO of Stonetree Medical Technologies, LLC
"Marlene is an engaging speaker and is at the cutting edge of mental health and technology. I'd highly encourage seeing one (or more) of her presentations. Her ideas will inspire you with possibilities."
Steven Walfish, Ph.D.
Partner at The Practice Institute and co-author of Financial Success in Mental Health Practice
"Dr. Maheu has been a consistent and courageous pioneer in the use of technology to improve mental health services for over a generation. Her training will provide you with essential tools to start a successful telepractice while remaining complaint with legal, ethical and other risk management strategies."
Luciano L'Abate, Ph.D.
Professor Emeritus of Psychology, Georgia State University
"Marlene is incredibly tech savvy with laser-sharp understanding of how to make the best use of innovative social media in professional settings."
Stephanie A. Shields, Ph.D.
The Pennsylvania State University
"Marlene is a pioneer, leader and strong advocate for ethical telemental health practices. Her presentations, workshops, articles and books provide valuable, thoughtful and informative ideas about how to deal with the many complex issues presented by rapidly evolving technologies."
Kenneth Drude, Ph.D.
"Dr. Maheu did a superb job of teaching many of the key concepts in tele-mental health to therapists in our organization."
Eric Kuelker, Ph.D.
Past President, Mental Health Pros
"Marlene is a true innovator in bringing technology to the mental health field. Her books are a must and I recommend them to my students."
Dale Masi, Ph.D.
President/CEO, Masi Research Consultants Inc
"Dr. Maheu is one of the most knowledgeable people in the country in the area of psychology and technology. She has a rich perspective on the benefits and challenges in this field and has been extremely generous in sharing her resources and expertise."
Judith Blanton, Ph.D.
"Marlene has established herself as a pioneer, expert, and forceful advocate for the telehealth. I've taken her courses and periodically consult with her. I count on her for thoughtful and ethical guidance in this complex field."
Larry Brooks, Ph.D.
Clinical Psychologist, Private Practice - Psychotherapy & Supervision
"Dr. Maheu is a leading national expert on the application of psychology in tele-health, online services and use of new technologies to support and expand your practice. Marlene does terrific workshops--don't miss them if you have a chance to see her in action."
James Bray, Ph.D.
Past President, American Psychological Association
"Dr. Maheu is psychology's telehealth visionary, leading our colleagues through professional training in ethics and innovative technologies since the mid-90's. Telepsychology is the 21st century and our practitioners in particular must become knowledgeable."
Pat DeLeon, Ph.D., MPH, JD
Former President, American Psychological Association
"I wanted to establish a task force on 'new media,' but only if Marlene Maheu, a long-time leader in telepsychology, would agree to be its chair. She did, and the task force exceeded my highest hopes."
Ellen Cole, Ph.D.
Former President, Society for the Psychology of Women, American Psychological Association
"Dr. Maheu is an outstanding leader, educator, and creative force in the field of telehealth. She has been a long-term advocate for the use of empirically-based practices in telepsychology and has provided solid guidance to practitioners in the ethics and conduct of telehealth services."
Robert L. Glueckauf, Ph.D.
College of Medicine, Florida State University
"Marlene Maheu is a trailblazer in the field of telehealth. She was one of the first psychologists to even consider the concept of providing electronic services to patients and has been a leader in that field. Marlene is also a mover and a shaker and seems to be able to make nearly anything happen."
Larry Rosen, Ph.D.
Professor, CSU Dominguez Hills
"Dr. Maheu was writing and presenting on telehealth and psychology of the Internet when the rest of us didn't even know how to spell it, much less know what it means or how to practice it. She is a true visionary and a pioneer in the important area of tele-mental-health."
Ofer Zur, Ph.D.
"Marlene is an intelligent, thoughtful, and diligent clinical psychologist. I've known her for years and her work in ethics and telehealth have been of the highest caliber."